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  • All HBS Web  (201)
    • News  (106)
    • Research  (85)
  • Faculty Publications  (35)

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  • All HBS Web  (201)
    • News  (106)
    • Research  (85)
  • Faculty Publications  (35)
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  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

men's outdoor shoes and clothing had become saturated. A comprehensive strategy review revealed that the Sport-Man brand could be extended to other apparel lines. Furthermore, its retail footprint in major... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

marketing chicanery almost by accident. He was working on a related project involving a major US-based clothing and accessories brand (he can’t say which), when he noticed... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

laundromat called “Linens and Lattes” that would let customers drink coffee, socialize, and surf the web while waiting for their clothes to dry). Well into the night, the... View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

an apparel purchase. Apparel purchasing decisions are closely linked to individuals' feelings about themselves: their body image and the image they wish to project. Clothing is the "skin" one... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

Want to gain more respect at the office? Consider wearing red sneakers to work. OK, so maybe it's not quite that cut-and-dried. But recent research does find that people who wear offbeat clothes in a professional setting are often... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

right approach.” In the new working paper The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment, Teixeira and HBS Assistant Professor Donald Ngwe propose that online View Details
Keywords: by Michael Blanding; Retail
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

reputations on this issue are increasingly on the minds of the branded companies’ own employees—and on job candidates. Kost: I wonder if people think about the human and environmental toll of “fast fashion,” the mass production of trendy... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

department stores such practices are often tolerated. This leniency when moderately exhibited is widely seen as "good" practice, a small favor done to reward deserving employees, and as such... View Details
Keywords: by Martha Lagace
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

. Todd Krasnow, MBA '83, typified the historic Harvard Business School mid-career entrepreneur when he celebrated the opening of the first Zoots store in October 1998. But how had he—self-described as "not a View Details
Keywords: by John S. Rosenberg
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

when he angrily stormed into a store clutching a circular for maternity clothes that had been sent to his teenage daughter, only to later find out that the store had accurately... View Details
Keywords: by Michael Blanding; Information Technology
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

perspective. While the fashion business was not an unknown concept, it was new to India, and early Indian high-end designers sought legitimacy and acceptance by avoiding avant-garde styles, instead creating... View Details
Keywords: by Julia Hanna; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

$3.94 billion in sales from its more than 3,000 retail stores and its online auction site. Even so, Goodwill’s core mission is to provide job training and placement to people... View Details
Keywords: by Carmen Nobel
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

Clinic, a provider of medical services; Fast Retailing Group, which owns a chain of apparel stores; and Lawson's, which operates more than 40,000 convenience stores. The cases underscore disaster recovery challenges that are both... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in... View Details
Keywords: by Lane Lambert; Technology
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

human cost of rampant outsourcing. "Every outsourced stop along the supply and production chains holds the potential for tainting the mother ship” What to do? Certainly, the newly announced plan by a coalition of View Details
Keywords: by Ranjay Gulati; Apparel & Accessories; Apparel & Accessories; Apparel & Accessories
  • 26 Apr 2016
  • First Look

April 26

its stores and its supply chain, lower levels of greenhouse gas emissions, safer products for customers and manufacturers, and better treatment... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

Absent of these it's bound to fail." These and other comments provided grist for the question: When and where will Holacracy work best? What do you think? Original Article Recently it was reported that... View Details
Keywords: by James Heskett; Retail
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side,... View Details
Keywords: by Danielle Kost; Retail
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Dutch Bros. provide opportunities for their best employees, who aspire to own and operate their own franchise stores but often lack the expertise and funding to do so? Purchase... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

clothes at a retailer, or checking into a flight at an airport-and in which NCR software would register the transactions, securely store and process the data, View Details
Keywords: Sean Silverthorne
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