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20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

For example, pointing out the money saved by tough bargaining with a union could cause a real problem with employees. Announcing a dividend may lead to anger from employees who think it should have been a bonus or from environmentalists... View Details

Keywords: by Martha Lagace; Energy; Utilities

23 Dec 2014
First Look

First Look: December 23

experiencing other negative, high-arousal emotions (i.e., anger or disgust) or neutral feelings, anxious participants displayed greater egocentrism in their mental-state reasoning: they were more likely to describe an object using their... View Details

Keywords: Carmen Nobel

05 Mar 2007
Research & Ideas

Risky Business? Protecting Foreign Investments

Third World, and they paid little attention to the concerns of the poor countries. When disputes arose, the new system proved largely unacceptable to the host countries. They have been angered by insurance awards in which the poor... View Details

Keywords: by Sean Silverthorne; Energy; Utilities

08 May 2007
First Look

First Look: May 8, 2007

and could even arouse cynicism. On the other hand, good work progress without any recognition—or, worse, with criticism about trivial issues—could engender anger and sadness. Far and away, the best boosts to inner work life were episodes... View Details

Keywords: Martha Lagace

15 Dec 2015
First Look

December 15, 2015

findings and advice. Anxiety leads to poor outcomes. You will be less nervous about negotiating, however, if you repeatedly practice and rehearse. You can also avoid anxiety by asking an outside expert to represent you at the bargaining table. View Details

Keywords: Carmen Nobel