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Show Results For
- All HBS Web
(194)
- News (66)
- Research (100)
- Multimedia (2)
- Faculty Publications (37)
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- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
history of empirical work on the search for a relationship between corporate social performance (CSP) and corporate financial performance (CFP). Second, we critically appraise the quality of this work. And third, we question the... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
without informing other departments, leading to waste and duplication. Respect among peers declined. Employees regularly went to the press to air grievances, reinforcing the BBC's culture of blame.— Rosabeth Moss Kanter BBC: In 1999, the... View Details
Keywords: by Rosabeth Moss Kanter
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
encourage Shell Oil to test Smart-Pump, an automated device providing a two-minute fill while allowing the driver to remain in the car. It appears that we are well on our way to "drive through" refueling without stopping, a concept the View Details
Keywords: by James Heskett
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
successful, it has to master the complexity of customer adoption—and customers are used to the richness of previous versions and traditional solutions (the first successful hybrid cars, for instance, had to have air bags just like their... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
with lower quality ratings from the incumbents: rating levels went up, the correlation between ratings and market-implied yields fell, and the ability of ratings to predict default deteriorated. We offer several possible explanations for... View Details
Keywords: Sean Silverthorne
- 08 Dec 2015
- First Look
December 8, 2015
quality and efficiency. The introduction of this transparency contributed to a 22.2% increase in customer-reported quality and reduced throughput times by 19.2%. Laboratory studies revealed that customers... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
This ransom is $500 per year—year after year—for every American man, woman, and child. And we just keep paying it. In an ideal world, the hidden costs of energy security and energy's environmental impacts (including local air pollution,... View Details
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
more meaningful priorities at work and at home. As we begin the last quarter of 2024, Harvard Business School faculty experts provide research-based methods to deepen the quality of both working and personal lives. Their recommendations... View Details
Keywords: by Rachel Layne
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
your boss and position yourself accordingly. And if the differences you have with your boss are compromising your ability to do your job, you just have to take the leap and talk about it directly. Q: Those are sensitive conversations. How do you make them productive?... View Details
Keywords: by Deborah Blagg
- 17 Jul 2012
- First Look
First Look: July 17
origins of the social psychology of creativity, trace its arc, and suggest directions for its future. Demand and Capacity Management in Air Transportation Authors:Cynthia Barnhart, Douglas S. Fearing, Amedeo Odoni, and Vikrant Vaze... View Details
Keywords: Sean Silverthorne
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not... View Details
Keywords: Sean Silverthorne
- 02 Nov 2010
- First Look
First Look: November 2, 2010
Business School Case 711-415 At a time when ever-rising smartphone sales are driven as much by demand for devices that run must-have third-party "apps" as by the quality of traditional voice and data services, there is a myriad... View Details
Keywords: Sean Silverthorne
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
furnace when it is at the right working temperature and uses a variety of tools to blow, cut, or deform it into the desired shape using skilled hands and air pressure from the mouth. These are skills that he or she developed over many... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
children’s health, if air pollution is high. These are among the reasons for business leaders to care about infrastructure and climate action. 1. Business should be proactive. The 2024 US presidential election presents a stark contrast on... View Details
Keywords: by Rachel Layne
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
of administrative attention during the festival. Tens of millions of people all around the world are moving into cities from the countryside looking for opportunities, but in doing so they encounter a scarcity of resources—not enough clean View Details
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
human-resource foundation. As more and more companies come to that conclusion, competition for scarce human resources heats up. The Role Of The Executive In The "war For Talent" Era Senior managers at most traditional companies have been left gasping for... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites cannot proudly tout their... View Details
Keywords: Martha Lagace
- 26 Oct 2010
- First Look
First Look: October 26, 2010
exercising leadership effectively. The course material is based on our work over the last seven years in developing a course of the same title at the University of Rochester Simon School of Business. (The course is also taught at the U.S. View Details
Keywords: Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but... View Details
Keywords: Sean Silverthorne