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- All HBS Web
(144)
- News (35)
- Research (89)
- Multimedia (1)
- Faculty Publications (38)
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- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
the costs down dramatically and improving access, so the poor could afford to bank. The problem is that this is not the way that the poor think of money. They hardly have any savings. Their main need is money-transfer." The Success... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
reorient based on the new realities. While team launches set the course of a group at the moment it comes together, relaunches act as resets. The COVID-19 pandemic upending routines calls for relaunches to help leaders and team members... View Details
Keywords: by Sean Silverthorne
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
environment to drive innovation." Out of that commitment came SK-II, a skin care product that sells for about $120 a bottle and has moved them into a whole new range. Now this prestige line is being rolled out globally. So the... View Details
Keywords: by Cynthia Churchwell
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
charity care to uninsured patients. "It's a Robin Hood story," Heese says. "These hospitals overbill the insured patients to generate money to pay for the uninsured." (Heese's research was done before the enactment of... View Details
Keywords: by Michael Blanding
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
“worried well,” he said, who are involved in their own health care, are staying healthy, and are taking preventative action. The Invincibles: These are the folks the Affordable Care View Details
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
remember thinking, oh, that must just be my dad; he must be the only person who cares about that." The Dodd-frank Requirement Fast-forward to 2010, when the US Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act.... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
will still get high-quality health care, but within a system designed around the concept that tradeoffs exist. When health care organizations act this way, they begin to thrive in unprecedented ways. A:... View Details
- 29 Sep 2015
- First Look
September 29, 2015
undermine U.S. international competitiveness. This background note digs deeper into these trends and their origins, the barriers hindering change, and past and current reforms, including the 2010 Affordable View Details
Keywords: Sean Silverthorne
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
you get customers to act in the best interests of the firm? Of my mantras, number one is: Your customer is probably your most powerful asset." To explain how certain companies jump to the head of the pack through good service, she... View Details
Keywords: by Martha Lagace
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
as preordained or fixed. They understand that they cannot afford to get mired down in reacting to counterparts' moves; they must shape their situations. So they work to mold the basic structure of the negotiation by involving the right... View Details
Keywords: by Michael Watkins
- 21 Oct 2014
- First Look
First Look: October 21
describes several issues for the continuum of senior care alternatives for residents and developers. What motivates seniors to leave their homesteads for much smaller spaces? How can they afford to do so?... View Details
Keywords: Sean Silverthorne
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
city employees are legally protected by many state constitutions. The key constraint in changing health care obligations, however, is usually political, especially pressure from public employee unions. If healthcare benefits can be... View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing on its social purpose of View Details
Keywords: by Ranjay Gulati
- 06 Oct 2015
- First Look
October 6, 2015
with a discussion of task shifting’s potential to improve access to affordable tertiary care in resource-constrained settings. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49780... View Details
Keywords: Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
53 African countries. Management also plans to open a 2,000-bed hospital in the Cayman Islands to provide underinsured Americans with tertiary care procedures at 40% below U.S. prices, thereby bringing Dr. Shetty's model of compassionate... View Details
Keywords: Sean Silverthorne
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The health View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
on renewable energy, clean technology, waste management, water and sanitation, food and agribusiness, affordable housing, healthcare, and education and livelihood creation? Is the board ready to incorporate development banking into the... View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for future generations. We need a cure, and we... View Details
Keywords: Martha Lagace
- 11 Dec 2012
- First Look
First Look: Dec. 11
of Health Care Reform Oberholzer-Gee, Felix, Raffaella Sadun, and Richard G. HamermeshHarvard Business School Case 711-403 Per the Patient Protection and Affordable Care View Details
Keywords: Sean Silverthorne