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Publications

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    • Faculty Publications  (93)

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    • All HBS Web  (640)
      • Faculty Publications  (93)

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      • March 2013
      • Article

      The Unintended Consequences of Ownership Transfer Planning

      By: Josh Baron and Marion McCollom Hampton
      The article discusses the challenges of passing down family businesses across generations, highlighting complexities in executive succession and estate planning. It emphasizes how emotional factors, complicated family dynamics, and unintended consequences influence... View Details
      Keywords: Estate Planning; Family Business; Family and Family Relationships; Management Succession; Family Ownership; Manufacturing Industry; Financial Services Industry; Education Industry; Fashion Industry
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      Baron, Josh, and Marion McCollom Hampton. "The Unintended Consequences of Ownership Transfer Planning." Trust & Estates 152, no. 3 (March 2013): 52–56.
      • Aug 2013
      • Conference Presentation

      Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks

      By: Ranjay Gulati and Luciana Silvestri
      Keywords: Ambiguity; Cognition; Collaboration; Networks; Organizational Design; Cognition and Thinking
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      Gulati, Ranjay, and Luciana Silvestri. "Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks." Paper presented at the Academy of Management Annual Meeting, Lake Buena Vista (Orlando), FL, August 2013.
      • 2013
      • Conference Presentation

      Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks

      By: Ranjay Gulati and Luciana Silvestri
      Keywords: Cognition; Collaboration; Networks; Organizational Structure; Cognition and Thinking
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      Gulati, Ranjay, and Luciana Silvestri. "Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks." Paper presented at the Strategic Management Society Annual International Conference, Atlanta, GA, 2013.
      • November 2012 (Revised August 2014)
      • Case

      Cisco in 2012: Reorganizing for Efficiency and Flexibility

      By: Ranjay Gulati, Alison Berkley Wagonfeld and Luciana Silvestri
      In 2012, Cisco was under intense pressure to show results: growth in its core business was decelerating and a number of exploratory ventures and acquisitions had not proven as profitable as expected. CEO John Chambers vowed to restore the company's health in a way that... View Details
      Keywords: Organizational Change and Adaptation; Restructuring; Adaptation; Performance Efficiency; Emerging Markets; Information Technology Industry
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      Gulati, Ranjay, Alison Berkley Wagonfeld, and Luciana Silvestri. "Cisco in 2012: Reorganizing for Efficiency and Flexibility." Harvard Business School Case 413-069, November 2012. (Revised August 2014.)
      • October 2012
      • Case

      Designing a Culture of Collaboration at Lake Nona Medical City

      By: Amy C. Edmondson, Sydney Ribot and Tiona Zuzul
      Describes Lake Nona, a 7,000-acre residential and research cluster in central Florida, and its process and innovation culture, and Lake Nona Institute, the organization behind the planning and governance of this new eco-friendly community. Emphasis is placed on the... View Details
      Keywords: Collaboration; Innovation; Health Care; Real Estate; Entrepreneurship; Collaborative Innovation and Invention; Governance; Real Estate Industry; Florida
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      Edmondson, Amy C., Sydney Ribot, and Tiona Zuzul. "Designing a Culture of Collaboration at Lake Nona Medical City." Harvard Business School Case 613-022, October 2012.
      • 2012
      • Chapter

      Problem Solving and Search in Networks

      By: David Lazer and Ethan Bernstein
      This chapter examines the role that networks play in facilitating or inhibiting search for solutions to problems at both the individual and collective levels. At the individual level, search in networks enables individuals to transport themselves to a very different... View Details
      Keywords: Network Organizations; Search; Problem Solving; Individual; Individuals And Teams; Collective; Cognitive Search; Network Search; Search Typology; Networks; Social and Collaborative Networks; Theory; Knowledge Sharing
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      Lazer, David, and Ethan Bernstein. "Problem Solving and Search in Networks." Chap. 17 in Cognitive Search: Evolution, Algorithms, and the Brain, edited by Peter M. Todd, Thomas T. Hills, and Trevor W. Robbins, 269–282. Cambridge, MA: MIT Press, 2012.
      • 2012
      • Book

      Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

      By: Amy C. Edmondson
      Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details
      Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value
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      Edmondson, Amy C. Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. Jossey-Bass, 2012.
      • April 2012
      • Article

      Teamwork on the Fly

      By: Amy C. Edmondson
      In a fast-paced and ever-changing business environment, traditional teams aren't always practical. Instead, companies increasingly employ teaming: gathering experts in temporary groups to solve problems they may be encountering for the first and only time. This... View Details
      Keywords: Teaming; Cross-functional Integration; Organizational Learning; Groups and Teams; Experience and Expertise; Interpersonal Communication; Projects; Social and Collaborative Networks; Competency and Skills; Learning
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      Edmondson, Amy C. "Teamwork on the Fly." Harvard Business Review 90, no. 4 (April 2012).
      • Article

      Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure

      By: Deepak Malhotra and Fabrice Lumineau
      Leveraging a longitudinal dataset concerning 102 inter-firm disputes, we evaluate the effects of contract structure on trust and on the likelihood of continued collaboration. We theoretically refine and empirically extend prior research by (a) distinguishing between... View Details
      Keywords: Collaboration; Contract Structure; Contracts; Design; Trust; Conflict and Resolution
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      Malhotra, Deepak, and Fabrice Lumineau. "Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure." Academy of Management Journal 54, no. 5 (October 2011): 981–998.
      • October 2010 (Revised December 2010)
      • Case

      Global Expansion at Sanford C. Bernstein (A) (Abridged)

      By: Linda A. Hill and Dana Teppert
      Sanford C. Bernstein, a premier sell-side research firm, is expanding globally, and has recently opened an office in Hong Kong. Global Director of Research Robert van Brugge must consider how best to organize the firm's research department to enhance cross-sector and... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Organizational Structure; Expansion; Financial Services Industry; Hong Kong
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      Hill, Linda A., and Dana Teppert. "Global Expansion at Sanford C. Bernstein (A) (Abridged)." Harvard Business School Case 411-063, October 2010. (Revised December 2010.)
      • February 2010 (Revised January 2014)
      • Supplement

      CommonAngels (B)

      By: Lynda M. Applegate and Kaitlyn Simpson
      This case discusses changes in CommonAngels' investment model and organization between 2005 and 2009. View Details
      Keywords: Business Model; Entrepreneurship; Venture Capital; Investment; Organizational Structure; Social and Collaborative Networks; Financial Services Industry
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      Applegate, Lynda M., and Kaitlyn Simpson. "CommonAngels (B)." Harvard Business School Supplement 810-011, February 2010. (Revised January 2014.)
      • 2010
      • Conference Presentation

      Compensatory Fit in Integrated Architectures: The Upside of Structural Ambiguity

      By: Ranjay Gulati and Luciana Silvestri
      Keywords: Ambiguity; Collaboration; Organizational Design
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      Gulati, Ranjay, and Luciana Silvestri. "Compensatory Fit in Integrated Architectures: The Upside of Structural Ambiguity." Paper presented at the Trans-Atlantic Doctoral Conference, London Business School, London, UK, 2010.
      • 2009
      • Chapter

      Leading and Creating Collaboration in Decentralized Organizations

      By: Heather M. Caruso, Todd Rogers and Max Bazerman
      Keywords: Leadership; Social and Collaborative Networks; Organizational Structure
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      Caruso, Heather M., Todd Rogers, and Max Bazerman. "Leading and Creating Collaboration in Decentralized Organizations." In Crossing the Divide: Intergroup Leadership in a World of Difference, edited by T. Pittinsky. Harvard Business Press, 2009.
      • July – August 2009
      • Article

      Restoring American Competitiveness

      By: Gary P. Pisano and Willy C. Shih
      For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details
      Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States
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      Pisano, Gary P., and Willy C. Shih. "Restoring American Competitiveness." Harvard Business Review 87, nos. 7-8 (July–August 2009). (Winner of McKinsey Award. First Place For the best articles published each year in the Harvard Business Review presented by McKinsey & Company​.)
      • April 2009 (Revised July 2010)
      • Case

      Corporate Solutions at Jones Lang LaSalle (2001)

      By: Ranjay Gulati and Lucia Menzer Marshall
      Peter Barge, CEO of the newly created Corporate Solutions Group of Jones Lang LaSalle (JLL), is executing a restructuring of the U.S. corporate real estate services division that will enable the company to offer its clients integrated solutions. Barge has created an... View Details
      Keywords: Business Divisions; Restructuring; Customer Relationship Management; Organizational Design; Organizational Structure; Corporate Strategy; Integration
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      Gulati, Ranjay, and Lucia Menzer Marshall. "Corporate Solutions at Jones Lang LaSalle (2001)." Harvard Business School Case 409-111, April 2009. (Revised July 2010.)
      • January 2009 (Revised June 2010)
      • Case

      Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System

      By: Ranjay Gulati
      In response to the 2001 market downturn, Cisco Systems implemented a major restructuring that transformed the company from a decentralized to centralized organization. While recognizing that a centralized, functional structure was necessary to avoid product and... View Details
      Keywords: Restructuring; Customer Focus and Relationships; Governing and Advisory Boards; Resource Allocation; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Technology Industry
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      Gulati, Ranjay. "Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System." Harvard Business School Case 409-062, January 2009. (Revised June 2010.)
      • 2009
      • Conference Presentation

      The Evolution of Collaborative Networks: The Dynamics of Social Structure and Knowledge Diffusion

      By: Ranjay Gulati
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      Gulati, Ranjay. "The Evolution of Collaborative Networks: The Dynamics of Social Structure and Knowledge Diffusion." Paper presented at the Academy of Management Annual Meeting, Chicago, 2009.
      • 2008
      • Working Paper

      Collaborative Architectures for Innovation

      By: Gary P. Pisano and Roberto Verganti
      Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge companies seeking to boost innovative performance to become more "collaborative." Too often, however, companies fail to distinguish among the... View Details
      Keywords: Competency and Skills; Governance Controls; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Social and Collaborative Networks
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      Pisano, Gary P., and Roberto Verganti. "Collaborative Architectures for Innovation." Harvard Business School Working Paper, No. 08-105, June 2008.
      • March 2008
      • Article

      Linguistic Network Configurations: Management of Innovation in Design-intensive Firms

      By: Claudio Dell'Era, Alessio Marchesi and Roberto Verganti
      In today's business and academic arenas, design is more and more viewed as an important strategic resource. In fact, over the last couple of years, we have seen a real explosion in business and research literature that see scholars and companies alike trying to... View Details
      Keywords: Networks; Design; Innovation and Management; Product Development
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      Dell'Era, Claudio, Alessio Marchesi, and Roberto Verganti. "Linguistic Network Configurations: Management of Innovation in Design-intensive Firms." International Journal of Innovation Management 12, no. 1 (March 2008).
      • January 2006 (Revised October 2007)
      • Background Note

      Managing Networked Businesses: Course Overview for Students

      By: Thomas R. Eisenmann
      Provides an overview for students of the MBA elective course Managing Networked Businesses (MNB). MNB focuses on management challenges in businesses that exhibit network effects. The first section of the note explains that such businesses comprise a large and growing... View Details
      Keywords: Business Model; Capital Structure; Business or Company Management; Network Effects; Organizational Design; Business and Government Relations; Social and Collaborative Networks; Competitive Strategy
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      Eisenmann, Thomas R. "Managing Networked Businesses: Course Overview for Students." Harvard Business School Background Note 806-103, January 2006. (Revised October 2007.)
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