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- All HBS Web (105)
- Faculty Publications (5)
Show Results For
- All HBS Web (105)
- Faculty Publications (5)
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
competition." But as new research from Harvard Business School demonstrates, the customers you think are your best and most loyal are likely to be the first to cast you aside when a challenger to your service superiority barges into... View Details
Keywords: by Julia Hanna
- 20 Dec 2011
- First Look
First Look: December 20
major investment bank to investigate factors associated with analysts' annual compensation. We find compensation to be positively related to "All-Star" recognition, investment-banking contributions, the size of analysts'... View Details
Keywords: Carmen Nobel
- 01 Sep 2009
- News
Over the Top
on shifting the balance of power in the boardroom away from management. Senator Chuck Schumer’s (D-NY) Shareholder Bill of Rights Act, introduced May 19, casts shareholders as the antidote to runaway executive compensation and excessive... View Details
- Web
Manuscript Collections - A Chronicle of the China Trade
Related Collections Site Credits Manuscript Collections A collecting strength for Baker Library is the extensive records of American firms engaged in trade with and in nineteenth-century China. Encompassing some of the most influential... View Details
- 08 Sep 2021
- Blog Post
Socioeconomic Inclusion at HBS: Joshua Mbanusi (MBA 2021)
not just maximize shareholder value but doing good by doing well—how to pursue business that has a social mission at its heart while also generating returns for its investors,” said Mbanusi. Casting a wide net in his applications, Mbanusi... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
nine secrets to happiness, each of which takes a common ideal, flips it on its head, and casts it in a completely new light. He provides step-by-step guidelines for applying each secret to live a happier life today and discusses such... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an innovation's categorical boundaries and to cast the innovation as emotionally resonant with the... View Details
Keywords: Dina Gerdeman
- 19 Jan 2016
- First Look
January 19, 2016
which casts the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of... View Details
Keywords: Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
devoted much attention to the subject of selling and marketing, but relatively little to salespeople until the 1990s. Why the initial neglect? What rekindled renewed interest in the peddler? A: It's as if Arthur Miller's Death of a Salesman (1949) View Details
- Blog
Understanding the Benefits of Our Virtual Programs
material is presented, it is about the content and how it is delivered. The virtual experience is probably not suited for everyone but it certainly broadens the opportunity to cast a wider net of audience particularly in those countries... View Details
- 08 Dec 2009
- First Look
First Look: Dec. 8
alternative paths to career success: officers of higher initial ability are more likely to invest in skill, but caste affinity to the politician's party base also helps secure important positions. Download the paper:... View Details
Keywords: Martha Lagace
- 20 Jun 2012
- Lessons from the Classroom
Teaching Leadership: What We Know
handbook with the following three goals in mind: Take Stock and Consolidate Progress. Our primary goal is to share what we have learned after almost three decades of accumulated experience teaching leadership. To do this, we cast a wide... View Details
- 06 Dec 2016
- First Look
December 6, 2016
originating catalyst for the Industrial Revolution and modern capitalism casts new light on American credit markets, practices of offshore investment, and understandings of human capital. Rather than seeing slavery as outside the... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
change the course of history. Indispensable will also help you understand this new model so you can use it in your own life-whether you're a citizen casting a ballot, an executive choosing your next CEO, or a leader trying to make your... View Details
Keywords: Sean Silverthorne
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
far-reaching that it may cast a shadow over all of your activities? Think about what you can do to address the potential pitfalls, as well as what you can do to maximize the potential upside. Baby steps count, so even if you can come up... View Details
Keywords: by Dina Gerdeman
- 15 Jan 2013
- First Look
First Look: January 15
maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses and (2) application and removal of three different casts in the orthopedic... View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
basis points per month. Further, firms that cast their calls have higher accruals leading up to call, barely exceed/meet earnings forecasts on the call that they cast, and in the quarter directly following their View Details
Keywords: Sean Silverthorne
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
"When thinking about which customers to pay attention to, the wisest choice is to cast the net broadly. They are all important." According to these authors, everyone is a customer of someone else. There are internal customers... View Details
Keywords: by Robert Simons
- 02 Aug 2011
- First Look
First Look: August 2
the practice of business strategy for 30 years. The problem lies instead in what strategic leaders are not trained to do. In caricature, Porter's view casts strategists as practitioner economists who expertly analyze and manage market... View Details
Keywords: Sean Silverthorne
- 23 Jan 2007
- First Look
First Look: January 23, 2007
largest ice cream and tea businesses. The study supports recent resource-based theory which argues that complementary rather than related acquisitions add value. It identifies the importance of local knowledge as a key complementary... View Details
Keywords: Martha Lagace