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  • All HBS Web  (144)
    • News  (35)
    • Research  (89)
    • Multimedia  (1)
  • Faculty Publications  (39)

Show Results For

  • All HBS Web  (144)
    • News  (35)
    • Research  (89)
    • Multimedia  (1)
  • Faculty Publications  (39)
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  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

on the review site Yelp shut permanently during the pandemic. Don’t be afraid of bankruptcy protection So, what should consumers and policymakers do now as benefits from the CARES Act are running out and a... View Details
Keywords: by Rachel Layne
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

the costs down dramatically and improving access, so the poor could afford to bank. The problem is that this is not the way that the poor think of money. They hardly have any savings. Their main need is money-transfer." The Success... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

environment to drive innovation." Out of that commitment came SK-II, a skin care product that sells for about $120 a bottle and has moved them into a whole new range. Now this prestige line is being rolled out globally. So the... View Details
Keywords: by Cynthia Churchwell
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

“worried well,” he said, who are involved in their own health care, are staying healthy, and are taking preventative action. The Invincibles: These are the folks the Affordable Care View Details
Keywords: by Dina Gerdeman; Health
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

charity care to uninsured patients. "It's a Robin Hood story," Heese says. "These hospitals overbill the insured patients to generate money to pay for the uninsured." (Heese's research was done before the enactment of... View Details
Keywords: by Michael Blanding
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

remember thinking, oh, that must just be my dad; he must be the only person who cares about that." The Dodd-frank Requirement Fast-forward to 2010, when the US Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act.... View Details
Keywords: by Carmen Nobel; Retail
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

will still get high-quality health care, but within a system designed around the concept that tradeoffs exist. When health care organizations act this way, they begin to thrive in unprecedented ways. A:... View Details
Keywords: by Deborah Blagg; Service
  • 29 Sep 2015
  • First Look

September 29, 2015

undermine U.S. international competitiveness. This background note digs deeper into these trends and their origins, the barriers hindering change, and past and current reforms, including the 2010 Affordable View Details
Keywords: Sean Silverthorne
  • 20 Sep 2011
  • First Look

First Look: September 20

53 African countries. Management also plans to open a 2,000-bed hospital in the Cayman Islands to provide underinsured Americans with tertiary care procedures at 40% below U.S. prices, thereby bringing Dr. Shetty's model of compassionate... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2015
  • First Look

October 6, 2015

with a discussion of task shifting’s potential to improve access to affordable tertiary care in resource-constrained settings. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49780... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

you get customers to act in the best interests of the firm? Of my mantras, number one is: Your customer is probably your most powerful asset." To explain how certain companies jump to the head of the pack through good service, she... View Details
Keywords: by Martha Lagace
  • 21 Oct 2014
  • First Look

First Look: October 21

describes several issues for the continuum of senior care alternatives for residents and developers. What motivates seniors to leave their homesteads for much smaller spaces? How can they afford to do so?... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

suggest that positive social impact and financial returns could be complementary, it is not clear that over time firms will act in a way that will provide solutions to many of the problems we face today for three reasons. First, while in... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

as preordained or fixed. They understand that they cannot afford to get mired down in reacting to counterparts' moves; they must shape their situations. So they work to mold the basic structure of the negotiation by involving the right... View Details
Keywords: by Michael Watkins
  • 17 May 2011
  • First Look

First Look: May 17

gain is nearly as large. Download the paper: http://www.hbs.edu/research/pdf/11-114.pdf   Cases & Course MaterialsU.S. Healthcare Reform: Reaction to the Patient Protection and Affordable Care View Details
Keywords: Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

city employees are legally protected by many state constitutions. The key constraint in changing health care obligations, however, is usually political, especially pressure from public employee unions. If healthcare benefits can be... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing on its social purpose of View Details
Keywords: by Ranjay Gulati
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

economists—had foreseen. The crisis raises questions about how competently financial institutions, such as mutual funds, managed their global capital investments. It raises questions about how effective the International Monetary Fund's package of reforms was—and to... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

century. It focuses especially on Beiersdorf, a pharmaceutical and skin care company in Germany. During World War I, the expropriation of its brands and trademarks revealed its vulnerability to political risk. Following the advent of the... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

on renewable energy, clean technology, waste management, water and sanitation, food and agribusiness, affordable housing, healthcare, and education and livelihood creation? Is the board ready to incorporate development banking into the... View Details
Keywords: Sean Silverthorne
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