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  • Research Summary

Improvisation

My research focuses on how teams and individuals improvise. Since my days as a jazz trumpet player, I have been fascinated by how groups and individuals perform novel actions in real time. My research investigates these improvisational processes in three... View Details
  • 16 Sep 2024
  • Video

Statement of Purpose

  • 16 Aug 2016
  • First Look

August 16, 2016

diversity-performance relationship in teams, while research on knowledge and practice explores the situated activities and logics of diverse experts in great depth. Both... View Details
Keywords: Sean Silverthorne

    Christina R. Wing

    Christina Wing is a Senior Lecturer in the Technology and Operations Management Unit at the Harvard Business School. Her research focuses primarily on topics surrounding families in business, and the course she created, titled Demystifying the Family... View Details

    • August 2011 (Revised November 2017)
    • Case

    Adaptive Engineering, LLC

    By: Richard S. Ruback and Royce Yudkoff
    The owner and CEO of Adaptive Engineering was facing an important decision: should he focus on rebuilding its core professional services business which had generated significant revenue and cash flow over the past several years, or should he focus on developing and... View Details
    Keywords: Leadership; Growth and Development Strategy; Decision Making; Service Industry; Technology Industry
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    • April 2021
    • Case

    Glass-Shattering Leaders: Jack Rivkin

    By: Boris Groysberg and Colleen Ammerman
    Jack Rivkin’s innovative approach to hiring, developing, and retaining employees created opportunities for female analysts to thrive at the equity research department he led, and also made the entire department more effective. Rivkin fostered a culture of gender... View Details
    Keywords: Gender Inclusivity; Leadership; Organizational Culture; Gender; Talent and Talent Management
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    • December 2018
    • Case

    Formula E Championship Racing (A)

    By: Robert F. Higgins and James Weber
    Formula E founder and CEO Alejandro Agag obtained the rights to develop a new electric car racing series from the Fédération Internationale de l'Automobile (FIA). Agag needed to develop the series from scratch—developing a race car and finding teams willing to race,... View Details
    Keywords: Electric Car Racing; Entrepreneurship; Global Range; Strategy
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    • 2021
    • Chapter

    Digital Infrastructure

    By: Shane Greenstein
    What determines the supply of innovative digital infrastructure and how does variance in supply shape the performance of digital services? The essay reviews research into the economic impact of deployment, innovation, and adoption of digital infrastructure. It... View Details
    Keywords: Information Technology; Infrastructure; Economics; Policy; Research; Analysis; United States
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    • 13 Jan 2014
    • Research & Ideas

    How Government Can Restore the Faith of Citizens

    research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted... View Details
    Keywords: by Michael Blanding
    • October 2005 (Revised August 2006)
    • Case

    Haier: Taking a Chinese Company Global

    By: Krishna G. Palepu, Tarun Khanna and Ingrid Vargas
    In 2005, Haier, China's leading appliance manufacturer, had over $12 billion in worldwide sales and was the third-ranked global appliance brand behind Whirlpool and GE. Describes Haier's rise from a defunct refrigerator factory in China's Qingdao province to an... View Details
    Keywords: Global Strategy; Brands and Branding; Manufacturing Industry; Consumer Products Industry; China
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    • Research Summary

    Overview

    By: Jeffrey F. Rayport
    Rayport focuses his teaching and research on launching and scaling technology ventures, with emphasis on digital media, e-commerce, and multi-channel retail. View Details
    • February 2015 (Revised September 2016)
    • Teaching Note

    Making stickK Stick: The Business of Behavioral Economics

    By: Leslie K. John and Michael Norton
    Email mking@hbs.edu for a courtesy copy.

    This Teaching Note explains the theory of the case and teaching plan for the case: Making sticK Stick: The Business of Behavioral Economics (514019). The case focuses on a... View Details
    Keywords: Behavioral Economics; Behavior Change; B2B Vs. B2C; Human Resource Management; Marketing Of Innovations; Health ＆ Wellness; Weight Loss; Charitable Giving; Marketing; Consumer Behavior; Entrepreneurship; Internet and the Web; Health; Business Model; Sales; Human Resources; Health Industry; United States
    Related
    • 24 Sep 2020
    • News

    Financial Meltdowns Are More Predictable Than We Thought

    • April 2021 (Revised May 2021)
    • Case

    Kitopi: The Brave New World of Cloud Kitchens

    By: Antonio Moreno and Gamze Yucaoglu
    The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in... View Details
    Keywords: Cloud Kitchens; Food; Operations; Growth and Development Strategy; Decision Choices and Conditions; Food and Beverage Industry; Middle East; North Africa
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    • 20 Jul 2020
    • Blog Post

    Minorities Who 'Whiten' Job Resumes Get More Interviews

    Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are... View Details
    Keywords: All Industries
    • 05 Sep 2023
    • Book

    Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

    In the 1990s, after drugmaker Eli Lilly spent more than a decade and millions of dollars developing the new drug Alimta to treat lung cancer, the medication came up short in effectively treating cancer in... View Details
    Keywords: by Michael Blanding
    • October 1990 (Revised August 2009)
    • Case

    Cambridge Software Corporation

    Cambridge Software Corp. must decide whether or not to offer multiple versions of a new software product. The firm has identified five market segments for the software and is deciding which, if any, of three product versions (a high end "industrial" version, a... View Details
    Keywords: Software; Decision Making; Product Marketing; Information Technology Industry
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      Deborah M. Winshel

      Deborah Winshel is a member of the Faculty of the Harvard Business School where she teaches Leadership and Corporate Accountability to first year MBAs and executives.

      Most recently, Deborah was a Managing Director and Global Head of Social Impact at... View Details

      • December 2004 (Revised February 2005)
      • Case

      Exporting Spanish Olive Oil to the U.S. Market

      By: Ray A. Goldberg, Hal Hogan and Miguel Angel Llano Irusta
      Spain is the largest olive oil producer, yet it sells much of its product to Italy, where it is repackaged as Italian olive oil. The decision maker in the case wants to develop Spain as the olive oil leader not just in production but in quality and value added. He... View Details
      Keywords: Plant-Based Agribusiness; Trade; Goods and Commodities; Demand and Consumers; Supply and Industry; Brands and Branding; Decisions; Customization and Personalization; Product Design; Product Development; Marketing Strategy; Product Marketing; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Spain; United States; Italy
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      • Web

      Admissions Process

      Researching Our Program Offerings Offered in both virtual and in-person formats, our executive development programs enable you to deepen your knowledge, broaden your skill set,... View Details