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- All HBS Web
(407)
- People (1)
- News (120)
- Research (155)
- Events (2)
- Multimedia (1)
- Faculty Publications (57)
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- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
high-value ideas that blend human ingenuity with AI’s efficiency and analytical power. As we look ahead, it is clear that the competitive edge belongs to those firms that embrace this partnership. Picture a scenario where AI serves as the... View Details
- 05 Jul 2023
- What Do You Think?
How Are Middle Managers Falling Down Most Often on Employee Inclusion?
asked to consider its relationship to diversity, inclusion, and belonging at work.” She reminds us: “A recent tidal wave of harassment claims highlights the costs of failing to create a psychologically safe workplace for women.” May it... View Details
Keywords: by James Heskett
- 28 Jan 2019
- Research & Ideas
Forget Cash. Here Are Better Ways to Motivate Employees
belonging by socially connecting with colleagues in a meaningful way. When these needs are satisfied, employees feel more motivated, engaged, and committed to their workplace—and they report fewer intentions of leaving their jobs,... View Details
Keywords: by Dina Gerdeman
- 03 Oct 2022
- Research & Ideas
Why a Failed Startup Might Be Good for Your Career After All
jobs that have similar seniority levels and belonged to the same industry. The conclusions discussed below hold even when career trajectories of VC-backed entrepreneurs are compared to “pre-founding cohorts” of non-entrepreneurs. That is,... View Details
Keywords: by Sean Silverthorne
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
Next came the empirical validation of directions and rankings. The authors developed a deep learning model that predicts if a face could belong to a celebrity or not. And they then compared that CVP score prediction against the facial... View Details
Keywords: by Kara Baskin
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
of them in the digital era. Without it, employees, especially Millennials and Gen Z talent, don’t find their work as meaningful. They don‘t develop the sense of belonging they need to collaborate and deliver innovative solutions to... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
levels, but success requires more than technology: Explicit discussions about shared purpose, values, and norms can encourage ownership and collaboration. Regular meetings—not just ad hoc troubleshooting—help standardize processes. Rituals can forge a sense of... View Details
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
story of managing your professional image, says Roberts. You also belong to a social identity group—African American male, working mother—that brings its own stereotyping from the people you work with, especially in today's diverse... View Details
Keywords: by Mallory Stark
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
committed over time—and that commitment can withstand turnover among both management and frontline ranks. Know that it is not an easy task to combat generations of subconscious learning and socialization around what workplace merit, leadership, and View Details
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
others, destigmatizing failure, and, when necessary, sanctioning actions by members of the organization that increase rather than reduce fear. Accept the notion that fear doesn’t belong in the workplace. This leaves us with the question... View Details
Keywords: by James Heskett
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
data to decipher traits belonging to toxic workers. The result was anonymized personal data of almost 60,000 workers from 11 firms, about 70 percent of which were based in the United States. The positions were similar front-line, customer... View Details
Keywords: by Roberta Holland
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
and retail online. So I think that's where a lot of portfolio managers started seeing misalignment in performance among stocks supposedly belonging to the same GICS sector resulting in big losses on their books. This can be attributed to... View Details
- 13 Jul 2021
- Research & Ideas
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets
that negativity toward one’s out-group is stronger than positivity toward one’s in-group.” Using hate to show belonging Previous studies suggest that it's easier to discern someone’s political affiliation by examining who they hate, as... View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
just guilty of falling into Odell’s “rhetoric of growth”?) Regardless of where you stand on the issue, time is on the side of the Gen Zers. The long-term future of organizational leadership belongs to them. It suggests the question: Is... View Details
Keywords: by James Heskett
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
workplace interaction. Digging requires those belonging to power-dominant groups to open up and learn more about the perspectives of marginalized groups. On a personal level, that may mean considering how one’s upbringing and environment... View Details
Keywords: by Pamela Reynolds
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
role, employees, on the other hand, see it as an integral part of a manager’s job. Preliminary data in a separate study the team conducted also suggests that emotional acknowledgment boosts feelings of belonging and inclusivity. “Not... View Details
Keywords: by Pamela Reynolds
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
corporation, because he or she belongs to that disadvantaged group, they have to be better in order to get to the same place. People don't want to admit that, especially companies that believe they have a "merit system." So we have to be... View Details
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
clear desire; the leaders are courageous enough to take action; they recognize there is messiness in doing it right; and they are okay with errors they and others will be making along the way. The number of places that don’t belong to any... View Details
Keywords: by Jen McFarland Flint
- 14 Feb 2017
- Research & Ideas
A Strategy For Steady Leadership in an Unsteady World
audacious decisions that embody risks and often go against the grain. They cannot afford to keep their heads down, using traditional management techniques while avoiding criticism and risk-taking. In fact, their greatest risk lies in not having the courage to make bold... View Details
Keywords: by Bill George
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
colors so often that it was difficult to know with precision where he stood on any given issue, from climate change to which party, if any, he really belonged to. There is a natural cleavage between the model's first three levels... View Details
Keywords: by Mitch Maidique