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- All HBS Web (287)
- Faculty Publications (63)
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- Research Summary
Governance and Accountability in Social Sector Organizations
This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.
First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details
- November 2021 (Revised November 2023)
- Case
Hitting Home: Amazon and Mary's Place
By: Paul M. Healy, Debora L. Spar and Amy Klopfenstein
In 2020, Amazon, the $386 billion online retail behemoth, built an eight-story shelter for women and families experiencing homelessness on its expanding headquarters in Seattle, Washington. The shelter, operated in partnership with a non-profit organization known as... View Details
Keywords: Business Ethics; Homelessness; Business And Society; Corporate Social Responsibility and Impact; Social Issues; Corporate Accountability; Urban Development; Society; Information Technology; Ethics; Technology Industry; Seattle; United States; North America
Healy, Paul M., Debora L. Spar, and Amy Klopfenstein. "Hitting Home: Amazon and Mary's Place." Harvard Business School Case 122-017, November 2021. (Revised November 2023.)
- 30 May 2013
- Working Paper Summaries
Non-Standard Matches and Charitable Giving
- May 2024 (Revised May 2024)
- Case
Market by Met Council: Revolutionizing Food Pantries in the Digital Age
By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
Paulson, Elisabeth, and Michael W. Toffel. "Market by Met Council: Revolutionizing Food Pantries in the Digital Age." Harvard Business School Case 624-060, May 2024. (Revised May 2024.)
- 18 Aug 2009
- First Look
First Look: August 18
Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology suggest that helping others leads to... View Details
Keywords: Martha Lagace
- Research Summary
Unintended Consequences of Fundraising Tactics
Charity fundraisers use a variety of methods to increase donations, with three of the most common being matching funds, seed money, and thank you gifts. Field experiments have shown that matching funds (Eckel and Grossman, 2008) and seed money (List and Lucking-Reiley,... View Details
- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
to charity, possibly making it feel as if their dollars have more impact. In addition, they may see higher percentages of profits donated as emblematic of a brand’s social engagement. Shoppers may also assume a company committed to giving a robust percentage of profits... View Details
Keywords: by Pamela Reynolds
- 21 May 2013
- First Look
First Look: May 21
rather than on oneself. In Experiment 1, we show that prosocial bonuses in the form of donations to charity lead to happier and more satisfied employees at an Australian bank. In Experiment 2, we show that prosocial bonuses in the form of... View Details
Keywords: Sean Silverthorne
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
results Study participants also routinely expressed more happiness when their prosocial spending was tied to a specific outcome that showed the impact that they made, which acted as a sign of success and connection with those they helped. Thus, a manager might also... View Details
Keywords: by Michael Blanding
- 04 Jun 2013
- Working Paper Summaries
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
competitors rather than potential partners. The people who were suffering were the visually impaired. There was huge duplication of services in some areas, large gaps in others, and a waste of resources. "Peacock raised the capacity of the visually impaired View Details
Keywords: by Martha Lagace
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
people, he said. Providing charity with dignity is "giving them a hand up, rather than a handout." Rasul wanted Ballard to contribute to the community, and for employees to become involved as well. But when a partnership with... View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
the rest of the organization.” Regarding hiring, Mark reminded us that “Simply addressing the numbers is short-sighted and often can lead to significant damage to an organization. People brought in as ‘diversity hires’ can be seen by the remainder of the organization... View Details
Keywords: by James Heskett
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
"What I want my students to also take away is to realize that there are 4 billion people on this planet who live on less than five dollars per day," Rangan says. "If we depend solely on charities and governments to take... View Details
- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
instruments, dancing, hunting, fishing) and how to conduct oneself, including the importance of attending mass, praying, and charity to others: “The merchant must be generous in extending his hand to the poor and in giving alms out of his... View Details
Keywords: by Julia Hanna
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
(Photo source: Catherine Lane) Giving to charity is the ultimate act of selflessness. We offer our own hard-earned money to those in need, with no thought of return. The reality of altruism, however, is much more complicated, as Harvard... View Details
Keywords: by Michael Blanding
- 14 Dec 1999
- Research & Ideas
From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation
write a check to community residents or a small neighborhood organization to do the work. And that, indeed, is what many companies do. A great deal of business participation in social sector problems derives from the classic model of arm's length View Details
Keywords: by Rosabeth Moss Kanter
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
reaching $1.85 billion in 2018, says the paper. Most of that money came from drugmakers. "Patient assistance programs likely harm a range of stakeholders, including the patients these charities are ostensibly designed to help." “This is a... View Details
- 2016
- Working Paper
On Her Account: Can Strengthening Women's Financial Control Boost Female Labor Supply?
By: Natalia Rigol, Rohini Pande, Erica Field, Simone Schaner and Charity Troyer Moore
Rigol, Natalia, Rohini Pande, Erica Field, Simone Schaner, and Charity Troyer Moore. "On Her Account: Can Strengthening Women's Financial Control Boost Female Labor Supply?" Working Paper, November 2016.
- 2022
- Working Paper
Banking on Transparency for the Poor: Experimental Evidence from India
By: Erica M. Field, Natalia Rigol, Charity M. Troyer Moore, Rohini Pande and Simone G. Schaner
Do information frictions limit the benefits of financial inclusion drives for the rural poor? We evaluate an experimental intervention among recently banked poor Indian women receiving government cash transfers via direct deposit. Treated women were provided automated... View Details
Field, Erica M., Natalia Rigol, Charity M. Troyer Moore, Rohini Pande, and Simone G. Schaner. "Banking on Transparency for the Poor: Experimental Evidence from India." NBER Working Paper Series, No. 30289, July 2022.