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- All HBS Web
(208)
- News (83)
- Research (88)
- Events (1)
- Multimedia (2)
- Faculty Publications (51)
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- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish them as an alternative to waiting... View Details
Keywords: by John S. Rosenberg
- 20 Mar 2005
- Research & Ideas
Lessons of Successful Entrepreneurs
industries that are going through a sea change. He recalled how a two-dollar ATM fee he once paid at an airport spurred him to start his own ATM network featuring out-of-town banks. Other ventures he helped create were a credit card... View Details
Keywords: by Sean Silverthorne
- 15 Oct 2001
- Op-Ed
Lessons from the Rubble
take care of things while the folks in the Pentagon figured out what to do next. In the days and weeks to come, Americans will undoubtedly welcome government back into many aspects of market life: into airports and buildings, rental cars,... View Details
Keywords: by Debora L. Spar
- 12 Jul 2016
- First Look
July 12, 2016
https://cb.hbsp.harvard.edu/cbmp/product/715413-PDF-ENG Harvard Business School Case 216-054 Preparing a Concession Bid at TAV Airports Holding In 2013, TAV Airports Holding prepared a bid for the concession... View Details
Keywords: Sean Silverthorne
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
United Airlines’ April 2017 effort to remove passenger David Dao from his assigned seat. Five passenger videos show what happened in painful detail: When Dao wouldn’t leave, United personnel summoned airport security officers who forcibly... View Details
- 24 Mar 2009
- First Look
First Look: March 24, 2009
this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409044 Perfect Storm over Zurich Airport (A) Harvard Business School Case 408-023 Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform... View Details
Keywords: Martha Lagace
- 20 Sep 2011
- First Look
First Look: September 20
mechanism. Download the paper: http://www.hbs.edu/research/pdf/11-055.pdf Cases & Course MaterialsJetBlue Airways: Deicing at Logan Airport Douglas Fearing and Robert S. HuckmanHarvard Business School Case 612-028 The case explores... View Details
Keywords: Sean Silverthorne
- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
learn from your research in terms of creating waiting lists? A: Take waiting at the airport as an example. Charging passengers for the right to jump the queue is problematic. First, the airlines have some control over the length of... View Details
Keywords: by Sean Silverthorne
- 24 Sep 2020
- Research & Ideas
Financial Meltdowns Are More Predictable Than We Thought
Airport in two hours. “It wouldn’t go well,” he says. About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The Entrepreneurs Who Invented Economic Forecasting... View Details
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
important role of the infrastructure provision in any economy and how it shapes economic activity. Infrastructure includes everything from roads and airports to trains and broadband communication. We want to understand the impact for how... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
President Trump’s infrastructure plan and a counterproposal by Senate Democrats are rising toward the top of the national agenda. All agree that there is a pressing need to fix the collapsing bridges, potholed roads, crashing trains, and embarrassing international... View Details
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
whether people will let him cut in line at the airport for a $10 bribe. These experiments are proving integral in learning not only what makes people tick but also how that matters for business. "Over the last decade, scholars and... View Details
Keywords: by Carmen Nobel
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
operates on a strategy of low costs, low fares, full planes, and rapid turnarounds to keep those planes in the air, thus reducing the cost of an airline’s most costly asset. It fills (often secondary) airports so successfully that there... View Details
- 12 Apr 2016
- First Look
April 12, 2016
April 2016 Harvard Business Review Can You Cut 'Turn Times' Without Adding Staff? By: Bernstein, Ethan, and Ryan W. Buell Abstract—The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at View Details
Keywords: Sean Silverthorne
- 07 Jun 2019
- Book
Are You a Digital Manager?
early to cope with time zone challenges or living in airports sometimes being 50 percent of a manager’s time. “It comes as no surprise that so many managers are overwhelmed and burned out these days.” Many companies are working overtime... View Details
Keywords: by Martha Lagace
- 27 May 2014
- First Look
First Look: May 27
mostly involving ground facilities and processes. This note provides an overview of the history and current state of air transportation in the U.S., covering industry costs; types of airlines, including passenger and cargo (e.g., Delta, Southwest, Alaska, and... View Details
Keywords: Sean Silverthorne
- 10 Oct 2007
- First Look
First Look: First Look: October 10
arrange the greatest possible number of transplants. In the future, computers may make it possible to auction bundled goods, such as airport takeoff and landing slots. As online markets—like those for jobs and dating—proliferate, a... View Details
Keywords: Martha Lagace
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
ladders up to unload our bags,” recalls McFarlan, the School’s Albert H. Gordon Professor of Business Administration, Emeritus, and a tactful bridge builder who has played a key role in launching and guiding several collaborative HBS-China initiatives. “There was a... View Details
Keywords: by Deborah Blagg
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
you can't create multiple Nomas. Obviously, there are some restaurant chains that do that, like Danny Meyer, but after awhile Danny Meyer is an investor, not the chef, and René would not like to do that—he likes to cook. Norton: Look at it as a continuum, where one end... View Details