＂Jobs To Be Done - Publications - Faculty & Research

02 Nov 2015
News

Making Higher Ed Accessible to Africans

being his own boss, Royster instead went to work at Boston-based Capital Resource Partners, then the African-American private equity firm TSG Capital in Stamford, Connecticut. At TSG he was introduced View Details

Keywords: Jill Radsken

06 Feb 2025
News

How to Judge Your Next Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details

01 Sep 2008
News

Reality to News Biz: Drop Dead

rebrand as Gordon Gekko or Lumbergh from Office Space. No, mon frère, I wanted to emerge as a more Rolodexed, numbers-savvy, overall better business journalist. Plus, I’d be riding out a nasty media-sector... View Details

Keywords: Roben Farzad; journalism; Publishing Industries (except Internet); Information

15 Sep 2020
News

How To Make Diversity a Reality

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes “We have been very successful at finding people of color to be operating partners, to View Details

04 May 2018
News

How to Win the Kentucky Derby

that they're ready to do something special, and there's going to be one out of 20 that is going to do something really special. And the jockeys... View Details

Keywords: horse racing

06 Apr 2016
News

Raising a Glass to Life-Long Entrepreneurship

find yourself doing things that you’ve never done before and never had any education on. I have a JD and an MBA. I had almost seven years at Boston Consulting Group. But there are all of these things that you have View Details

01 Mar 2023
News

Enabling Students to Pursue Their Passions

case-based approach to teaching and learning relies heavily on exposing HBS students to a wide variety of perspectives because we’re preparing them to View Details

Keywords: April White

01 Apr 1996
News

Wake-Up Call: Farewell to the American Dream?

more instability and risk. Such a climate can, in turn, reduce the investment — especially in long-term, risk-inherent areas such as R&D; — that is necessary for rapid, long-run growth. So what, finally, can be View Details

13 Jun 2016
News

JetBlue Chairman on How to Handle Betrayal

“You’ve had a part to do with it. It could be that you trusted when you shouldn’t have trusted. You didn’t think about whether the person had high character, was competent and had the authority and therefore... View Details

18 Sep 2019
News

Buffett Protégé Britt Cool to Start Own Firm

Journal. “Anything I’ve assigned her she’s done a first-class job on.” As for her new firm, Britt Cool told the paper that there will be similarities to Berkshire Hathaway in... View Details

01 Dec 2022
News

Case Study: Your Call Is Important to Us

the next decade, so I guess if you want to blame the system, blame me! The problem may be more nuanced. In 1984, I met with a senior manager at AT&T who said they had done... View Details

Keywords: Computer Systems Design and Related Services; Professional Services

01 Apr 2002
News

"Rising to the Challenge" Program Addresses Post-9/11 Issues

States with other parts of the world and the voice we have as NGOs," she said. "I felt I had to speak out on behalf of the Afghan people." "Communication really became the name of the game," agreed Peter Bell, president and CEO of CARE... View Details

Keywords: War on Terror; Ronald Levy; Health, Social Assistance

06 Dec 2021
News

Digitalization: The Key to the Future of HBS

of something, but representing it in a very different way. That’s our model. When we think about digital transformation, we are thinking about all of the functions in the School—and we mean all the functions—and how they could be View Details

Keywords: April White

21 May 2018
News

Community Partners Delivers “Expert Goodness” to the Bay Area

nonprofits a year,” either through direct engagement or in pro-bono brainstorming sessions. “It’s a wonderful way to give back,” says Club President Jan Gullet (MBA 1977). “We’ve done the research. Our... View Details

Keywords: Margie Kelley

07 Nov 2018
News

A Market-Based Approach to Solving the World’s Water Crisis

water.org has done that is perhaps distinct is try to very much focus on where the primary barriers are that exists between people and water and people and sanitation. And the biggest barrier that we've... View Details

Keywords: water; Funds, Trusts, and Other Financial Vehicles; Finance

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

research in Hong Kong and Singapore,” she elaborates. “First of all, we found that there aren’t as many Internet executives who have been in their businesses long enough to be able View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

04 May 2021
News

Best Buy: How Human Connection Saved a Failing Retailer

29 May 2019
News

HBS Career Coaches Hit the Road to Serve Alumni

Etienne Deffarges (MBA 1985), author of Untangling the USA: The Cost of Complexity and What Can Be Done About It. Deffarges, a health care entrepreneur and investor, talked about his book and the concept of... View Details