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- All HBS Web
(221)
- News (87)
- Research (95)
- Events (2)
- Multimedia (11)
- Faculty Publications (60)
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- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for managers and... View Details
Keywords: by Michael Blanding
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
important question as we think about the implications in our daily life,” Zhang says. You Might Also Like: Why Confronting Racism in AI 'Creates a Better Future for All of Us' How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)... View Details
Keywords: by Kara Baskin
- 21 Oct 2015
- Research & Ideas
How to Predict if a New Business Idea is Any Good
Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new working paper, Shu asks the... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
Because of this, Airbnb offers not only a review system but also insurance to pay for incidents resulting from unreliable guests, authentication to make sure that guests and hosts are who they say they are, and a screening process to give... View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research... View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? When Design Enables... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
reshaping competition? Marco Iansiti: For the first time in many years, there’s a fundamentally different way of solving the problem of meeting a customer’s needs. Airbnb is a classic example. If I want a room to spend the night, I can go... View Details
Keywords: by Dina Gerdeman
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
exploring ways to leverage social media to have a positive social impact. You Might Also Like: Why We Still Need Twitter: How Social Media Holds Companies Accountable Addressing Racial Discrimination on Airbnb When Design Enables... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
successful fights against adware and spyware companies, and coauthored multiple studies that revealed racial discrimination among Airbnb hosts and guests. He also has published numerous articles in top academic journals. That said, he has... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
straightforward: How can platform owners make certain there are enough buyers to attract sellers? And how can the platform deliver enough sellers to attract buyers? When Brian Chesky and Joe Gebbia launched Airbnb in 2007, they decided... View Details
Keywords: by Martha Lagace
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
“Now, brands are working with a lot of influencers, and it’s difficult for them to centralize content. Second, they probably don’t want to centralize content because they actually want to leverage the authenticity and the creativity of influencers.” You Might Also... View Details
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
“Even though investors may want to see higher growth, it may be better to sacrifice some short-term growth to gain persistence.” About the Author Michael Blanding is a writer based in the Boston area. [Image: Nikada] Related Reading How Big Companies Can Outrun... View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to... View Details
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
that Airbnb was lining up to ask,” Luca says, adding that the company had denied the problem for years. “To some extent the onus is on academic and policy economists to keep asking the questions that the companies aren’t asking.” [Image:... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
regulations may be outdated in the era of Uber—not to mention other successful companies in the so-called sharing economy, such as the travel home-rental website Airbnb (currently valued at $25.5 billion). But he argues that it’s... View Details
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
Nanda cites Airbnb. “You might think it was not going to work to put money into a firm that rents out mattress space on the floor. But then it turns out it actually does, and Airbnb becomes a super-valuable company,” he says. “Airbnb... View Details
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination on the platform and proposed a... View Details
Keywords: by Danielle Kost
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
their worth from their multisided platforms (MSPs), which facilitate interactions or transactions between parties. Many MSPs are more valuable than companies in the same industries that provide only products or services: For instance, View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
company examples such as eBay, Lending Club, and Airbnb to offer practical advice for avoiding those hazards. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50940 April 2016 Harvard Business Review Culture Is Not the... View Details
Keywords: Sean Silverthorne