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  • Web

FAQs - Christensen Center for Teaching & Learning

encourages and supports innovation within the participant-centered learning model. We believe that while our resources are developed with case method instructors in mind, skills that promote effective and rich classroom discussions can be... View Details
  • Research Summary

The Panama Canal

The Big Ditch is the first quantitative economic history of the Panama Canal and its effect on Panama, the United States, and the world economy.  It makes three general arguments.  First, that the Panama Canal was very important to... View Details

  • November 2003 (Revised May 2005)
  • Case

Beverly Stern: Retail Executive

By: H. Kent Bowen and Alison Berkley Wagonfeld
Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail... View Details
Keywords: Personal Development and Career; Experience and Expertise; Personal Characteristics; Jobs and Positions; Decisions; Retail Industry
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  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

independently from the way it chooses to compete in product markets. Some companies have gone further. Consider the case of GE Medical Systems (GEMS), the division that Jeffrey Immelt built up between 1997 and 2000 before he was tapped to... View Details
Keywords: by Pankaj Ghemawat
  • Web

Openings - Christensen Center for Teaching & Learning

heighten student engagement (see below) Heighten Engagement While preparing the case, it may be useful to develop one or more "hooks" to pique the curiosity of your students. It may be less important to “sell” a case about a well-known,... View Details
  • July 2019
  • Case

Bjarke Ingels Group

By: Boris Groysberg and Aldo Sesia
Danish-born Bjarke Ingels is regarded as a giant in the field of architecture. He started his firm—the Bjarke Ingels Group (BIG)—in 2005 in Copenhagen. Fourteen years later, the firm has additional offices in New York City, London, and Barcelona and employs over 500... View Details
Keywords: Buildings and Facilities; Design; Growth Management; Leadership; Organizational Culture; Talent and Talent Management; Urban Development; Organizational Change and Adaptation; Construction Industry; Service Industry; Real Estate Industry; Denmark; Spain; United Kingdom; United States; New York (city, NY)
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  • 01 Mar 2010
  • News

John Crowley’s Extraordinary Measures

two youngest children, who were born with a rare and often fatal neuromuscular disorder. Watching its production was, alternately, an unreal, thrilling, and deeply emotional experience for the Crowley family. Less than a year after... View Details
Keywords: Sarah Auerbach; Ambulatory Health Care Services; Health, Social Assistance; Motion Picture and Sound Recording Industries; Information
  • Web

National Markets - The Art of American Advertising

changed the American marketplace. Over 240,000 miles of track laid across the country from 1830 to 1910 required the quick and efficient production of railroad equipment and supplies. This thriving new... View Details
  • October 2014
  • Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer
For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details
Keywords: Diversity Management; Corporate Values; Competitiveness; Demographics; Change Management; Transformation; Diversity; Ethnicity; Gender; Literacy; Nationality; Race; Residency; Corporate Accountability; Corporate Social Responsibility and Impact; Organizational Culture; Economic Growth; Fairness; Moral Sensibility; Values and Beliefs; Immigration; Employee Relationship Management; Civil Society or Community; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Europe; Germany; Russia; Turkey
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  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

direct special attention to it." Similarly, Daguerre, who invented photography, made his breakthrough when he put an exposed plate into a cabinet in which a thermometer had earlier shattered; mercury vapors from the broken thermometer View Details
Keywords: by Sarah Jane Gilbert
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • Research Summary

Dissertation Summary

From a contractual viewpoint, the employment relations observed in the early 1960s in large unionized manufacturing firms in the U.S. and Japan represented two contrasting cases. Employment relations in the U.S. were based largely on explicit, elaborate, and... View Details
  • 2025
  • Book

After the Idea: What It Really Takes to Create and Scale a Startup

By: Julia Austin
A lot of entrepreneurs are great at the idea part but do not anticipate the details required to actually run and scale a new venture. Drawing on my experience at renowned startups like Akamai Technologies, VMware, and DigitalOcean and the hundreds of founders and... View Details
Keywords: Entrepreneurship; Business Startups; Business Plan; Growth and Development Strategy; Business or Company Management
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  • August 1995 (Revised August 1995)
  • Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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  • June 2005 (Revised October 2005)
  • Case

Coach Roy Williams: What Next? (A)

By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach.... View Details
Keywords: Decision Choices and Conditions; Resignation and Termination; Job Offer; Leading Change; Management Succession; Performance Improvement; Personal Development and Career; Sports; Kansas; North Carolina
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  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

Are brand management issues faced by a powerful for-profit company such as Toyota the same as those navigated by an international non-government organization (NGO) such as the Red Cross? Yes and no. In their new book, The View Details
Keywords: by Manda Salls
  • 2015
  • Book

The Impact of Globalization on Argentina and Chile: Business Enterprises and Entrepreneurship

By: Geoffrey Jones and Andrea Lluch
This book compares the effects of globalization on two Latin American countries, Argentina and Chile, over time. The chapters examine the impact of multinationals, the growth of business groups, and the conflicted relations between business and government. The book... View Details
Keywords: Entrepreneurs; Business Groups; Entrepreneurship; Business History; Globalization; Growth and Development; Agriculture and Agribusiness Industry; Banking Industry; Food and Beverage Industry; Chemical Industry; Energy Industry; Mining Industry; Latin America; Argentina; Chile
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  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

all the tricks on the table, the situation is a lot of more balanced than people tend to believe, at least in the developed countries." Commented a third, "It looks like the company will need to View Details
Keywords: by Martha Lagace; Manufacturing
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Publication:American Economic Review (forthcoming) Abstract The controversy over whether and how much to charge for health products in the View Details
Keywords: Martha Lagace
  • Web

Our Mission & Team | Institute for Business in Global Society

on several business and human rights issues over his career. He led Open For Business, where he worked with business leaders and activists to collectively advocate for LGBT+ equality in challenging regions. He has also worked on View Details