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(122)
- News (19)
- Research (96)
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- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
and web-enabled video chat (which help to mimic in-person communication). Global computer networking giant Cisco Systems, for example, uses its own TelePresence videoconferencing technology to simulate in-person meetings among its... View Details
Keywords: by Carmen Nobel
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
build market position quickly in response to shortening product life cycles. As John Chambers, Cisco's president and CEO, says, "If you don't have the resources to develop a component or product within six months, you must buy what you need or miss the... View Details
Keywords: by Joseph L. Bower
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
firm calls an industry "unprofitable" while another firm calls that market "important," asymmetries are at work. For example, in the 1990s, Cisco raced to capture more of the networking equipment market while IBM... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
organizations are taking advantage of "e-commerce," an entirely new distribution channel. EE: Can you give some examples of these cases? Nolan: We've recently put together a series of cases on Cisco Systems, Inc., perhaps the... View Details
Keywords: by Staff
- 08 Nov 2016
- First Look
November 8, 2016
Tanzania. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217022-PDF-ENG Harvard Business School Case 417-031 CEO Succession at Cisco (A): From John Chambers to Chuck Robbins A smooth transition from former CEO John Chambers... View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
the words of my colleague Tom Eisenmann, the "get big fast" strategy by focusing on core activities while doing the rest by partnering with others, including competitors. A large, successful firm such as Cisco Systems has used... View Details
Keywords: by James Heskett
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
Internet2 was born. Today, sophisticated networks are being hooked up today among Europe, North and South America, and the Asia-Pacific region. Cisco and Microsoft are involved "in a big way," Nolan said. Right now, Internet2 is... View Details
Keywords: by Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and... View Details
Keywords: by Jean Ayers
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
Purchase this case:https://hbsp.harvard.edu/product/819024-PDF-ENG Harvard Business School Case 318-158 John Chambers, Cisco and China: Upgrading a Golden Shield This case examines the role of Cisco led by... View Details
Keywords: Dina Gerdeman
- 17 Jun 2014
- First Look
First Look: June 17
Purchase this case: http://hbr.org/product/arcos-dorados-how-to-lead-and-from-where/an/114059-PDF-ENG Harvard Business School Case 714-475 Social Strategy at Cisco Systems In April 2013, Jeanne Beliveau-Dunn, vice president and general... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Politics and Economics of Accounting for Goodwill at Cisco Systems (A) Harvard Business School Case 109-002 Studies the role of Cisco in setting current U.S. accounting standards for acquisitions and... View Details
Keywords: Sean Silverthorne
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
face. One of the things that impresses me about John Chambers at Cisco is that he gets up in front of groups and speaks without notes. He expects all of his executives to do that, too. Cisco is a company... View Details
Keywords: by Staff
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
application by application, customer by customer, disease by disease. [ ] Nucor cut its teeth on concrete reinforcing bars, not the sheet steel that fed Ford. Cisco deployed its switches to route data, not voice—because data didn't care... View Details
- 04 Jun 2001
- Research & Ideas
Why dot.coms Will Rise Again
McFarlan's high-spirited session, called "Global Internet and E-Commerce Strategies in the 21st Century," stressed the creative approaches four companies—Li & Fung, Cisco Systems, Charles Schwab & Co. Inc., and Merrill... View Details
Keywords: by Martha Lagace
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
Cisco Systems and Dell would jump out as excellent on certain dimensions; but not so big and visible companies like Haworth Office Furniture, too, have an excellent record on some stewardship components. A channel steward need not be a... View Details
Keywords: by Sean Silverthorne
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
these requires a combination of diligence and tough-mindedness. A couple of years ago Cisco called a halt to all new IT efforts and spent over eighteen months and $300 million to resolve exactly these kinds of dissimilarities within the... View Details
Keywords: by Sara Grant
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
acquisition for AmEx drops. This is, in fact, what American Express has found to be the case." Another example is Cisco Systems, which hosts online communication platforms for IT professionals whose companies use Cisco's computer... View Details
Keywords: by Carmen Nobel
- 26 Nov 2012
- Research & Ideas
New Winners and Losers in the Internet Economy
computer programmers. “Mobile is getting a lot of attention, but we're not seeing mobile as a big employer yet.” "You might go so far as to say that four or five years ago, the beneficiaries of the Internet economy were very large companies like View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
in these various private-equity asset classes has been and is likely to be. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808048 The Politics and Economics of Accounting for Goodwill at Cisco Systems... View Details
Keywords: Martha Lagace
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
and Cisco have, in fact, established extensive information sharing capabilities with their suppliers and appear to suffer less from the bullwhip effect as a result. 55 Process Consortia Manufacturers in many industries, realizing that... View Details
Keywords: by Andrew McAfee