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- All HBS Web (176)
- Faculty Publications (26)
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- 17 Apr 2007
- First Look
First Look: April 17, 2007
Working PapersPublic Action for Public Goods Authors:Abhijit Banerjee, Lakshmi Iyer, and Rohini Somanathan Abstract This paper focuses on the relationship between public action and access to public goods.... View Details
Keywords: Martha Lagace
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly self-serving way. The... View Details
Keywords: by James K. Sebenius
- 24 Sep 2014
- Op-Ed
Take a Trim Tab Approach to Climate Change
in society must step into the vacuum” When elected officials don't own this crucial responsibility, other leaders in society must step into the vacuum. Why not business? Often depicted as greedy and shortsighted, consumed with this quarter's profits and blind to the... View Details
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
bolster their bargaining power, and channeling the flow of the process through time. They understand that actions taken away from the negotiating table can be as important as what goes on at the table, if not more so.1 Specifically,... View Details
Keywords: by Michael Watkins
- 19 Dec 2006
- First Look
First Look: December 19, 2006
growth comes from three sources—marketing actions (price and advertising), direct network effects (e.g., buyer to buyer effects), and indirect network effects (e.g., buyer to seller effects). Using this growth model we concurrently solve... View Details
Keywords: Sean Silverthorne
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
proved that each generation perceives its actions as rational but to (the) next it may appear irrational. This is the path to growth and development of civilization." Frances Pratt said, "What is normal and rational is framed by... View Details
Keywords: by Jim Heskett
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
punish the person socially, such as by assigning them boring tasks. These results held across age groups and cultures. (One study compared the perceptions of American participants with those of participants from Austria, Germany, and... View Details
Keywords: by Kristen Senz
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
School of Business, to craft the survey and analyze responses. “Firms today are very lean and cash-strapped.” The survey captured a snapshot of the pandemic’s impact on small businesses, including business owners’ perceptions about their... View Details
- 14 May 2009
- Sharpening Your Skills
Sharpening Your Skills: Managing Teams
research. Key concepts include: Employees' perceptions of team leader support are more positive when the leader gives timely feedback; supports team member's actions and decisions; recognizes good work... View Details
Keywords: Re: Multiple Faculty
- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general View Details
Keywords: by Working Knowledge editors
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
related to the physician's overall perception of DTCA. To illustrate, physicians who viewed DTCA positively were more likely to prescribe a DTCA drug, suggest a lifestyle change, or recommend a diagnostic test. Those with negative or... View Details
Keywords: by Manda Salls
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
government are at their lowest ever," says Buell. "There is a danger that that disgust can lead to disengagement. Showing the ways in which government materially affects people's lives through its actions has the potential to... View Details
Keywords: by Michael Blanding
- 26 Mar 2008
- Sharpening Your Skills
Sharpening Your Skills: Disaster!
from the tragedy? For one, small decisions have big consequences. Key concepts include: Words and actions by leadership shape perceptions and beliefs of organization members. Leaders need to hold a delicate... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
assumptions, difficult choices, and, ultimately, action plans. You and they must be able to give clear, consistent answers to the seven questions if you want to be sure that your strategy is firmly on track. Read the paper:... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
up and reveals the actual nature of being when one is being a leader and opens up and reveals the source of one's actions when exercising leadership. And ontology's associated phenomenological methodology (explained in [2] below) provides... View Details
Keywords: Sean Silverthorne
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
silently shift in response to actions taken, even though no overt negotiation takes place. Of course, if costly misunderstandings are to be avoided, it's normally in the parties' best interests to make their expectations explicit and... View Details
- 25 Aug 2017
- Op-Ed
Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?
reason–people tend to form brand preferences when they’re young. Young consumers who are alienated by a perception of corporate support for Trump might be lost for a lifetime, not just an administration. “A company that is seen as... View Details
Keywords: by Gautam Mukunda
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
(and law schools, medical schools, etc.) should attempt to teach students ways to reconcile their actions when ethics seemingly compete with profit or another targeted outcome." As Ken Coleman pointed out, "business students... View Details
Keywords: by James Heskett
- 03 May 2016
- First Look
First Look, May 3, 2016
employee perceptions of employment security. In particular, we exploit exogenous state-level changes in unemployment insurance benefits and test for partial unwinding of prior upward earnings management when benefits increase. An increase... View Details
Keywords: Sean Silverthorne
- 25 Sep 2007
- First Look
First Look: September 25, 2007
the West Zone concession by Maynilad Water Services. Over the next decade, Manila Water turned in an impressive and profitable performance, while Maynilad failed. Describes the management actions of Manila Water and poses the question of... View Details
Keywords: Martha Lagace