tactics - Publications - Faculty & Research

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

the media if the board didn't intervene. While it was clear who we could turn to for legal advice, and we had our own business sense to apply to the strategic and tactical implications of the situation, we also had to address matters that... View Details

Keywords: by Sarah Jane Gilbert; Education

17 Oct 2006
First Look

First Look: October 17, 2006

Activism in Sovereign Debt: "Vulture" Tactics or Market Backbone Harvard Business School Case 706-057 The role of distressed debt funds, also known as "vulture funds," in sovereign debt restructuring was a hotly... View Details

Keywords: Sean Silverthorne

02 Aug 2018
News

Can Marketing Help Halt the Heroin Epidemic?

executive wanted to take on the opioid crisis. READ MORE Julia Hanna: Jim, your organization, the Georgia Prevention Project, the name of it says it all. Getting people who are addicted to drugs to stop taking them is really difficult. And using scare View Details

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

organizational mechanisms can help: guardrails that protect the weaker of the two goals, dynamic decision-making that treats high-level goals as sacrosanct but tactical decisions as provisional, and leaders dedicated to “both/and”... View Details

Keywords: Dina Gerdeman

20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

[Harpo Productions] has a sense of that.—Nancy Koehn "For example, no one starts a meeting at Harpo without stating, 'Here is my intention.' It operates this way at high levels in the company as well as on day-to-day tactical... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

01 Dec 2017
News

Alumni and Faculty Books for December 2017

We studied his writings and those of many others who have analyzed these episodes. This has provided this book with valuable answers to several questions: How did he do these deals? What strategies and tactics worked and what failed? Why... View Details

March 2023 (Revised June 2023)
Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details

Citation

Purchase

06 Sep 2016
First Look

September 6, 2016

negotiator who wants to be fair from the start ensure that his or her counterpart will be reasonable as well? The authors propose the final-offer arbitration challenge, which leverages an approach first applied in labor negotiations in the 1960s. You can employ this... View Details

Keywords: Carmen Nobel

01 Sep 2014
News

Afghanistan’s Hope and Light

a direct approach—promising indirect benefits—was the alternative tactic for making progress. We are here to invest in your country, Khoja or another Roshan representative would explain. You may not benefit from Roshan personally today,... View Details

Keywords: Julia Hanna

28 Oct 2008
First Look

First Look: October 28, 2008

inspiring questions. They also need to help their organizations incorporate diverse perspectives, which spur creative insights, and facilitate creative collaboration by, for instance, harnessing new technologies. The participants shared View Details

Keywords: Martha Lagace

15 Dec 2024
News

Alumni and Faculty Books

competition with upstarts like Southwest Airlines and the clashes with unions that led Fortune to name him one of “America’s toughest bosses,” along with accolades from his employees. Along the way, Lorenzo highlights the strategies and View Details

Keywords: Publishing Industries (except Internet); Information

20 Dec 2022
News

Singing to the Corn

and broader interpretations of business's role in society surfaces throughout Keen's story. He wrote his HBS application essay about wanting to learn the tactics of corporate business for the good of tribal peoples—to be a sheep in wolf's... View Details

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

in talent clusters—a tactic Vodafone uses effectively. These three options aren’t mutually exclusive. Given the need to stay in touch with multiple clusters, companies may want to try them all. Each one involves substantial risks that... View Details

Keywords: Dina Gerdeman

17 Dec 2017
News

How Music Forged a Fighter for Free Expression

White: Give me a sense of what it looks like from your end. How do you find out about these artists? What kind of time, money, tactics does it take to protect their artistic expression? Heaney: From our end, we are doing a lot of... View Details

22 Apr 2008
First Look

First Look: April 22, 2008

cross-cultural frictions, and poses tactical challenges. The (B) case describes the strategies, tactics, and results of these negotiations. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908046 ... View Details

Keywords: Martha Lagace

01 Feb 1998
News

Women at the Top

goals in guiding our specific tactics and approaches." Bourneuf says she not only found the classroom learning valuable but was also struck by the powerful networks that were created among the participants. "I was inspired by the stories... View Details

Keywords: Marguerite Rigoglioso and Susan Young

01 Jun 2018
News

The Long Run

money trying to save one of their kids on meth. I knew it was a bad epidemic, but I couldn’t believe it was going to be that bad in my little hometown, this agrarian utopia. Seeing it begin to dissolve in an ugly way was very troubling.” Medication-assisted treatment—a... View Details

Keywords: Julia Hanna; photographed by Melissa Golden

01 Apr 1996
News

Stewards of the Seventh Generation

resources are limited, and there are more than enough attractive ways to use them - whether for tactical investment in product quality or strategic investments in new market development." A Global Issue Fri nevertheless believes that if... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

01 Oct 1996
News

Leading In a New Era

tactical decisions historically have been made by one person — the CEO. But as the business environment has become more global, complex, and dependent upon vast amounts of information, the days of the "solo" CEO seem numbered. Indeed,... View Details

Keywords: Nancy O. Perry

Web

Print View - Course Catalog

initiative, I am deeply involved in a multi-year project to systematically distill the strategies and tactics of this distinguished group (along with several other remarkable negotiators). The emerging findings of this ongoing project... View Details

Publications