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Publications

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Show Results For

  • All HBS Web  (104)
    • News  (26)
    • Research  (72)
  • Faculty Publications  (18)

Show Results For

  • All HBS Web  (104)
    • News  (26)
    • Research  (72)
  • Faculty Publications  (18)
← Page 4 of 104 Results →
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not... View Details
Keywords: by Robert S. Kaplan; Service
  • 01 Jun 2012
  • News

Faculty Research Online

in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Apr 2001
  • News

Jimmy Lai Chee-ying: Rags, Riches, and Risk

with stores across East and Southeast Asia. The company became the subject of a 1990 HBS case study. In 1989, Lai branched out into the media world, starting up Next, an irreverent Cantonese-language magazine that quickly clicked with the... View Details
Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Sep 2024
  • News

Reduce, Reuse, Recycle

shared experiences as we once did, brand loyalty remains strong. The third is having an efficient system to collect the used products, which works for Apple because they have their own stores and partners... View Details
Keywords: Jennifer Meyers
  • 26 Oct 2015
  • News

Ron Johnson’s Post-Penney’s Rebirth

The November issue of Fast Company has a profile of Ron Johnson (MBA 1984)—former Apple retail guru and JC Penney CEO. Johnson’s now at the helm of a consumer electronics startup, Enjoy, that focuses on personal service interactions with... View Details
Keywords: Electronics and Appliance Stores; Electronics and Appliance Stores
  • Portrait Project

Alice Yen

I never needed a playground. Growing up in North Carolina, the branches and flower buds of my dad’s garden were the monkey bars of my jungle gym. I played hide-and-seek, peeking between the Asian apple pear, persimmon, and fig trees. It... View Details
  • Web

Password Managers | Information Technology

only use Apple products. What about using my browser to store passwords? This is not recommended for sensitive accounts. Web browsers are fairly easy to break into, and lots of malware, browser extensions,... View Details
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

another star in that constellation. William Kirby (General Management) Steve Jobs's legacy is everywhere, not the least in Chinese cities where the Apple stores are crowded from dawn to dusk, and where there... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

Published: March 5, 2012 The stuffy department store chain has become emboldened under new CEO Ron Johnson, with plans for an innovative store upgrade, simplified prices, and a brand polish. Professor Rajiv... View Details
Keywords: by Staff
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Demoulas by his cousin, Arthur S. Demoulas, and directors affiliated with him set off employee protests throughout the grocery store chain. Industry specialists estimated that Market Basket was losing close to $10 million each day in lost... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • News

Ink

end, though, all the tools in the world won’t make you a successful mix-master. For that, you need to bring your own creativity and insights to the table. The master? Steve Jobs. When the exiled CEO returned to yank Apple out of near... View Details
  • 17 Oct 2016
  • HBS Case

Business Solutions That Help Cut Food Waste

As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

company. It wasn't just direct sales of these two products that benefited from the scarcity illusion, however: The heavy crowds drove sales of related products in Apple stores and bookstores during a... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 07 Jun 2016
  • First Look

June 7, 2016

Apple and government authorities from accessing data stored on the device. Law enforcement officials warned that the encryption hindered investigations for criminal cases and international terrorism and... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

In the online marketplace, oodles of retailers and developers rely on “platforms” such as Amazon.com, the Apple App Store, Facebook, and Twitter to get their products and services into the hands of users. Retailers, for example, sell... View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
  • 13 Mar 2017
  • Research & Ideas

Hiding Products From Customers May Ultimately Boost Sales

Retailers routinely swap out the products they display to customers. It’s called assortment rotation, and it’s a popular business strategy for many brick-and-mortar and online stores alike. Retailing trends such as “fast fashion” (think... View Details
Keywords: by Carmen Nobel; Retail; Fashion
  • 15 Dec 2024
  • News

Forward Thinking

You can ask the internet anything, but getting an answer via generative artificial intelligence consumes about 10 times more electricity than a traditional Google search. Consequently, the data centers where AI tools are trained and run are guzzling more and more... View Details
Keywords: Janine White; Illustrations by Richard Borge; Electric Power Generation, Transmission, Distribution; Utilities
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

says. “Generative AI chatbots like ChatGPT and the motion gestures control in the Apple Vision Pro continue to expand who can use a computer and what you can use it for.” Wu shares how his father, who studied computer science in college... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 16 May 2017
  • Blog Post

Making the Move into Digital Health and Software Engineering

project off the ground, and Ummo turned into something bigger than any of us expected. Our app got picked up in The New York Times, Business Insider, LifeHacker and many other publications. Somehow Apple found out about it, and showcased... View Details
Keywords: Technology; Health Care
  • 12 Oct 2016
  • Blog Post

Interning as a Software Engineer while at HBS

got picked up in The New York Times, Business Insider, LifeHacker and many other publications. Somehow Apple found out about it, and showcased Ummo in the App Store as The Top 3 "Apps We Love" in... View Details
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