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  • All HBS Web  (3,430)
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  • All HBS Web  (3,430)
    • People  (8)
    • News  (1,212)
    • Research  (1,228)
    • Events  (23)
    • Multimedia  (35)
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  • 19 Oct 2010
  • Conference Presentation

Reorganize for Resilience: Putting Customers at the Center of Your Organization to Realize Profitable Growth

By: Ranjay Gulati
Keywords: Customers; Organizations; Growth and Development; Profit
Citation
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Gulati, Ranjay. "Reorganize for Resilience: Putting Customers at the Center of Your Organization to Realize Profitable Growth." Paper presented at the Midwest ACG Capital Connection, Association for Corporate Growth, Chicago, IL, October 19, 2010.
  • Web

Sample Class - Christensen Center for Teaching & Learning

development program for case method instructors. We feature elements of Professor Garvin's pre-class planning process and classroom video excerpts to provide a taste of case... View Details
  • April 2004 (Revised August 2004)
  • Exercise

Major Steckleson at the National Training Center (D): Role for LTC Hanson

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for LTC Hanson. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Keywords: Emotions
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Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (D): Role for LTC Hanson." Harvard Business School Exercise 404-135, April 2004. (Revised August 2004.)
  • Web

Leading in the Classroom - Christensen Center for Teaching & Learning

Providing Assessment & Feedback Sample Class The extensive preparation carried out by case method instructors prior to a class session culminates in the real-time discussion of... View Details
  • 25 Jun 2020
  • News

Global Centers Broaden Understanding of Business and the Pandemic

Africa to the HBS professors who are leading work related to the continent, and to share with them the lessons that Africa has for View Details
  • Web

Closings - Christensen Center for Teaching & Learning

Feedback Sample Class The appropriate closing for a class discussion is among the most debated elements of case method teaching. Some instructors... View Details
  • 01 Dec 2003
  • News

Center Court

States and selects the teams for the Davis Cup, Fed Cup, Olympic, and Paralympic Games. Schwartz’s goals include upgrading the USTA National... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • Web

Getting Started - Christensen Center for Teaching & Learning

offers advice for establishing a strong rapport with students. Transcript Qualities of Effective Teachers Tom Piper Professor Piper describes the most important qualities a... View Details
  • 30 Oct 2017
  • News

Harvard Business School’s Rock Center Announces 15 Teams for Rock Accelerator Program

  • Web

Judging Success - Christensen Center for Teaching & Learning

to gauge success in the short term. Transcript What Makes a Great Class? Ashish Nanda How do I know if a case or class has been effective? Transcript Christensen Center Tip Sheets Characteristics View Details
  • Web

Pre-Class Arrival - Christensen Center for Teaching & Learning

instructor energize the subsequent class discussion and signal strong commitment to learning. Transcript Christensen Center Tip Sheets Characteristics of Effective Case Method... View Details
  • Web

Cold Calling - Christensen Center for Teaching & Learning

for example, call on a student from the same geographic region as the company in the case or a graduate of View Details
  • 13 May 2010
  • Conference Presentation

Reorganize for Resilience: Putting Customers at the Center of Your Organization to Realize Profitable Growth

By: Ranjay Gulati
Keywords: Customers; Organizations; Growth and Development; Profit
Citation
Related
Gulati, Ranjay. "Reorganize for Resilience: Putting Customers at the Center of Your Organization to Realize Profitable Growth." , May 13, 2010.
  • Web

Transitions - Christensen Center for Teaching & Learning

Signaling a transition can be done: Verbally: "Let's take one more comment before moving on" or "Let's step back for a moment and reflect on what we've done" Non-verbally: raising a board or physically moving to View Details
  • June 2010 (Revised June 2010)
  • Case

Virginia Mason Medical Center (Abridged)

By: Richard M.J. Bohmer
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: it was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details
Keywords: History; Competition; Operations; Leadership Style; Problems and Challenges; Change Management; Health Care and Treatment; Business Strategy; Growth and Development Strategy; Health Industry; Seattle
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Bohmer, Richard M.J. "Virginia Mason Medical Center (Abridged)." Harvard Business School Case 610-055, June 2010. (Revised June 2010.)
  • February 2016 (Revised February 2018)
  • Case

Weathering the Storm at NYU Langone Medical Center

By: Robert S. Huckman, Raffaella Sadun and Michael Norris
In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of... View Details
Keywords: Health Care; Technology; Culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY)
Citation
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Huckman, Robert S., Raffaella Sadun, and Michael Norris. "Weathering the Storm at NYU Langone Medical Center." Harvard Business School Case 616-026, February 2016. (Revised February 2018.)
  • July 2019
  • Article

Evaluation of Economic and Clinical Outcomes Under Centers for Medicare & Medicaid Services Mandatory Bundled Payments for Joint Replacements

By: Derek A. Haas, Xiaoran Zhang, Robert S. Kaplan and Zirui Song
In 2016, the Centers for Medicare & Medicaid Services (CMS) launched its first mandatory bundled payment program, the Comprehensive Care for Joint Replacement (CJR) model, by randomizing metropolitan statistical areas (MSAs) into the payment model. The paper analyzed... View Details
Keywords: Medicare; Medicaid; Bundled Payments; Health Care and Treatment; Cost Management; Performance Evaluation; Outcome or Result
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Haas, Derek A., Xiaoran Zhang, Robert S. Kaplan, and Zirui Song. "Evaluation of Economic and Clinical Outcomes Under Centers for Medicare & Medicaid Services Mandatory Bundled Payments for Joint Replacements." JAMA Internal Medicine 179, no. 7 (July 2019): 924–931.
  • Web

Board Use - Christensen Center for Teaching & Learning

headings as a means for reinforcing and supporting the structure and flow of the discussion. They also use boards to acknowledge student comments... View Details
  • 2011
  • Case

Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis

By: Ning Jia, F. Warren McFarlan and Xiaohui Li
Xinxing Ductile Iron Pipes Co. is a Chinese state-owned enterprise (SOE) that manufactures cast pipe products and steel products. The company had grown to become a dominant player in the ductile iron pipe industry, holding more than 40% domestic market share and nearly... View Details
Keywords: Control Systems; Cost Centers; Manufacturing; Profit Centers; China
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Jia, Ning, F. Warren McFarlan, and Xiaohui Li. "Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis." Tsinghua University Case, 2011.
  • 27 Feb 2020
  • News

Harvard Business School’s Rock Center Announces 20 Teams for Rock Accelerator Program

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