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  • All HBS Web  (1,865)
    • People  (3)
    • News  (368)
    • Research  (1,175)
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  • Faculty Publications  (659)
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  • 1996
  • Manual

Instructor's Manual, Strategic Operations: Competing through Capabilities

By: R. H. Hayes, G. P. Pisano and D. M. Upton
Keywords: Competitive Strategy
Citation
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Hayes, R. H., G. P. Pisano, and D. M. Upton. Instructor's Manual, Strategic Operations: Competing through Capabilities. New York: Free Press, 1996.
  • Article

Dynamic Capabilities at IBM: Driving Strategy into Action

By: J. Bruce Harreld, Charles A. O’Reilly III and Michael L. Tushman
Keywords: Strategy; Technology; Manufacturing Industry; Consumer Products Industry; Computer Industry
Citation
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Harreld, J. Bruce, Charles A. OReilly III, and Michael L. Tushman. "Dynamic Capabilities at IBM: Driving Strategy into Action." California Management Review 49, no. 4 (Summer 2007).
  • Research Summary

Interfirm Alliances as Mechanisms to Access and Exploit Technological Capabilities

How do firms choose alliance partners, and how do alliances affect the subsequent evolution of partners' technological capabilities? Silverman is examining how pre-alliance 'technological overlap' between firms influences partner selection. He is also examining... View Details
  • October 2023
  • Article

Finding New Business and Developing Relevant Sales Capabilities

By: Frank V. Cespedes
There are few alternatives to growth for most companies. It’s the rare firm whose goal involves getting smaller and, for employees, there is a strong correlation between their company’s growth rate, promotion opportunities, and job satisfaction. But a growth strategy... View Details
Keywords: Growth and Development Strategy; Sales
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Cespedes, Frank V. "Finding New Business and Developing Relevant Sales Capabilities." Top Sales Magazine (October 2023), 24–25.
  • Article

Competing through Development Capability in a Manufacturing-based Organization

By: S. C. Wheelwright and K. B. Clark
Keywords: Competition; Growth and Development; Organizations; Manufacturing Industry
Citation
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Wheelwright, S. C., and K. B. Clark. "Competing through Development Capability in a Manufacturing-based Organization." Business Horizons 35, no. 4 (July–August 1992): 29–43.
  • 1995
  • Working Paper

Developing an Organization Capable of Implementing Strategy and Learning

By: Michael Beer
Citation
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Beer, Michael. "Developing an Organization Capable of Implementing Strategy and Learning." Harvard Business School Working Paper, No. 95-037, January 1995.
  • summer 1992
  • Article

Capabilities and Capital Investment: New Perspectives on Capital Budgeting

By: C. Y. Baldwin and K. B. Clark
Keywords: Capital; Investment; Capital Budgeting
Citation
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Baldwin, C. Y., and K. B. Clark. "Capabilities and Capital Investment: New Perspectives on Capital Budgeting." Continental Bank Journal of Applied Corporate Finance 5, no. 2 (summer 1992): 67–82.
  • October 2006
  • Article

Location Choices across the Value Chain: How Activity and Capability Influence Collocation

By: Juan Alcacer
There has been a recent revival of interest in the geographic component of firm strategy. Recent research suggests that two opposing forces—competition costs and agglomeration benefits—determine whether firms collocate in a given geographic market. Unexplored is (1)... View Details
Keywords: Business Strategy; Competitive Strategy; Sales; Research and Development; Cost Accounting; Cost Management; Markets; Production; Organizational Change and Adaptation; Distribution; Cost vs Benefits; SWOT Analysis; Telecommunications Industry
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Alcacer, Juan. "Location Choices across the Value Chain: How Activity and Capability Influence Collocation." Management Science 52, no. 10 (October 2006): 1457–1471.
  • 2008
  • Other Paper

Historical Matching and Organizational Capabilities in the US Banking Industry

By: Christopher Marquis
Citation
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Marquis, Christopher. "Historical Matching and Organizational Capabilities in the US Banking Industry."
  • 1996
  • Article

Developing an Organization Capable of Implementing Strategy and Learning

By: Michael Beer and Russell Eisenstat
Keywords: Growth and Development; Organizations; Strategy; Learning
Citation
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Beer, Michael, and Russell Eisenstat. "Developing an Organization Capable of Implementing Strategy and Learning." Human Relations 49, no. 5 (1996).
  • June 1995
  • Teaching Note

Intel Corporation - Leveraging Capabilities for Strategic Renewal TN

By: Christopher A. Bartlett and Ashish Nanda
Teaching Note for (9-394-141). View Details
Keywords: Information Technology Industry
Citation
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Bartlett, Christopher A., and Ashish Nanda. "Intel Corporation - Leveraging Capabilities for Strategic Renewal TN." Harvard Business School Teaching Note 395-227, June 1995.
  • 2003
  • Working Paper

Innovation Streams and Ambidextrous Organizational Designs: On Building Dynamic Capabilities

By: Michael Tushman, Wendy Smith, Robert Wood, George Westerman and Charles O'Reilly
Citation
Related
Tushman, Michael, Wendy Smith, Robert Wood, George Westerman, and Charles O'Reilly. "Innovation Streams and Ambidextrous Organizational Designs: On Building Dynamic Capabilities." Harvard Business School Working Paper, No. 03-106, March 2003.
  • 1995
  • Article

Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities

By: Marco Iansiti and T. Khanna
Keywords: Information Technology; System; Design
Citation
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Iansiti, Marco, and T. Khanna. "Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities." Industrial and Corporate Change 4, no. 2 (1995): 333–61.
  • 1996
  • Chapter

Developing an Organization Capable of Strategy Implementationand Reformulation: A Preliminary Test

By: Russell Eisenstat and M. Beer
Keywords: Organizational Design; Organizational Change and Adaptation; Strategy
Citation
Related
Eisenstat, Russell, and M. Beer. "Developing an Organization Capable of Strategy Implementationand Reformulation: A Preliminary Test." In Organizational Learning and Competitive Advantage, by B. Moingeon and A. Edmondson. London: Sage Publications, 1996.
  • June 2015
  • Case

Becton Dickinson: Developing the Capability to Innovate 'Outside the Home Court'

By: Ian W. Mackenzie, Lawrence A. Bennigson and Frank Leonard
Citation
Educators
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Mackenzie, Ian W., Lawrence A. Bennigson, and Frank Leonard. "Becton Dickinson: Developing the Capability to Innovate 'Outside the Home Court'." Harvard Business School Case 715-405, June 2015.
  • Article

Leading the High Capability Organization: Challenges for the Twenty-First Century

By: Leonard A. Schlesinger and James Heskett
Citation
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Schlesinger, Leonard A., and James Heskett. "Leading the High Capability Organization: Challenges for the Twenty-First Century." Human Resource Management 36, no. 1 (Spring 1997): 105–113.
  • 1991
  • Article

Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
Citation
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Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
  • 04 Jan 2017
  • Working Paper Summaries

Historical Change and the Competitive Advantage of Firms: Explicating the 'Dynamics' in the Dynamic Capabilities Framework

Keywords: by Geoffrey Jones and R. Daniel Wadhwani
  • 2025
  • Working Paper

Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities

By: Harsh Ketkar and Maria Roche
The availability of financial resources significantly shapes firm innovation outcomes, especially for early-stage, innovation-focused technology firms. However, prior research has provided conflicting findings about this relationship: On the one hand, resource... View Details
Keywords: Startups; Technology Strategy; Novelty; Unconventionality; Resource Constraints; Early Stage Firms; Business Startups; Technological Innovation; Entrepreneurial Finance
Citation
SSRN
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Ketkar, Harsh, and Maria Roche. "Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities." Harvard Business School Working Paper, No. 25-032, December 2024. (Revised February 2025.)
  • 2008
  • Article

Market Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities

By: Kristina Steffenson McElheran
This study focuses on whether more-productive firms are more likely to adopt process innovations and why. The empirical context is the adoption of e-business practices among U.S. manufacturing plants in early 2000. Based on detailed data from the U.S. Census of... View Details
Keywords: Investment; Innovation Strategy; Leadership; Motivation and Incentives; Competitive Advantage; Technology Adoption; Manufacturing Industry; United States
Citation
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McElheran, Kristina Steffenson. "Market Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities." Academy of Management Best Paper Proceedings (2008): 1–6p, 4 charts. (Finalist for the 2008 Best Paper Award presented by Academy of Management, TIM Division.)
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