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  • All HBS Web  (1,964)
    • People  (5)
    • News  (814)
    • Research  (955)
    • Events  (3)
    • Multimedia  (16)
  • Faculty Publications  (181)
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  • 06 May 2010
  • Working Paper Summaries

Introductory Reading For Being a Leader and The Effective Exercise of Leadership: An Ontological Model

Keywords: by Werner Erhard, Michael C. Jensen, Steve Zaffron & Kari L. Granger; Education
  • April 1988 (Revised April 1991)
  • Case

Boeing 767: From Concept to Production (A)

By: David A. Garvin
Describes the evolution of the Boeing 767 from the conception of the project to the start of manufacturing. Shows how the company manages an enormously complex and risky project and introduces students to a variety of estimating and management tools. The decision issue... View Details
Keywords: Production; Product Design; Product Development; Decisions; Risk and Uncertainty; Risk Management; Management Analysis, Tools, and Techniques; Air Transportation Industry; Manufacturing Industry
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Garvin, David A. "Boeing 767: From Concept to Production (A)." Harvard Business School Case 688-040, April 1988. (Revised April 1991.)
  • August 1993
  • Case

You've Just Got to Fire Him (A)

A CEO has decided to fire his head of sales, but stumbles over the question of when and how? This case describes the background and the resolution that it had to be done in June of 1992 in a particular way. View Details
Keywords: Business or Company Management; Resignation and Termination
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Barnes, Louis B. "You've Just Got to Fire Him (A)." Harvard Business School Case 494-028, August 1993.
  • 29 Jan 2021
  • News

Half of New Orleans City Hall employees to work remote in move to Municipal Auditorium

  • 15 Mar 2021
  • Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

reality by recording and releasing her first single, March Eleven, on all music streaming platforms and she also launched the next phase of her career in banking. You may be surprised to see someone both... View Details
  • 08 Apr 2016
  • News

How to Spot a Monopolistic Search Engine

  • 19 Dec 2017
  • News

Washington Train Tragedy Turns Trump Agenda Back To Infrastructure

  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

job seeker might not get a top salary even with a high level of perceived power—but the end result would reflect concessions on both sides and a larger overall pie to be shared. One possible reason: Parties... View Details
Keywords: by Mallory Stark
  • March 1996 (Revised January 1997)
  • Case

America Online: Using Information Technology to Better Serve the Customer

By: James I. Cash Jr. and Judy E. Stahl
Mike Connors, president of AOL Technologies, examines several efforts to correct operational problems inhibiting the company's growth. What will need to be done to support growth and counter competition from Prodigy, Compuserv, and Internet-related services? View Details
Keywords: Customer Focus and Relationships; Management Analysis, Tools, and Techniques; Service Operations; Problems and Challenges; Competitive Strategy; Information Technology; Technology Industry
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Cash, James I., Jr., and Judy E. Stahl. "America Online: Using Information Technology to Better Serve the Customer." Harvard Business School Case 396-290, March 1996. (Revised January 1997.)
  • 09 Mar 2018
  • News

Cigna to Draw Antitrust Scrutiny Amid Wave of Health-Care Deals

  • 09 Jan 2019
  • News

The UK Needs a Bold Competitive Strategy to Survive Brexit

    The Critical Path to Corporate Renewal

    The Critical Path to Corporate Renewal is a practical and effective agenda for revitalizing the corporation. Through an in depth analysis of six companies that have undergone fundamental changes, the authors describe what works and what doesn't in corporate... View Details
    • 09 Jan 2019
    • Research & Ideas

    The UK Needs a Bold Strategy Around Competition to Survive Brexit

    given similarities in culture and language. “There need to be new reasons for companies to do business in the UK despite a far smaller home market,” says Porter. Academia a... View Details
    Keywords: by Michael Blanding
    • 2018
    • Book

    Driving Digital Strategy: A Guide to Reimagining Your Business

    By: Sunil Gupta
    Disruption and transformation get a lot of hype and for good reason. Digital technologies have disrupted entire industries and incumbents have often struggled in this new world. Typical approaches used by legacy players such as using technology to improve efficiency,... View Details
    Keywords: Marketing; Information Technology; Transformation; Strategy; Competitive Advantage; Value Creation; Customer Focus and Relationships; Organizational Structure; Digital Strategy
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    Gupta, Sunil. Driving Digital Strategy: A Guide to Reimagining Your Business. Boston: Harvard Business Review Press, 2018.
    • 17 Jan 2023
    • In Practice

    8 Trends to Watch in 2023

    As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
    Keywords: by Avery Forman
    • 05 Dec 2016
    • Blog Post

    5 Pieces of Advice for Applying to HBS

    There’s no doubt that applying to business school can be a stressful undertaking. Researching MBA programs, taking the GMAT, writing essays, chasing after recommenders (often while also trying View Details
    • 18 Oct 2018
    • Research & Ideas

    How to Use Free Shipping as a Competitive Weapon

    ablokhin Free shipping is an increasingly important tool in the online retailer's marketing arsenal, but few sellers understand the intricacies of the strategy and are leaving significant profits on the table, new research suggests. "Retailers need View Details
    Keywords: by Kristen Senz; Retail
    • Article

    How to Tackle Your Toughest Decisions

    By: Joseph L. Badaracco
    The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the best analysis they can, but they still don’t know what to do. Then judgment—a fusion of thinking, feelings, experience, imagination, and... View Details
    Keywords: Management; Judgments
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    Badaracco, Joseph L. "How to Tackle Your Toughest Decisions." Harvard Business Review 94, no. 9 (September 2016): 104–107.
    • 15 Jul 2020
    • Blog Post

    From Teacher to Student: The Important Ways HBS Professors Showed Me How to Lead

    Before coming to Harvard Business School, I spent four years working in the education sector, designing learning experiences that I hoped would be powerful and transformational for my students. It was... View Details
    • 21 Jul 2017
    • News

    Don't Try To Make Your City The Next Silicon Valley

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