Publications

29 Sep 2022
News

SAP’s Tony Pante Asks These Four Questions to Connect with His Team

30 Oct 2020
News

Tough Macho Leadership Is Over. Here’s What’s Taking Its Place.

01 Jun 2020
News

Unleashed

create and manage culture.” We have a hard time disagreeing with this statement, except maybe quibbling with the “only” part.... We’d argue that culture is in the running for most important because—among other things—it stays behind long... View Details

Keywords: Jen McFarland Flint

01 Oct 2001
News

Jeffery E. Sagansky: That's Entertainment

Division. "My job," Sagansky explains, "has always been to manage the entire creative process so that the exciting initial concept is still compelling at the end of production." Today, as the competition turns increasingly to reality... View Details

Keywords: James E. Aisner; Arts, Entertainment

Profile

Nassima Belkadi

the mountains with my friends, trying to win an endless race until one of us fell and started crying. Who is one person from your life that you admire the most today? A previous manager from McKinsey. I admire her leadership View Details

September 2002
Background Note

Presence of Mind

By: Michael A. Wheeler

This case is reflection on the importance of acquiring presence of mind in negotiations. Using a variety of metaphors, the case explores different ways for negotiators to achieve this selfawareness. Athletes experience the phenomenon of "being in the zone," artists and... View Details

Keywords: Management Skills; Negotiation Tactics; Negotiation Style; Interpersonal Communication; Decision Making

09 Mar 2010
News

Teaching the Teachers

Keywords: Management; Management; Management

August 1993
Case

Ford: Petersen's Turnaround

By: Nitin Nohria and Sandy Green

Discusses the changes that Donald Petersen made to turnaround Ford during his tenure, first as president then as CEO. Describes his major initiatives, including the new emphasis on quality. View Details

Keywords: Change Management; Transformation; Organizational Change and Adaptation; Leadership Style; Management Teams; Auto Industry; Manufacturing Industry

Find at Harvard

04 Apr 2022
News

Strengthening City Hall’s Foundations

In an opinion piece published by the Jerusalem Post on April 4, 2022, Michael Bloomberg (MBA 1966) announced a new management training program to support mayors in Israel. The Bloomberg-Sagol Center for City Leadership, created in... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

01 Mar 2017
News

What’s New in Educational Innovation? A Few Highlights

provides a thorough understanding of the principles of finance — a toolkit for making smart financial decisions. Negotiation Mastery Participants are introduced to analytical tools and interpersonal techniques for dealing effectively with different bargaining View Details

April 2004 (Revised May 2005)
Case

ING DIRECT

By: James L. Heskett

The CEO of ING Direct (U.S.) has to decide: (1) whether and how to coordinate his organization's branding effort with its parent, ING Group, and (2) how fast to grow the business. Includes color exhibits. View Details

Keywords: Decision Choices and Conditions; Entrepreneurship; Leadership Style; Growth Management; Brands and Branding; Planning; Problems and Challenges; Financial Services Industry; United States

January 2008 (Revised May 2014)
Case

Kazuo Inamori, a Japanese Entrepreneur

By: Anthony J. Mayo, Masako Egawa and Mayuka Yamazaki

The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century. View Details

Keywords: Entrepreneurship; Business History; Leading Change; Management Style; Personal Development and Career; Telecommunications Industry; Japan

July 2000
Case

Dawn Riley at America True (B)

By: Linda A. Hill and Kristin Doughty

Supplements the (A) case. View Details

Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco

Profile

Tyler Todd

Why was earning your MBA at HBS important to you? I love my engineering background, but my long-term goals of senior management and running my own company necessitated that I learn how to make sound business decisions. While you can learn... View Details

Keywords: Venture Capital / Private Equity; Financial Services; Energy / Extractive Minerals; Manufacturing

06 Dec 2021
News

Turning Point: Makeover

After HBS, I went to Starbucks where I loved the company and it showed. My work was featured in the press and Howard Schultz had me present to his board. Yet my male manager gave me a “meets expectations” review for weakness in... View Details

Keywords: entrepreneurship; leadership; purpose; Asian American; beauty industry; Miscellaneous Manufacturing; Manufacturing

01 Jun 1998
News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

leadership position in the Northeast through the strategic use of new technology, marketing savvy, and a management style that encouraged staff to invest themselves in their work. In 1996, BayBanks merged... View Details

Keywords: Eileen K. McCluskey

April 2024
Teaching Note

Ferrari: Shifting to Carbon Neutrality

By: Raffaella Sadun

Teaching Note for HBS Case No. 723-446. A sports car manufacturer commits to carbon neutrality and to electrifying a large part of its car fleet. View Details

Keywords: Strategic Planning; Corporate Social Responsibility and Impact; Leadership Style; Environmental Sustainability; Auto Industry; Italy

November 1992
Case

PPG: Developing a Self-Directed Work Force (A)

By: David A. Garvin and Norman Klein

PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation,... View Details

Keywords: Employees; Employee Relationship Management; Organizational Culture; Managerial Roles; Management Style