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  • All HBS Web  (3,505)
    • People  (8)
    • News  (816)
    • Research  (1,852)
    • Events  (5)
    • Multimedia  (35)
  • Faculty Publications  (1,160)
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  • January–February 1992
  • Article

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Measurement and Metrics; Performance
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Kaplan, Robert S., and David Norton. "The Balanced Scorecard: Measures that Drive Performance." Harvard Business Review 70, no. 1 (January–February 1992): 71–79. (Reprint #92105.)
  • 13 Feb 2024
  • Cold Call Podcast

Apple’s Dilemma: Balancing Privacy and Safety Responsibilities

Keywords: Re: Nien-he Hsieh & Henry W. McGee
  • April 2010
  • Module Note

Balancing Specialization and Diversification in Operations

By: Robert S. Huckman
This note describes a module—taught as part of Operations Strategy, a second–year MBA elective at Harvard Business School—that helps students understand and manage the tradeoff between specialization and diversification in operations. The module introduces students to... View Details
Keywords: Operations; Diversification; Organizational Design; Curriculum and Courses
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Huckman, Robert S. "Balancing Specialization and Diversification in Operations." Harvard Business School Module Note 610-079, April 2010.
  • September 1982 (Revised January 1986)
  • Teaching Note

New Balance Athletic Shoes, Teaching Note

By: Kim B. Clark
Teaching Note for (9-680-110). View Details
Keywords: Apparel and Accessories Industry
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Clark, Kim B. "New Balance Athletic Shoes, Teaching Note." Harvard Business School Teaching Note 683-040, September 1982. (Revised January 1986.)
  • Article

Leading Change with the Balanced Scorecard

By: Robert S. Kaplan and David P. Norton
Keywords: Leadership; Change; Balanced Scorecard
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Kaplan, Robert S., and David P. Norton. "Leading Change with the Balanced Scorecard." Financial Executive 17, no. 6 (September 2001): 64–66.
  • September–October 1996
  • Article

Strategic Learning and the Balanced Scorecard

By: Robert S. Kaplan and David Norton
Keywords: Strategy; Learning; Balanced Scorecard
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Kaplan, Robert S., and David Norton. "Strategic Learning and the Balanced Scorecard." Strategy & Leadership (September–October 1996): 18–24.
  • 17 Nov 2016
  • Working Paper Summaries

Sovereign Risk, Currency Risk, and Corporate Balance Sheets

Keywords: by Wenxin Du and Jesse Schreger
  • 2016
  • Article

The Federal Reserve's Balance Sheet as a Financial-Stability Tool

By: Robin Greenwood, Samuel Gregory Hanson and Jeremy C. Stein
We argue that the Federal Reserve should use its balance sheet to help reduce a key threat to financial stability: the tendency for private-sector financial intermediaries to engage in excessive amounts of maturity transformation—i.e., to finance risky assets using... View Details
Keywords: Central Banking; Policy; Risk Management; Public Administration Industry; United States
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Greenwood, Robin, Samuel Gregory Hanson, and Jeremy C. Stein. "The Federal Reserve's Balance Sheet as a Financial-Stability Tool." Jackson Hole Economic Symposium Conference Proceedings (Federal Reserve Bank of Kansas City) (2016): 335–397.
  • January 2007 (Revised August 2007)
  • Case

Fulton County School System: Implementing the Balanced Scorecard

By: Robert S. Kaplan and Monica Nah Lee
Illustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and... View Details
Keywords: Education; Governance; Leadership; Balanced Scorecard; Performance Improvement; Strategy; Education Industry
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Kaplan, Robert S., and Monica Nah Lee. "Fulton County School System: Implementing the Balanced Scorecard." Harvard Business School Case 107-029, January 2007. (Revised August 2007.)
  • June 2024
  • Teaching Note

JSW Steel: Balancing Growth While Decarbonizing

By: Vikram S Gandhi and Radhika Kak
Teaching Note for HBS Case No. 824-002. View Details
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Gandhi, Vikram S., and Radhika Kak. "JSW Steel: Balancing Growth While Decarbonizing." Harvard Business School Teaching Note 324-136, June 2024.
  • 2023
  • Article

Balancing Risk and Reward: An Automated Phased Release Strategy

By: Yufan Li, Jialiang Mao and Iavor Bojinov
Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a... View Details
Keywords: Product Launch; Mathematical Methods; Product Development
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Li, Yufan, Jialiang Mao, and Iavor Bojinov. "Balancing Risk and Reward: An Automated Phased Release Strategy." Advances in Neural Information Processing Systems (NeurIPS) (2023).
  • October 2023 (Revised May 2024)
  • Case

JSW Steel: Balancing Growth While Decarbonizing

By: Vikram S Gandhi and Radhika Kak
Sajjan Jindal, Chairman & Managing Director of JSW Steel, India's largest steel producer by market capitalization, was facing a dilemma. Steel demand in India was expected to grow exponentially over the next decade. However, given its traditional reliance on carbon,... View Details
Keywords: Decisions; Environmental Sustainability; Investment; Governing Rules, Regulations, and Reforms; Growth and Development; Corporate Social Responsibility and Impact; Pollutants; Pollution; Production; Steel Industry; India
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Gandhi, Vikram S., and Radhika Kak. "JSW Steel: Balancing Growth While Decarbonizing." Harvard Business School Case 824-002, October 2023. (Revised May 2024.)
  • May 2019
  • Teaching Note

Elon Musk: Balancing Purpose and Risk

By: Shikhar Ghosh and Shweta Bagai
Teaching Note for HBS No. 817-040. View Details
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Ghosh, Shikhar, and Shweta Bagai. "Elon Musk: Balancing Purpose and Risk." Harvard Business School Teaching Note 819-147, May 2019.
  • April 2010
  • Teaching Note

New Balance Athletic Shoe, Inc. (TN)

By: Robert S. Huckman
Teaching Note for [606094]. View Details
Keywords: Mergers and Acquisitions; Production; Strategy; Performance Improvement; Brands and Branding; Networks; Management; Consolidation; Competition; Opportunities; Apparel and Accessories Industry
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Huckman, Robert S. "New Balance Athletic Shoe, Inc. (TN)." Harvard Business School Teaching Note 610-072, April 2010.
  • 2020
  • Working Paper

Updating the Balanced Scorecard for Triple Bottom Line Strategies

By: Robert S. Kaplan and David McMillan
Many companies are now attempting to achieve triple bottom line performance on financial, environmental, and societal metrics. Successful strategies for such performance, however, generally require new relationships among multiple players in multiple sectors across a... View Details
Keywords: Balanced Scorecard; Adaptation; Environmental Sustainability; Social Issues; Performance; Strategy
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Kaplan, Robert S., and David McMillan. "Updating the Balanced Scorecard for Triple Bottom Line Strategies." Harvard Business School Working Paper, No. 21-028, August 2020.
  • February 2010
  • Case

Burt's Bees: Balancing Growth and Sustainability (Multimedia)

By: Christopher Marquis
The case examines sustainability initiatives at Burt's Bees, with video segments that detail the company's history, leadership, and implementation of ambitious 2020 sustainability goals. The company traces its roots to 1984, when Roxanne Quinby and Burt Schavitz teamed... View Details
Keywords: Balance and Stability; Leadership; Problems and Challenges; Business or Company Management; Growth Management; Organizational Culture; Corporate Social Responsibility and Impact; Environmental Sustainability; Mergers and Acquisitions; Social Enterprise; Organizational Change and Adaptation; Ethics
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Marquis, Christopher. "Burt's Bees: Balancing Growth and Sustainability (Multimedia)." Harvard Business School Multimedia/Video Case 410-704, February 2010.
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

been unable to keep pace in no small part due to the reliance on hierarchy and the dominant position given very highly compensated CEOs." Jackie Le Fevre put it this way: "Short answer to the question—increasingly difficult View Details
Keywords: by James Heskett
  • 24 Mar 2002
  • Research & Ideas

The Trick of Balancing Business and Government

critical role in developing institutions for better—and occasionally for worse. The boundaries between business and government need to be clearly defined, said several panelists. Mauritius is one example of an African country that successfully View Details
Keywords: by Martha Lagace
  • October 2012
  • Article

Central Bank Balance Sheets as Policy Tools

By: Alain Durré and Huw Pill
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Durré, Alain, and Huw Pill. "Central Bank Balance Sheets as Policy Tools." BIS Papers 66 (October 2012): 193–223.
  • December 1984 (Revised May 1998)
  • Teaching Note

Kennedy and the Balance of Payments; Balance of Payments: Accounting and Presentation; Kennedy and the Balance of Payments, Exercise Worksheet; & Answers, Teaching Note

By: David B. Yoffie
Teaching Note for (9-383-073), (9-384-005), (9-384-006), and (9-385-243). View Details
Keywords: United States
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Yoffie, David B. "Kennedy and the Balance of Payments; Balance of Payments: Accounting and Presentation; Kennedy and the Balance of Payments, Exercise Worksheet; & Answers, Teaching Note." Harvard Business School Teaching Note 385-241, December 1984. (Revised May 1998.)
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