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  • 2020
  • Article

Why Do User Communities Matter for Strategy?

By: Sonali K. Shah and Frank Nagle
In this essay, we explore how strategic management research and practice could benefit from considering the benefits and challenges obtainable through working with user communities. User communities represent a unique organizing structure for the exchange of ideas and... View Details
Keywords: User Communities; Innovation; Open Source; Collaboration; Cooperative Strategy; Knowledge Sharing; Strategy; Collaborative Innovation and Invention
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  • April 2020
  • Article

Field Comparisons of Incentive-Compatible Preference Elicitation Techniques

By: Shawn A. Cole, A. Nilesh Fernando, Daniel Stein and Jeremy Tobacman
Knowledge of consumer demand is important for firms, policy makers, and economists. One common tool for incentive-compatible demand elicitation, the Becker-DeGroot-Marschak (BDM) mechanism, has been widely used in laboratory settings but rarely evaluated for... View Details
Keywords: Incentive-compatible Elicitation; Experimental Methods; Weather Insurance; Rainfall Insurance; Agricultural Extension; Demand and Consumers
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  • July 2010 (Revised September 2012)
  • Case

Public Architecture

By: Lakshmi Ramarajan, Christopher Marquis and Bobbi Thomason
Public Architecture is a non-profit architecture company dedicated to creating social and professional change through design for the public good. Public has focused on three strategies to create change: 1) promoting the design community's commitment to pro bono work,... View Details
Keywords: Design; Innovation and Management; Growth and Development Strategy; Corporate Social Responsibility and Impact; Organizational Culture; Organizational Structure; Nonprofit Organizations; Business Strategy; Integration
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  • Article

Renegotiation and the Form of Efficient Contracts

By: Jerry R. Green and J. J. Laffont
Two parties may agree to a mutually binding contract that will govern their behavior after an uncertain event becomes known. As there is no agent who can both observe this uncertain outcome and enforce the contract, contingent agreements are precluded. However, the... View Details
Keywords: Negotiation; Contracts
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    Make the Most of Your Relocation

    Although the Covid-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Assignments far from headquarters can... View Details

    • 02 Jan 2007
    • Research & Ideas

    Most Popular Articles of 2006

    mistake. Sandra Cha of McGill University and Amy Edmondson of Harvard Business School discuss what to do when values backfire. Open Source Science: A New Model for Innovation Borrowing a practice that is common in the open source software... View Details
    Keywords: by Sean Silverthorne
    • May 1992 (Revised June 1993)
    • Case

    Jan Carlzon: CEO at SAS (A)

    By: Christopher A. Bartlett
    Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
    Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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    • 15 Nov 2018
    • Blog Post

    Valuing an MBA: Beyond Dollars and “Sense"

    pursuing an MBA, common themes aren’t hard to see—not only financial and academic benefits, but also leadership development, opportunities for self-reflection and growth, and meaningful personal relationships.  An MBA at HBS requires... View Details
    • 16 Jul 2024
    • Op-Ed

    Corporate Boards Are Failing in Their No. 1 Duty

    Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge Feedback or ideas to share? Email the Working Knowledge team at... View Details
    Keywords: by Bill George
    • 27 Dec 2015
    • Research & Ideas

    The Most Popular Stories and Research Papers of 2015

    Research that explores how children benefit from having a working mom blew away the field for most popular feature article on Harvard Business School Working Knowledge in 2015. With nearly 84,000 visits, twice the number of the second... View Details
    • 2022
    • Chapter

    Coordinating Marketing and Sales in B2B Organizations

    By: Frank V. Cespedes
    This Handbook is targeted at academics and graduate students who want an overview of the academic state of the business-to-business marketing domain and at B2B practitioners who want to be aware of the current state of knowledge in their domains. This chapter examines... View Details
    Keywords: B2B Marketing; Marketing
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    • 11 Aug 2009
    • First Look

    First Look: August 11, 2009

      PublicationsHigh Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage Authors:Michael Beer Publication:Jossey-Bass, 2009 Abstract Integrating knowledge from strategic management, performance... View Details
    Keywords: Martha Lagace
    • 02 Jan 2001
    • Research & Ideas

    Gurus in the Garage

    phrase "tragedy of the commons" to describe a system in which people acting rationally and in their own self-interest destroy the very resources they all share for their livelihood. His original example was of colonial farmers. Adding sheep to a flock grazing... View Details
    Keywords: by Dorothy Leonard & Walter Swap
    • 14 May 2009
    • Sharpening Your Skills

    Sharpening Your Skills: Managing Teams

    Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best... View Details
    Keywords: Re: Multiple Faculty
    • 03 Apr 2009
    • Working Paper Summaries

    Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings

    Keywords: by Joseph Rhatigan, Sachin Jain, Joia S. Mukherjee & Michael E. Porter; Health
    • 22 Nov 2006
    • Research & Ideas

    CEO Succession: The Case at Ford

    Jim. Q: Now, Bill Ford has just put the brakes on his ride as CEO of Ford Motor Company and handed the wheel over to Alan Mulally, who's a veteran of Boeing. How common is it these days, Joe, for companies to turn to outsiders for the CEO... View Details
    Keywords: by Jim Aisner; Auto; Employment
    • 14 Oct 2002
    • Research & Ideas

    The Widening Rift Between Corporations and Society

    field questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview.Lagace: In The Support Economy, you make the case that managerial capitalism, invented a hundred years ago, desperately needs an overhaul. How... View Details
    Keywords: by Martha Lagace
    • April 2013
    • Article

    What Roger Fisher Got Profoundly Right: Five Enduring Lessons for Negotiators

    By: James K. Sebenius
    Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional school such as law or business, could make a significant, positive, and lasting difference in the world. Distinctive aspects of his career... View Details
    Keywords: Bargaining; Conflict Resolution; Dealmaking; Negotiation; Personal Development and Career; Conflict and Resolution
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    • 23 Mar 2012
    • HBS Seminar

    Dan Kahan, Professor of Law and Professor of Psychology at Yale Law School

    • Teaching

    Overview

    Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details