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- All HBS Web
(99)
- News (31)
- Research (65)
- Multimedia (1)
- Faculty Publications (41)
- 24 Apr 2014
- News
Mobile robots revolutionize order fulfillment
launch Kiva Systems in 2003. “We decided products that could walk and talk on their own would be the best way to solve the problem,” says Mountz, who continues as CEO of the company he sold to Amazon.com in 2012. (Published April 2014) View Details
- 25 Jul 2013
- News
An Engine of Education Innovation
fellow collectors of rare records and books with sellers. His solution, the early e-commerce site Exchange.com, was sold to Amazon.com for a reported $200 million in 1999. The second time Leschly sat down to assess his future, he again... View Details
- 01 Oct 2001
- News
Barbara Bry: Business is Blooming
Despite recent e-commerce volatility, Proflowers has experienced phenomenal growth, including a new partnership with Amazon.com and expansion into Japan. Proflowers is only the latest in a variety of endeavors that Bry has been involved... View Details
- 01 Dec 2009
- News
What’s On?
KILAR After working at Amazon.com for nine years, in 2007 Jason Kilar (MBA ’97) became CEO of Hulu, the service that brings popular television programming and movies to computers via high-quality streaming video. Hulu, free and... View Details
- 01 Feb 2002
- News
Top Ten Cases: Research from Around The World
publication date) sold between twenty and thirty thousand copies in fiscal year 2001. “Leadership Online: Barnes & Noble vs. Amazon.com (A),” by P. Ghemawat and B. Baird (9-798-063), 2000 “Dell Online,” by V.K. Rangan and M. Bell... View Details
- 24 Apr 2014
- News
Empowering Japan through e-commerce
he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with shop owners, and we empower our merchants to build... View Details
- 24 Apr 2014
- News
A World of Reading
two and a former Amazon.com executive. When he went on a world tour with his family, he saw a padlock on an unused library at an orphanage in Ecuador. “It was my ah-ha! moment, when I realized we really can change the world,” says Risher.... View Details
- 01 Jul 2002
- Research & Ideas
What it Takes to Lead Through Turmoil
building a better car. When Amazon.com bested Barnes & Noble on the Internet, among B&N's responses was to sue Amazon, alleging fraudulent advertising. Then the laggard company enters phase three: Cosmetic change. Executives... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace... View Details
- 01 Sep 2006
- News
Notebook
Amazon.com of telecom, but we hadn’t raised enough money to build such a big brand. We decided instead to license our software applications — made to process digital-service transactions — to retailers like Best Buy, Circuit City, and... View Details
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
Unable to attend this year's Cyberposium because of the impending birth of his first child, Amazon.com founder and CEO Jeff Bezos delivered the February event's keynote address from Seattle. Appearing on a large video screen in Burden... View Details
- 01 Dec 2000
- News
Everything Old Is New Again: The History of Technological Frontiers
Amazon.com (zealously seeking government-issued patents for e-commerce innovations) and the trio of Netscape, Oracle, and Sun (bolstering the Justice Department's case against Microsoft). Historically, Spar observed, breakthrough... View Details
- 01 Feb 2001
- News
In Dot-Calm Era, Conference Examines Options for Entrepreneurs
presentations. Kawasaki's wry observations of the current business scene were relayed with self-deprecating humor and great panache. His list of the "Top Ten Lies of Entrepreneurs" included: In year three, we're going to do $75 million ("No one ever believes that");... View Details
Keywords: Information
- Profile
Mike Monagle
“I interned with Amazon.com in China,” says Mike. “I got to see an established American company work in a very entrepreneurial setting.” Entrepreneurship at the core After graduation, Mike spent a number of years with Reed Elsevier where... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
customers. The third largest e-commerce marketplace in the world, behind Amazon.com and eBay, Rakuten businesses also include financial services, e-books, travel, and a professional baseball team. As Mikitani details in his recent book,... View Details
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
Amazon.com is taking an interesting approach to its birthday this year. The company is throwing itself a party where all its Prime customers get the gifts. Amazon Prime Day is slated for July 15th, "a one-day shopping event with more... View Details
- 12 Nov 2008
- First Look
First Look: November 12, 2008
commoditization continue to drive shifts in the value chain. The case examines the commoditization cycle and contrasts integrated solutions such as the iPod-iTunes software-iTunes Music Store with emerging competition from other MP3 players and the View Details
Keywords: Martha Lagace
- 22 Nov 2011
- News
A Storybook Beginning
the marketing visionary who helped Amazon.com expand its horizons beyond books, Risher is now putting his imagination to work on finding better ways to bring books to children worldwide. As cofounder of the nonprofit Worldreader, the... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
don't "get." They put up a web site that anyone can access, but it's hollow; there is nothing there other than some financials and a picture of the company's headquarters. They haven't understood how to create the store like View Details
Keywords: by Staff
- 09 Dec 2015
- Research Event
When Hosts Attack: The Competitive Threat of Online Platforms
Complementors: An Empirical Look at Amazon.com,” co-written with Qihong Liu, an associate professor of economics at the University of Oklahoma. In June 2013, Zhu and Liu identified 163,853 products for sale by third-party retailers via Amazon’s Marketplace that were... View Details