Publications

July 1998 (Revised August 1998)
Case

Community Wealth Ventures, Inc.

By: James E. Austin and Meredith D. Pearson

Share Our Strength, a successful anti-hunger nonprofit organization, created a for-profit subsidiary--Community Wealth Ventures (CWV)--to provide advisory services to companies and nonprofits on collaboration. Management is reviewing CWV's start-up experience. View Details

Keywords: Business Subsidiaries; For-Profit Firms; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Partners and Partnerships; Nonprofit Organizations; Consulting Industry

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so different. “Those without power... View Details

Keywords: by Kim Girard

December 2001
Case

Qwest Communications International Inc.

By: Thomas R. Eisenmann and Christopher Hackett

Describes the evolution of Qwest from a small fiber-optic construction firm in 1996 to a global telecommunications giant in 2001. Focuses on Qwest's pivotal acquisition of "Baby Bell" US West, a regional Bell operating company many times Qwest's size. Discusses the... View Details

Keywords: Mergers and Acquisitions; Asset Pricing; Business History; Knowledge Use and Leverage; Organizational Culture; Partners and Partnerships; Vertical Integration; Telecommunications Industry

July 2023
Article

Deep Responsibility and Irresponsibility in the Beauty Industry

By: Geoffrey Jones

This article employs the concept of deep responsibility to assess the social responsibility of the beauty industry over time. It shows that many of today’s problems with the industry have deep historical roots. Products have too many ingredients that are potential... View Details

Keywords: Business History; Corporate Social Responsibility and Impact; Beauty and Cosmetics Industry

October 1982
Supplement

Fiber-Optics Industry (E)

By: Michael E. Porter and John R. Wells

Keywords: Communications Industry; Communications Industry

October 1982
Supplement

Fiber-Optics Industry (D)

By: Michael E. Porter and John R. Wells

Keywords: Communications Industry; Communications Industry

Awards

ISA Ralph Gomory Best Industry Studies Paper Award

By: Shane M. Greenstein

Winner of the 2021 Ralph Gomory Best Industry Studies Paper Award from the Industry Studies Association for "Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment" (Industrial and Corporate Change, April 2020)... View Details

January 1999 (Revised March 2004)
Case

Mobile Communications Tokyo, Inc.

Describes a young Japanese telecommunications equipment and software company. The founder and president, Hatsuhiro Inoue, has just seen revenues double over the last two years and expects further rapid growth. The company currently has three product lines:... View Details

Keywords: Growth Management; Initial Public Offering; Financial Markets; Telecommunications Industry; Tokyo; United States

April 2004
Teaching Note

Peninsula Community Foundation (TN)

By: James E. Austin, Jane Wei-Skillern and Alexis Lefort

Teaching Note to (9-304-015). View Details

Keywords: Financial Services Industry

10 Jul 2018
Blog Post

Embracing Entrepreneurship & the Asian American Community

How I incorporated my experience in the Asian American community at HBS into co-founding Fish Sauce. Wilson Kyi (MBA '18) graduated from the University of Southern California with a degree in Industrial and... View Details

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

July 1998 (Revised February 1999)
Case

Private Communications Corporation (A)

Ann Meceda is a soon-to-be MBA graduate. She has been working as the director of marketing in an Internet start-up, and now the founder wants her to become CEO. She must weigh the personal and business risks and assess her own objectives and tolerance for risks. View Details

Keywords: Risk Management; Internet and the Web; Management Succession; Marketing; Personal Development and Career; Business Startups; Service Industry

07 Jul 2021

Industry Spotlight: Entrepreneurship

Wonder what an MBA could do to help with your professional growth? Learn from Professor Allison Mnookin about the entrepreneurial community at HBS and how HBS supports students hoping to start their own companies. Hear from HBS founders... View Details

13 Jul 2022

Industry Spotlight: Entrepreneurship

Wonder what an MBA could do to help with your professional growth? Learn from Professor Allison Mnookin about the entrepreneurial community at HBS and how HBS supports students hoping to start their own companies. Hear from HBS founders... View Details

March 2008
Supplement

Adelphia Communications Corp.'s Bankruptcy (CW)

By: Stuart C. Gilson and Belen Villalonga

Keywords: Insolvency and Bankruptcy; Communication; Communications Industry

May 1998
Background Note

Note on the Retailing Industry

By: David E. Bell and Ann Leamon

Presents a survey discussion of retailing and current issues. Examines the impact of changing consumer attitudes on the industry and outlines the industry's response: consolidation, adoption of technology, use of brands and private labels, and changing relationships... View Details

Keywords: Transformation; Debates; Customers; Surveys; Partners and Partnerships; Attitudes; Adoption; Consolidation; Retail Industry