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    • Research  (185)
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  • All HBS Web  (232)
    • News  (18)
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  • Faculty Publications  (59)
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  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55802 forthcoming Journal of Medical Economics Time-Driven Activity-Based Cost Analysis for Outpatient Anticoagulation Therapy: Direct Costs in a Primary Care... View Details
Keywords: Dina Gerdeman
  • July 2007
  • Case

Kristen's Cookie Company (A) (Abridged)

By: Roger E. Bohn and Janice H. Hammond
The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity,... View Details
Keywords: Entrepreneurship; Growth Management; SWOT Analysis; Operations; Outcome or Result; Performance Capacity
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Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

is to assume that quality of labor is genetic ." Flavius Chircu said, "I would simplify the analysis by substituting 'quality of labor' with 'quality of output,' be that output a product, service, or mix thereof." In Sneh... View Details
Keywords: by by Jim Heskett
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

whooping crane, and the power company urgently needed new generating capacity and a greener image. After a costly legal impasse that threatened to last for years, the three groups designed a better deal that included a smaller dam built... View Details
Keywords: by Martha Lagace
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

central part of their mission, asserting that they educate and develop leaders for society. And yet, if we look at the leading research universities and at the business schools within them, the topic of leadership is actually given fairly short shrift. The gap—between... View Details
Keywords: by Martha Lagace; Education
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

resource capacity that are necessary to fulfill the sales and production needs of the strategic plan. Without this coupling, operational plans either provide too little or too much capacity for the strategic... View Details
Keywords: by Martha Lagace
  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

everything they do. “New technologies in the supply chain, such as artificial intelligence, have the capacity to similarly ripple through the economy in a way that consumer products simply can’t.” The supply chain economy leads to... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

export-orientation is feasible in the current economic climate. On the demand side, the sluggish growth in advanced economy markets and the excess capacity globally might leave insufficient room for countries to achieve export growth... View Details
Keywords: by Christian Ketels
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

in crises. These survey results form the basis for our analysis and advice below. Do consumers want to hear from brands during a crisis? Yes, they do, but only when that communication is comforting and reassuring to them and provides... View Details
Keywords: by Jill Avery and Richard Edelman
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

instances, they're caught between a rock and a hard place. They want to demonstrate accountability to funders, but at the same time they need to push back and share their analysis to explain why they're not measuring impact." There's risk... View Details
Keywords: by Julia Hanna
  • 06 Nov 2018
  • Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

Stadium (with 85,600 seats) was reconfigured into Turner Field, capacity 50,000, over a period of seven months and a cost of $200 million. The retrofit worked well for 20 years, when the site served as home to the Atlanta Braves baseball... View Details
Keywords: by Julia Hanna; Sports
  • 17 Jan 2012
  • First Look

First Look: January 17

http://www.emeraldinsight.com/books.htm?issn=0733-558x&volume=33 Business Analysis and Valuation Using Financial Statements Authors:Krishna G. Palepu and Paul M. Healy Publication:5th ed. Cengage Learning, forthcoming An abstract is... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

be divided into strategic and operational activities. Strategic activities include, among others, long-term capacity planning and network configuration of warehouses, distributors, and retail stores. Examples of operational activities... View Details
Keywords: by Sarah Jane Johnston
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

Summing Up: Will Access To Big Data Further Enable Fact-based Decision Making Or Analysis Paralysis? "To T. S. Eliot's prescient words 'Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information?' we... View Details
Keywords: Re: James L. Heskett
  • 29 May 2007
  • First Look

First Look: May 29, 2007

worldwide. The organization is at a crossroads as it attempts to reach the ambitious goal of serving 10% of the 20 million Egyptians living in poverty by 2023, while at the same time developing the local NGO capacity to serve the... View Details
Keywords: Martha Lagace
  • 05 Nov 2013
  • First Look

First Look: November 5

at Harvard Business School, Collis' new text takes the firm that operates across borders as a unit of analysis and the senior manager in a multinational as the typical decision maker. Illustrated with examples from companies of all sizes... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2014
  • First Look

First Look: December 9

order to understand how socially imprinted WISEs may mitigate this negative relationship between social imprinting and economic productivity, we also conduct a comparative analysis of case studies. We find that one effective approach is... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

sociologists present a clear analysis of Cuba's economic and social circumstances and suggest steps for Cuba to reactivate economic growth and improve the welfare of its citizens. These authors focus first on trade, capital inflows,... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2014
  • Op-Ed

Government Can Do More to Unfreeze Small Business Credit

economists found an elevated level of supervisory stringency during the most recent recession, based on an analysis of bank supervisory ratings. This research concluded that an increase in the level of stringency can have a statistically... View Details
Keywords: by Karen Mills; Banking
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