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  • 07 Mar 2018
  • Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

$215 depending on the type of visit. That’s despite the fact that Duke has an established electronic health record (EHR) system and an efficient, centralized billing department, Kaplan says. Administrative costs account for at least a... View Details
Keywords: by Roberta Holland; Health
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by misalignment of incentives, and unintentional resulting from informational and View Details
Keywords: Sean Silverthorne
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

scenarios to ensure everyone on the disaster team knows their duties during a crisis. In particular, the team will need primary and backup responsibilities, and guidelines on decision-making. These areas of accountability will help keep... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

variables are you tracking? How are you creating accountability for performance on those variables? (4) What strategic boundaries have you set? Does everyone know what actions are off-limits? (5) How are you generating creative tension?... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

bids. The API is an automated method for efficient computer-to-computer communications—letting an advertiser use software to manage its account automatically. The AdWords API provides a function whereby an advertiser can retrieve its ads,... View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

rises rapidly; it is now four times as high as in 2000. Many underdogs thus in fact appear to be losers. We also find evidence of a superstar effect. Among the best-performing titles, an ever-smaller number of titles accounts for the bulk... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

and unintentional, resulting from informational and procedural blind spots. We show that the forecasting process, together with the supporting mechanisms of information exchange and elicitation of assumptions, is capable of managing the... View Details
Keywords: Martha Lagace
  • 04 Apr 2011
  • Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

and counting, according to research—that the human body can fail. "The delivery of health care is arguably the delivery of 13,360 different service lines, town by town, of anyone who needs care," Gawande said. He then told the audience that 5 percent of... View Details
Keywords: by Carmen Nobel; Health
  • 18 Feb 2015
  • First Look

First Look: February 18

While many texts teach the theories and frameworks of management education, Managerial Accounting goes further by covering the capabilities and techniques necessary for effective management practice, as well as fostering attitudes that... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

  Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2012
  • First Look

First Look: June 5

  PublicationsTowards an Understanding of the Role of Standard Setters in Standard Setting Authors:Abigail M. Allen and Karthik Ramanna Publication:Journal of Accounting & Economics (forthcoming) Abstract We investigate the effect of... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques By: Helmers, Richard A., James A. Dilling, Christopher R. Chaffee, Mark V. Larson,... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

team boundaries to include clients. In my ongoing research across industries, I have found that the very best teams actually include clients as members of the core team, giving them joint accountability for helping to develop the team's... View Details
Keywords: by Sarah Jane Gilbert
  • 22 May 2012
  • First Look

First Look: May 22

question of social change and organizations. Some are anchored in more macro accounts of how and why social change processes occur, while others approach the question from a more psychological or social psychological perspective. Many of... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

(c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of bounded... View Details
Keywords: Martha Lagace
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

ultimately be bankrupt, and Americans will be forced to pay for a much higher share of their health care bills. There is a better way. The United States must make healthy living the twenty-first century equivalent of putting a man on the moon. With lifestyle choices... View Details
Keywords: Re: Multiple Faculty; Health
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

This acclaimed, market-leading text emphasizes the basic theme of “different costs for different purposes” and reaches beyond cost accounting procedures to consider concepts, analyses, and management. The... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

which could falsely create the appearance that readmission rates are changing more in the treatment than in the control group. Accounting for the revised standards reduced the decline in risk-adjusted readmission rates for targeted... View Details
Keywords: Dina Gerdeman
  • 31 Jul 2012
  • First Look

First Look: July 31

others. For our empirical analyses, we use 10 years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that individuals learn more from their own successes than... View Details
Keywords: Carmen Nobel

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