Publications

August 2002
Background Note

Customer Benefit Stack

By: Das Narayandas

Describes a process to understand customer benefits created in industrial markets using the metaphor of a customer benefit stack. View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Marketing Strategy; Product Marketing; Manufacturing Industry

June 2017 (Revised May 2019)
Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details

Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden

December 2001 (Revised June 2002)
Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry

2023
Working Paper

Founder-CEO Compensation and Selection into Venture Capital-Backed Entrepreneurship

By: Michael Ewens, Ramana Nanda and Christopher Stanton

We show theoretically that a critical determinant of the attractiveness of VC-backed entrepreneurship for high-earning potential founders is the expected time to develop a startup’s initial product. This is because founder-CEOs’ cash compensation increases... View Details

Keywords: Entrepreneurship; Venture Capital; Executive Compensation

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Article

Compensation and Incentives: Practice vs. Theory

By: George P. Baker, Michael C. Jensen and Kevin J. Murphy

Keywords: Compensation and Benefits; Motivation and Incentives; Practice; Theory

February 2008 (Revised May 2011)
Background Note

A Note on Compensation Research

By: Robert G. Eccles, Boris Groysberg and Ann Cullen

This note provides guidelines to consider and reviews the sources available for compensation research. Having an understanding of the “outside option,” that is effectively the average salary being offered for a position in a specific type of firm is an important... View Details

Keywords: Decision Choices and Conditions; Compensation and Benefits; Jobs and Positions; Research

07 Aug 2008
News

Harvard s discuss compensation and succession

June 2000 (Revised December 2000)
Case

Compensation and Performance Evaluation at Arrow Electronics

By: Brian J. Hall and Carleen Madigan

Describes a company's struggles in implementing a subjective performance rating system for its employees. In particular, it describes the difficulties faced by the CEO in getting managers to combat "ratings inflation"--that is, to produce numerical ratings that are... View Details

Keywords: Behavior; Performance Evaluation; Compensation and Benefits; Electronics Industry

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

compensation committee that meets perhaps 10 times a year, and what is the likelihood they'll get it right? We say we should pay for performance, but how? What do you think? Original Article Pay for... View Details

Keywords: by James Heskett

January/February 1974
Article

Assessing Computer Costs and Benefits

By: R. L. Nolan and Eric Knudsen

Keywords: Cost; Technology

January 2020
Article

Compensation Consultants and the Level, Composition, and Complexity of CEO Pay

By: Kevin J. Murphy and Tatiana Sandino

We provide fresh evidence regarding the relation between compensation consultants and CEO pay. First, firms that employ consultants have higher-paid CEOs—this result is robust to firm fixed effects and matching on economic and governance variables. Second, while this... View Details

Keywords: Consultants; Benchmarking; Incentive Pay; Executive Compensation; Complexity; Motivation and Incentives; Governance

2019
Working Paper

Compensation Consultants and the Level, Composition, and Complexity of CEO Pay

By: Kevin J. Murphy and Tatiana Sandino

We provide fresh evidence regarding the relation between compensation consultants and CEO pay. First, firms that employ consultants have higher-paid CEOs—this result is robust to firm fixed effects and matching on economic and governance variables. Second, while this... View Details

Keywords: Consultants; Benchmarking; Incentive Pay; Executive Compensation; Complexity; Motivation and Incentives; Governance

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30 Aug 2006
Op-Ed

The Compensation Game

compared this trend to the soaring increase during this period in the compensation of other "stars," such as top baseball, basketball, and football players. Reports about the high pay of star... View Details

Keywords: by Lucian Bebchuk & Rakesh Khurana

April 2002
Article

Internal Capital Markets and Firm-Level Compensation Incentives for Division Managers

By: Julie Wulf

Do multidivisional firms structure compensation contracts for division managers to mitigate incentive problems in their internal capital markets? I find evidence that compensation and investment incentives are substitutes: firms providing a stronger link to firm... View Details

Keywords: Capital Markets; Executive Compensation; Capital Budgeting; Motivation and Incentives; Profit; Decisions; Resource Allocation; Performance; Investment; Contracts