Backlash - Publications - Faculty & Research

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

backlash from other organizational members. [div class=infogram-embed data-id=_/mcqxpioCi4O4ZaScUhLN][/div] In response to the broader perspective offered by his team’s devil’s advocate, one CEO shared that he took proposed... View Details

Keywords: by Boris Groysberg and Sarah Abbott

05 May 2020
Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

However, Cavallo speculates a fear of customer backlash kept them from recouping costs by increasing their retail prices. “These companies were worried about antagonizing their customers if they quickly passed on the additional tariff... View Details

Keywords: by Michael Blanding

28 Jun 2004
Research & Ideas

How to Avoid a Price Increase

early to say for certain, I suspect that other ice cream manufacturers will soon follow suit. Q: The practice of reducing quantity while keeping price the same could be perceived as dishonest by consumers. Have any companies experienced a View Details

Keywords: by Manda Salls

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

and later shared a trailer with Armstrong in order to facilitate advanced doping techniques to boost their red blood cell counts for increased oxygen capacity during the Tour de France. In his 60 Minutes interview, Hamilton rightly predicted a View Details

Keywords: by Michael Blanding; Sports

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

humanitarian crises, however, there may be a lack of coordination between NGOs resulting in duplication and inefficiencies, which, if highlighted by the media, may backlash against the same NGOs. During the post-genocide period in Rwanda,... View Details

Keywords: by Manda Salls

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

backlash from sectors exposed to increasing foreign competition. Here, too, pressure has been rising but so far there is "no significant intensification of trade or investment restrictions" (WTO/OECD/ UNCTAD, 2010). Another set... View Details

Keywords: by Christian Ketels

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

worse, not better. Big Mistake Number 2: Going over the line with a strategy that creates an angry backlash because people feel manipulated. No one wants to feel manipulated. If people sense that someone has created a crisis that... View Details

Keywords: by John P. Kotter

11 Mar 2013
Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

should begin sharing a broader personal narrative with employees to stem the female stereotyping and backlash that followed her controversial announcement. Some of the negative reaction is based on expectations of how Mayer, as a... View Details

Keywords: by Lakshmi Ramarajan; Publishing; Web Services

15 Oct 2001
Op-Ed

Lessons from the Rubble

not act upon this resentment. But it is there and it is simmering. We saw the tragic explosion of this backlash on September 11. And, terrifyingly, we are likely to see it again. View Details

Keywords: by Debora L. Spar

20 Jun 2011
Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

realized that no one had ever told this story as a business story." In the bigger picture, U2's journey reflects our own moment here in the early 21st century, Koehn says, pointing to a growing spiritual hunger among young people, the View Details

Keywords: by Kim Girard; Entertainment & Recreation

26 Jun 2000
Research & Ideas

Presentation Round-Up

there may well be a public backlash just because of the fear factor. Clearly we have to take the adequate precautions. "Over time, there's no security that can't be broken. Over time, we're going to have instances where information may be... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

13 Oct 2010
First Look

First Look: October 13, 2010

global climate change, Aspen's activities often garner media attention, which can promote its causes. But these initiatives, which attempt to compel other firms to improve their environmental performance, risk a public relations backlash... View Details

Keywords: Sean Silverthorne

14 Jul 2009
First Look

First Look: July 14

to avoid intense price competition for the larger segment. A firm that conducts market research may therefore invest less in R&D and earn lower post-launch profits than a rival that has forgone such research. Backlash to Arbitration:... View Details

Keywords: Martha Lagace

14 Feb 2007
Op-Ed

Tata-Corus: India’s New Steel Giant

underestimated a relentless backlash that unwound the deal. While politics and steel are not alien to each other, there is nothing in Tata-Corus like the level of political concern in the CNOOC-Unocal situation. Second, TCL acquired... View Details

Keywords: by Tarun Khanna

13 Mar 2019
Research & Ideas

Ignore This Advice at Your Own Peril

School researchers: Disregarding advice from colleagues could invite harsh backlash that just might damage valued workplace relationships, according to the recent paper Seeker Beware: The Interpersonal Costs of Ignoring Advice, published... View Details

Keywords: by Dina Gerdeman

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

widely heralded. Clearly, it has enabled millions to participate in the paid workforce who otherwise would be constrained by location and disruptive commitments. But now we are beginning to see a backlash in the form of a migration of... View Details

Keywords: by James Heskett

16 Aug 2006
Research & Ideas

Is MySpace.com Your Space?

members who are young, plugged in, and likely influencers in their peer groups. But do advertisers buying space on these sites face danger from the backlash of negative publicity? A: It poses dangers to youth, but paradoxically, less than... View Details

Keywords: by Sean Silverthorne; Advertising; Information; Publishing

28 May 2007
Research & Ideas

How Property Ownership Changes Your World View

those beliefs may or may not foster development." Capitalism, Di Tella says, is not popular in most parts of the world—and in Latin America, the backlash against free markets has reached epidemic proportions. "Why is capitalism... View Details

Keywords: by Julia Hanna

20 Oct 2014
Research & Ideas

Users Love Ello, But What’s the Business Model?

of dollars off my data." It's hard to go into the mind of Ello's founder [Paul Budnitz], but my guess is that they genuinely believe there is a backlash and they're filling a need in the marketplace. The challenge for them is: how do... View Details

Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services

05 May 2011
Research & Ideas

How ‘Political Voice’ Empowers the Powerless

reported crimes against women went up: Kidnappings rose by 13 percent, rapes per capita increased by 23 percent, and the total number of crimes increased by an astonishing 44 percent. Empowered To Act Initially Iyer and her colleagues considered that the increase in... View Details

Keywords: by Maggie Starvish

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