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  • All HBS Web  (228)
    • News  (56)
    • Research  (129)
    • Multimedia  (1)
  • Faculty Publications  (57)

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  • All HBS Web  (228)
    • News  (56)
    • Research  (129)
    • Multimedia  (1)
  • Faculty Publications  (57)
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  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

photographers to take inviting photos of hosts’ apartments). Following those guidelines, they were able to gradually improve their products and identify what made them resonate most with customers and suppliers. Only after that was scaling a possibility, requiring a... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 29 Nov 2022
  • Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

Do you have that one friend who seems to snag the coolest, most fashionable shoes, jewelry, or clothes? Now new research shows that when luxury goods companies cater to these trendy consumers by controlling how rare certain items... View Details
Keywords: by Michael Blanding; Retail
  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

weddings. We all desire fair and equal treatment, and that’s why we’re here today.” The Supreme Court justices asked a lot of questions, like: Would wedding invitations, floral arrangements, or catered meals also be considered “speech”?... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

rapid growth from its Austin, Texas, home across the country. Managers operated stores like autonomous fiefdoms, able to tailor offerings based on customer preferences for fresh, local produce. Employees—also known as team members—built relationships with customers to... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

The bank run that led to the stunning collapse of Silicon Valley Bank late last week continues to send shivers through the American financial system. SVB, the Santa Clara, California-based bank that catered to the tech industry, was the... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • August 2024
  • Case

Oculii

By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
Keywords: Automotive; Autonomous Vehicles; Wireless Communications; Mergers and Acquisitions; Communication Intention and Meaning; Intellectual Property; Growth Management; Negotiation Deal; Supply Chain; Auto Industry; Technology Industry
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Wu, Andy, and Lucas Defilippo. "Oculii." Harvard Business School Case 725-380, August 2024.
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

where you try to cater to the expectations of the other person. "Authenticity allows you to engage with your job more deeply." We also have evidence that authenticity allows you to engage with your job more deeply, [which means you’re]... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

simultaneous increase in demand for home deliveries, which raised the need for operators in stores. The company worked with catering and cooking associations, whose operations were temporarily closed, to share labor. Instead of staying at... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

great migration northward by African Americans, and the opening up of consumer capitalism." Women Take The Stage As Consumers Walker may have catered primarily to an African American clientele, yet her ideas and methods—such as... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

then. Today, as entertainment becomes increasingly digital and spare time is in ever-shorter supply, art museums and cultural institutions have been put in a bind. Do they stick to their tried-and-true format and cater to loyal devotees... View Details
Keywords: by Michael Blanding; Education
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

to redefine the airport hotel experience with nostalgic architecture and modern luxury, catering to business travelers and casual tourists alike. THE VERDICT: Overall, the judges, all seasoned travelers, loved the idea of reviving the Pan... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

these businesses are resisting the changing labor/wage environment. Why would that be, and do you foresee that becoming a problem? "Their business model requires a low-cost operation, so they’re going to feel that inflationary pressure." Shih: In some sense, that’s... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

senior advisor at Steuben Glass in New York who operates her own consultancy. "It's a great art to define what relevancy means for your brand while keeping its heritage alive. It's a matter of catering to existing clients while... View Details
Keywords: by Julia Hanna; Consumer Products
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

provide care to heart patients from England, the hospitals are somehow taking care away from poor people in India. The assumption seems to be that if medical tourism was banned, the doctors in question who were catering to wealthy... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

Entrepreneurship Council. “I think universities cater to recent alums and big corporations,” says Paul Davis, cofounder and CEO of Intelligent Integration Systems, a small, Boston-based analytic software company, who sought feedback from... View Details
Keywords: by Carmen Nobel; Education
  • 18 Jul 2018
  • Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

blocked from more traditional work, opened restaurants. But they had to cater to the American palate by adding sweetness to their dishes and combining Chinese and American ingredients into innovations like chop suey and the aforementioned... View Details
Keywords: by Michael Blanding; Health; Food & Beverage; Accounting
  • 03 Nov 2015
  • First Look

November 3, 2015

funding leads to a net increase of 2.3 patents. Though valuing patents is difficult, we report a range of estimates for the private value of these patents using different approaches. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50038 View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • Research & Ideas

How Government can Discourage Private Sector Reliance on Short-Term Debt

disappeared, Treasury quickly ramped up its issuance of money-like claims. However, as the anticipated debt burden grew, concerns about rollover risk eventually trumped the desire to cater to money demand, and maturity structure was once... View Details
Keywords: by Staff; Financial Services
  • 07 Jan 2008
  • Research & Ideas

Pursuing a Deadly Opportunity

recipients with educational goals (74 percent vs. 47.5 percent). The entrepreneurial venture had a higher representation of recipients with continuing medical education goals (31.7 percent vs. 26 percent) and catered to medical devices... View Details
Keywords: by Julia Hanna; Health
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

industrial complex that limits healthy competition in order to promote its continued growth and caters to the power and profit-driven demands of its best customers instead of the broader public interest. During the 2016 election cycle,... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
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