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  • 25 Aug 2009
  • First Look

First Look: August 25

evolving context of industries shapes leaders in turn. This co-evolutionary process of leadership and industry development is told through the story of the American airline industry across the 20th century.... View Details
Keywords: Martha Lagace

    Louis E. Caldera

    Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details

      Richard F. Meyer

      Richard F. Meyer is Professor of Business Administration at the Harvard Business School. Professor Meyer received his Ph.D. from Harvard University and spent the first ten years of his career in the Management Services Division of Arthur D. Little, Inc., serving as a... View Details

        Srikant M. Datar

        Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

        Keywords: airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline

          Jan W. Rivkin

          Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details

          Keywords: airline; airline; airline; airline; airline

            William A. Sahlman

            William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

            Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

            Keywords: airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline
            • 24 Jan 2024
            • Op-Ed

            Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

            one of the most important business turnarounds in history. Maximizing earnings, but at what cost? By 2011, Boeing found its 737 losing out to rival Airbus’s A320neo with major customers like American Airlines. Rather than designing a new... View Details
            Keywords: by Bill George; Air Transportation; Transportation; Aerospace

              Rosabeth M. Kanter

              Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

              Keywords: airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline; airline
              • 02 Jan 2024
              • Research & Ideas

              10 Trends to Watch in 2024

              The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
              Keywords: by Rachel Layne
              • 01 Mar 2024
              • News

              In Harmony

              possible level of education is a defining characteristic, embedded in Confucian principles. A few days before the Namsan walk, Korea’s national college entrance exam took place—the test that, in the minds of most, will define their child’s future. View Details
              Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
              • Web

              Podcast - Business & Environment

              climate solutions across the 20 Latin American and Caribbean countries where they operate, the vast cultural diversity across the region, and how his work fits into the larger McDonald’s corporate climate goals For transcripts and other... View Details
              • Web

              Skydeck - Alumni

              Job Moves: 9 Steps for Making Progress in Your Career —on how to make sure your next career move is the right one Tracking Modern Air Travel’s Takeoff Former Continental Airlines CEO Frank Lorenzo (MBA 1963) recounts the radical ideas and... View Details
              • 11 Mar 2024
              • News

              In Harmony

              Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details
              Keywords: Julia Hanna; photograph by Jun Michael Park
              • 01 Mar 2019
              • News

              The Burden Legacy

              MBA 1988) and Flobelle (Burden) Davis (AB 1991). At the time it was built, Burden Hall was the largest auditorium at Harvard University, with a capacity of nearly 800 and the only place on campus that could hold an entire MBA class. Designed by the View Details
              Keywords: Linda Kush
              • Web

              Business History - Faculty & Research

              American chemical industries until the 1970s, when the two German firms diverged from their American counterparts in using public relations strategies not only to contain fallout from criticism, but also as... View Details
              • 27 Jan 2023
              • Op-Ed

              Have We Lost Sight of Integrity?

              Easterbrook, and Meta’s Mark Zuckerberg. Rife with bravado, New York Congressman Santos campaigned on being the “full embodiment of the American dream.” The only problem was that many of his personal claims—including tentpoles punctuating... View Details
              Keywords: by Bill George
              • 16 Jul 2020
              • Research & Ideas

              Restaurant Revolution: How the Industry Is Fighting to Stay Alive

              business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to close, and their revenue drops to zero overnight, things get particularly dire. Unlike the oligopolistic View Details
              Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
              • 20 Sep 2016
              • First Look

              September 20, 2016

              https://www.hbs.edu/faculty/Pages/item.aspx?num=51619 forthcoming American Economic Journal: Applied Economics Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment By: Edelman, Benjamin G., Michael Luca, and... View Details
              Keywords: Sean Silverthorne
              • 09 Mar 2022
              • Research & Ideas

              War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

              multinational firms from IKEA to Netflix have curtailed or suspended operations in the country, and many airlines and shipping companies have severed links connecting people and goods, as western nations impose tough sanctions and... View Details
              Keywords: by Avery Forman; Energy
              • 20 Dec 2017
              • Lessons from the Classroom

              How to Design a Better Customer Experience

              customer’s champion and own the problem. “We landed after a delayed 12-hour flight and learned that our connecting flight was gone. Our expectations were low because we flew on a mileage ticket from American Express. The View Details
              Keywords: by Dina Gerdeman; Health; Entertainment & Recreation