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  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

will take care of itself. This model focused on the team as an entity, looking largely within the well-defined bounds of a team to explain its performance. Other research, notably conducted by MIT Professor Deborah Ancona, showed that how... View Details
Keywords: Re: Amy C. Edmondson
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

work done," says Edmondson, the Novartis Professor of Leadership and Management. “Teaming is the engine of organizational learning.” The problem: Stable teams that plan first and execute later are increasingly infeasible in the twenty-first century workforce, she... View Details
Keywords: by Maggie Starvish
  • March 2022
  • Article

Where to Locate COVID-19 Mass Vaccination Facilities?

By: Dimitris Bertsimas, Vassilis Digalakis Jr, Alexander Jacquillat, Michael Lingzhi Li and Alessandro Previero
The outbreak of COVID-19 led to a record-breaking race to develop a vaccine. However, the limited vaccine capacity creates another massive challenge: how to distribute vaccines to mitigate the near-end impact of the pandemic? In the United States in particular, the new... View Details
Keywords: Vaccines; COVID-19; Health Care and Treatment; Health Pandemics; Performance Effectiveness; Analytics and Data Science; Mathematical Methods
Related
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 20 Oct 2015
  • First Look

October 20, 2015

People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay By: Hernandez, Pablo, Dylan B. Minor, and Dana Sisak Abstract—We experimentally study ways in which the social preferences of individuals and... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

The anesthesiologist and perfusionist [the technician who runs the heart-lung bypass machine] now must work closely together to regulate blood pressure, the surgeon and the anesthesiologist must coordinate to monitor the position of the... View Details
Keywords: by Hilah Geer
  • Article

Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance

By: A Jay Holmgren, Julia Adler-Milstein and Jeffrey McCullough
Objective
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details
Keywords: Hospitals; Electronic Health Records; Digital Health; Health Care and Treatment; Information Technology; Service Delivery; Performance Evaluation
Related
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

writes about VUCA and its application in the business world, says red teamers “don’t simply shoot holes in a plan [they require] leaders to move beyond ‘that won’t happen’ to ‘what if this occurs.” Red team membership should be rotated, he says, and leaders must be... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

can evolve mutual caring commitments. These others will, in all likelihood, be in their immediate work area. When these one-to-one bonded relationships form a cluster, the participants will begin to see themselves as a group, their bonded... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 02 Sep 2014
  • First Look

First Look: September 2

legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

David Grabowski, and David Cutler Abstract— Medicare’s Hospital Readmissions Reduction Program (HRRP) has been credited with lowering risk-adjusted readmission rates for targeted conditions at general acute care hospitals. However, these... View Details
Keywords: Dina Gerdeman
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

parents with unvaccinated kids under 12 and people engaged in elder care may be rightfully concerned that being indoors at work with colleagues can increase the risks for the vulnerable people they care for.... View Details
Keywords: by Kristen Senz
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

problem had to do with internal silos. Most organizations today are still typically built around product and geography, and do not have a clear line of sight to the customer. These silos not only create proverbial blind spots for firms but also impede View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 26 Apr 2011
  • First Look

First Look: April 26

Yu Abstract We provide one of the first tests of recent macro global-game crisis models that show that the precision of public signals can coordinate crises (e.g., Angeletos and Werning 2006; Morris and Shin 2002, 2003). In these models,... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a... View Details
Keywords: by Martha Lagace
  • 01 May 2012
  • First Look

First Look: May 1

occurs when supplier- and customer-facing IT are adopted together, suggesting the presence of complementarities in supply chain technology adoption. These results are consistent with the view that, by reducing external coordination costs,... View Details
Keywords: Carmen Nobel
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing... View Details
Keywords: by Cynthia Churchwell
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

and a colleague set out to investigate how fluid teams can work better. In their paper Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups, Edmondson and lead author Melissa A. Valentine show how a... View Details
Keywords: by Roberta Holland; Health
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

loyalty is still to their silos," Garvin observes. The case encourages students to put themselves in his place. Is Fahey moving too slowly? Does he have the right people in the right positions? Is the new mission—"to inspire people to View Details
Keywords: by Sean Silverthorne; Publishing
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

proved difficult to change ingrained routines and practices. Shared values and strong networks kept Unilever together, but the need for agreement and discussion before taking action meant that it was hard to move quickly on major issues. It took twenty years to... View Details
Keywords: by Geoffrey Jones; Consumer Products

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