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- All HBS Web
(229)
- News (55)
- Research (126)
- Multimedia (1)
- Faculty Publications (54)
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- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
rapid growth from its Austin, Texas, home across the country. Managers operated stores like autonomous fiefdoms, able to tailor offerings based on customer preferences for fresh, local produce. Employees—also known as team members—built relationships with customers to... View Details
- 14 Mar 2023
- In Practice
What Does the Failure of Silicon Valley Bank Say About the State of Finance?
The bank run that led to the stunning collapse of Silicon Valley Bank late last week continues to send shivers through the American financial system. SVB, the Santa Clara, California-based bank that catered to the tech industry, was the... View Details
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
Do you have that one friend who seems to snag the coolest, most fashionable shoes, jewelry, or clothes? Now new research shows that when luxury goods companies cater to these trendy consumers by controlling how rare certain items... View Details
- August 2024
- Case
Oculii
By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
great migration northward by African Americans, and the opening up of consumer capitalism." Women Take The Stage As Consumers Walker may have catered primarily to an African American clientele, yet her ideas and methods—such as... View Details
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
where you try to cater to the expectations of the other person. "Authenticity allows you to engage with your job more deeply." We also have evidence that authenticity allows you to engage with your job more deeply, [which means you’re]... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
to redefine the airport hotel experience with nostalgic architecture and modern luxury, catering to business travelers and casual tourists alike. THE VERDICT: Overall, the judges, all seasoned travelers, loved the idea of reviving the Pan... View Details
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
these businesses are resisting the changing labor/wage environment. Why would that be, and do you foresee that becoming a problem? "Their business model requires a low-cost operation, so they’re going to feel that inflationary pressure." Shih: In some sense, that’s... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
senior advisor at Steuben Glass in New York who operates her own consultancy. "It's a great art to define what relevancy means for your brand while keeping its heritage alive. It's a matter of catering to existing clients while... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Entrepreneurship Council. “I think universities cater to recent alums and big corporations,” says Paul Davis, cofounder and CEO of Intelligent Integration Systems, a small, Boston-based analytic software company, who sought feedback from... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
simultaneous increase in demand for home deliveries, which raised the need for operators in stores. The company worked with catering and cooking associations, whose operations were temporarily closed, to share labor. Instead of staying at... View Details
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
provide care to heart patients from England, the hospitals are somehow taking care away from poor people in India. The assumption seems to be that if medical tourism was banned, the doctors in question who were catering to wealthy... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
then. Today, as entertainment becomes increasingly digital and spare time is in ever-shorter supply, art museums and cultural institutions have been put in a bind. Do they stick to their tried-and-true format and cater to loyal devotees... View Details
- 07 Jan 2008
- Research & Ideas
Pursuing a Deadly Opportunity
recipients with educational goals (74 percent vs. 47.5 percent). The entrepreneurial venture had a higher representation of recipients with continuing medical education goals (31.7 percent vs. 26 percent) and catered to medical devices... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
conversation with a barista. Starbucks introduced new store formats like Express to try to cater to this second segment without undermining the first. But many Starbucks veterans have now switched to Peets, Caribou, and other more... View Details
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
for a 26-year-old backpacker. I might be willing to pay quite a bit for a service that caters to my needs and puts me in touch with other similarly-minded people. The key is to identify what the value is to your customer and build your... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
factors causing the crisis but also evaluating the government responses to date and suggesting practical reforms for the future. Catering Through Nominal Share Prices Authors:Malcolm Baker, Robin Greenwood, and Jeffrey Wurgler... View Details
Keywords: Martha Lagace
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
- 20 Feb 2008
- First Look
First Look: February 20, 2008
middlemen and defaulted on their loans. The risk of such events may explain, at least partly, why many seemingly more profitable export crops are not adopted. Download the paper: http://www.hbs.edu/research/pdf/08-065.pdf Catering through... View Details
Keywords: Martha Lagace
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
"specializing" in misconduct and catering to unsophisticated consumers, while others use their clean reputation to attract sophisticated consumers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53404 October 5, 2017 New... View Details
Keywords: by Sean Silverthorne