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  • All HBS Web  (4,417)
    • People  (13)
    • News  (1,157)
    • Research  (2,489)
    • Events  (22)
    • Multimedia  (44)
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  • November 2000 (Revised May 2002)
  • Case

FleetBoston Financial: Online Banking

By: Frances X. Frei and Hanna Rodriguez-Farrar
As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet... View Details
Keywords: Business Model; Borrowing and Debt; Cost Management; Banks and Banking; Consumer Behavior; Service Operations; Competition; Online Technology; Banking Industry; United States
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Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking." Harvard Business School Case 601-042, November 2000. (Revised May 2002.)
  • January 1996 (Revised December 2005)
  • Case

First Community Bank (A)

By: Rosabeth M. Kanter
First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
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Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
  • 2010
  • Module Note

Employee Management At HDFC Bank – A Case Study

By: Shashank Shah and A. Sudir Bhaskar
Keywords: Employee Engagement; Human Resource Practices; Employee Empowerment; Banking; Banking Industry; India
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Shah, Shashank, and A. Sudir Bhaskar. "Employee Management At HDFC Bank – A Case Study." 2010.
  • 1999
  • Chapter

Retail Banking

By: F. Frei, P. Harker and L. Hunter
Keywords: Commercial Banking; Banking Industry
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Frei, F., P. Harker, and L. Hunter. "Retail Banking." In U.S. Industry in 2000: Studies in Competitive Performance, edited by David Mowrey. Washington, D.C.: National Academy Press, 1999.
  • March 1990
  • Case

Chase Manhattan Bank (E): The Institutional Bank

By: Benson P. Shapiro
Keywords: Banks and Banking; Banking Industry
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Shapiro, Benson P. "Chase Manhattan Bank (E): The Institutional Bank." Harvard Business School Case 590-088, March 1990.
  • April 1996 (Revised August 2005)
  • Case

Jedi Bank

By: William J. Poorvu and John H. Vogel Jr.
Major Insurance Co. is a $15 billion insurance company that is an active, multi-family mortgage leader. This case is part of a negotiation game simulation that also includes Sunshine Villas, Silver Lane Apartments, and Jason Bosworth. View Details
Keywords: Mortgages; Interest Rates; Financing and Loans; Property; Negotiation Tactics; Management; Banking Industry; Banking Industry
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Poorvu, William J., and John H. Vogel Jr. "Jedi Bank." Harvard Business School Case 396-327, April 1996. (Revised August 2005.)
  • 01 Oct 1999
  • News

Banking on Success

The Dow's high for the year was 891.66, there were long lines at the gas pumps, and Goldman Sachs, Morgan Stanley, and Lehman Brothers were essentially one-office firms. "Most of us who went into banking thought it was going to be a... View Details
Keywords: Deborah E. Blagg
  • September 1991 (Revised April 1994)
  • Case

First National Bank Corp. (A)

First National Bank Corp., a major regional bank in the Northeast, must decide how large a provision for credit losses to accrue in its 1990 financial statements. The recession in New England has caused serious problems in its loan portfolio. View Details
Keywords: Financing and Loans; Financial Statements; Banks and Banking; Banking Industry; Northeastern United States
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Barth, Mary E. "First National Bank Corp. (A)." Harvard Business School Case 192-042, September 1991. (Revised April 1994.)
  • September 1990
  • Case

Signet Bank

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Hiller, Randall S. "Signet Bank." Harvard Business School Case 191-045, September 1990.
  • January 2009
  • Article

Bank Debt and Corporate Governance

By: Victoria Ivashina, Vinay Nair, Anthony Saunders, Nadia Massoud and Roger Stover
In this paper, we investigate the disciplining role of banks and bank debt in the market for corporate control. We find that relationship bank lending intensity and bank client network have positive effects on the probability of a borrowing firm becoming a target. This... View Details
Keywords: Corporate Governance; Borrowing and Debt; Banks and Banking; Business and Stakeholder Relations; Governance Controls; Managerial Roles
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Ivashina, Victoria, Vinay Nair, Anthony Saunders, Nadia Massoud, and Roger Stover. "Bank Debt and Corporate Governance." Review of Financial Studies 22, no. 1 (January 2009): 41–77.
  • March 1990 (Revised April 1991)
  • Case

Chase Manhattan Bank (C): The Individual Bank

By: Benson P. Shapiro
Keywords: Banks and Banking; Banking Industry
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Shapiro, Benson P. "Chase Manhattan Bank (C): The Individual Bank." Harvard Business School Case 590-086, March 1990. (Revised April 1991.)
  • 11 Dec 2012
  • News

Measuring Bank Credit Supply

  • 1991
  • Book

Multinational and International Banking

By: G. Jones
The essays in this volume explore the historical evolution of multinational and international banking. Contemporary studies, and most writers on the theory of multinational banking, focus on US data, yet historically European financial institutions were the leaders in... View Details
Keywords: Banks and Banking; Multinational Firms and Management; Analytics and Data Science; Opportunities; Theory; Banking Industry; Europe; United States
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Jones, G., ed. Multinational and International Banking. Aldershot, England: Edward Elgar Publishing, 1991.
  • September 1989
  • Case

Mellon Bank

Citation
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Chu, Lily L. "Mellon Bank." Harvard Business School Case 190-028, September 1989.
  • January 1978 (Revised October 1979)
  • Case

Wilshire Bank

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Foulkes, Fred K. "Wilshire Bank." Harvard Business School Case 478-030, January 1978. (Revised October 1979.)
  • August 1985
  • Case

Universal Bank

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Raymond, Thomas J. "Universal Bank." Harvard Business School Case 386-039, August 1985.
  • 1986
  • Book

Banking and Empire in Iran

By: Geoffrey Jones
This is the first of two volumes of a business history of a major British bank in the Middle East. Volume 1 traces the history of the bank from its foundation in 1889 as The Imperial Bank of Persia, through the years it was the state bank of Iran, and its development... View Details
Keywords: Banks and Banking; International Relations; Business History; Economic History; Political History; War; Iran; Russia; Great Britain
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Jones, Geoffrey. Banking and Empire in Iran. Vol. 1, History of the British Bank of the Middle East. Cambridge: Cambridge University Press, 1986.
  • March 1990 (Revised April 1991)
  • Case

Chase Manhattan Bank (D): The Global Bank

By: Benson P. Shapiro
Keywords: Banking Industry
Citation
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Shapiro, Benson P. "Chase Manhattan Bank (D): The Global Bank." Harvard Business School Case 590-087, March 1990. (Revised April 1991.)
  • October 2004 (Revised March 2005)
  • Case

Citizens Bank

By: Rajiv Lal and Arar Han
In November 2004, Larry Fish, chairman of Citizens Bank, is wondering about the challenges posed by the latest and largest acquisition in the history of the bank. Fish has always believed that the success of Citizens thus far was facilitated by the credo he introduced... View Details
Keywords: Acquisition; Change Management; Customer Focus and Relationships; Employees; Leading Change; Performance Effectiveness; Banking Industry
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Lal, Rajiv, and Arar Han. "Citizens Bank." Harvard Business School Case 505-034, October 2004. (Revised March 2005.)
  • Forthcoming
  • Article

Arbitrage Capital of Global Banks

By: Alyssa G. Anerson, Wenxin Du and Bernd Schlusche
We show that the role of unsecured, short-term wholesale funding for global banks has changed significantly in the post-financial-crisis regulatory environment. Global banks mainly use such funding to finance liquid, near risk-free arbitrage positions—in particular,... View Details
Keywords: Governing Rules, Regulations, and Reforms; Banks and Banking; Interest Rates; Financing and Loans
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Anerson, Alyssa G., Wenxin Du, and Bernd Schlusche. "Arbitrage Capital of Global Banks." Journal of Finance (forthcoming).
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