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Show Results For

  • All HBS Web  (490)
    • People  (1)
    • News  (136)
    • Research  (180)
    • Multimedia  (2)
  • Faculty Publications  (40)
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  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

practical as well as visionary—to know how to pin down a big dream into actionable first steps. But advanced leaders don’t confuse the details of their prototype or pilot project with achieving the goal. They continue to be... View Details
Keywords: by Sean Silverthorne
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

business leaders made during the pandemic fractured their relationship with employees, we recommend managers take these three steps to rebuild trust and, ultimately, loyalty: 1. Take responsibility. First, companies need to acknowledge and take responsibility for View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

unreciprocated. In this article, I present four strategies to help you maximize the likelihood that others will acknowledge your gestures of goodwill and reciprocate in kind. 1. Label Your Concessions In negotiation, don't assume that your View Details
Keywords: by Deepak Malhotra
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

Carrier’s leaders probably didn’t anticipate this when they decided to take an action that others had taken before them—moving 1,400 jobs from the US (in this case, Indiana) to Mexico to reduce labor costs by nearly sevenfold and remain... View Details
Keywords: by James L. Heskett; Manufacturing
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and... View Details
Keywords: by Sean Silverthorne
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

other aspects of the business? It would actually inform my decisions in a better way. I could pursue more productive lines of action for the firm.' "Business is only getting more complicated. Understanding the interactions of various... View Details
Keywords: by Martha Lagace
  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

positions taken by a number of people. It wasn't just a descriptive story." “There are two elements of brand authenticity, and they appeal to two different sorts of people” Deshpandé decided that the business of yoga would make a lively teaching case for his View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

asymmetric battles often is the seemingly sudden end of a great firm. From the incumbent's perspective, every action it takes is rational. But the outcome is devastating. Disruption is the strategy that creates and capitalizes on... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

illegal substances.) In his interview with Winfrey, Armstrong's main defense was a variation of "everyone else is doing it." “How do you start to go down that slippery slope?” Because doping was so widespread in the sport, he said, the View Details
Keywords: by Michael Blanding; Sports
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Summing Up Can the Brilliance of the "Jerk" Be Tapped? The best business problem cases are those that divide a class into groups making two or more persuasive arguments. The questions of whether or not and how to make... View Details
Keywords: by James Heskett
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

nonroutine problems with no clear solution. It may not even be evident what the problem is, only that there is one. I have collected considerable data on this topic and will be conducting further interviews to understand the qualities of mind that contribute to success... View Details
Keywords: by Martha Lagace; Consumer Products
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

occurrence of every problem. If we do this consistently, we are saying through our action that when people come to work, they are entitled to expect that they will succeed in doing something of value for another person. If they don't... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

all of that, I’ve also been enjoying Mezzanine, a recent book of poetry by my spectacular doctoral student Zoë Hitzig, and Peter Winkler’s newest Mathematical Puzzles compendium. Scott Duke Kominers (@skominers) is the MBA Class of 1960... View Details
Keywords: by Kathryn Haviland
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

to visit him in Manchester twice: in March, to see him in action during the season, and in July during the summer break to allow ourselves more time to speak with him and learn about his approach to managing the club. The access we were... View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 21 Nov 2015
  • HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

in order to create a sustainable practice. Her philosophy, her message, is very motivating and inspiring because what she says is every small step you take is better than no action at all. Q: She has a company commitment to... View Details
Keywords: by Brian Kenny; Fashion
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

of practical relevance of much of our research might suggest that few of us also have the ambition to improve the decisions of the managers and policymakers whose actions we study” Toffel’s paper serves as a call to arms for scholars to... View Details
Keywords: by Carmen Nobel; Education
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, leading to a focus on actions that... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but it wasn’t enough to generate... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
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