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  • All HBS Web  (958)
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  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

Naik’s images with household income levels for some 2,400 blocks, provided by the city online. “The incomes act as labels for the images, and then the machine learns the association between how the features... View Details
Keywords: by Michael Blanding; Consumer Products
  • September 2023 (Revised December 2023)
  • Case

TetraScience: Noise and Signal

By: Thomas R. Eisenmann and Tom Quinn
In 2019, TetraScience CEO “Spin” Wang needed advice. Five years earlier, he had cofounded a startup that saw early success with a hardware product designed to help laboratory scientists in the biotechnology and pharmaceutical spaces more easily collect data from... View Details
Keywords: Entrepreneurship; Business Growth and Maturation; Business Organization; Restructuring; Forecasting and Prediction; Digital Platforms; Analytics and Data Science; AI and Machine Learning; Organizational Structure; Network Effects; Competitive Strategy; Biotechnology Industry; Pharmaceutical Industry; United States; Boston
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Eisenmann, Thomas R., and Tom Quinn. "TetraScience: Noise and Signal." Harvard Business School Case 824-024, September 2023. (Revised December 2023.)
  • 04 Apr 2022
  • Research & Ideas

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

software patents. These classified patents were then used to train a machine learning algorithm to identify among millions of patents those that were software related. Once software and non-software patents... View Details
Keywords: by Rachel Layne
  • 03 Jun 2022
  • Blog Post

HiHome Sweet HiHome

systems to evaluate which options met more of their needs. “We learned that buyers spend 124 hours on average online searching for homes,” Shu said. “There are a lot of data sets that you have to pull in, so for a buyer to do this... View Details
  • 01 Sep 2020
  • News

Turning Point: Change, Stat

school started with the professor advising, “Don’t be that doctor that tries new things out. Let it be on the market for at least five years before you start prescribing it.” COVID broke through all of that. We sent over 2,000 low-oxygen patients home with a $20 pulse... View Details
Keywords: COVID-19; healthcare; medicine; innovation; interpersonal communication; Ambulatory Health Care Services; Health, Social Assistance
  • Profile

Omowale Casselle

of incoming samples from our brand partners (P&G, Unilever, Elizabeth Arden), that our field team keeps our machines running and fully stocked with sample inventory, and that we are able to successfully launch and sustain each new... View Details
Keywords: Technology; Consumer Products
  • 28 Feb 2014
  • News

The First Five Years: Omowale Casselle (MBA 2009)

of incoming samples from our brand partners (P&G, Unilever, Elizabeth Arden), that our field team keeps our machines running and fully stocked with sample inventory, and that we are able to successfully launch and sustain each new market... View Details
Keywords: General Merchandise Stores; Retail Trade
  • 10 Oct 2024
  • Blog Post

High-Tech Greenhouse Innovations in The Netherlands

technologies for greenhouse production through its incubator, Division Q. In these Dutch greenhouses, technology rules the roost—from cultivar selection to pest control and automation. We learned that these greenhouses record large... View Details
  • Web

Research Links - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • Web

Dean Srikant Datar’s 2025 Commencement Remarks | About

of what most acknowledge will be no less significant than the industrial revolution: a time when AI and machine learning will transform every aspect of our lives, from learning... View Details
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

challenging areas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55885 Learning or Playing? The Effect of Gamified Training on Performance By: Buell, Ryan W., Wei Cai, and Tatiana Sandino Abstract—Gamified... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2020
  • News

The Fine Print: Alumni Recommend Their Best Reads

Memoir, by Anna Wiener The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company, by Robert Iger —Kurt Daniel (MBA 2000) Silence and Beauty: Hidden Faith Born of Suffering, by Makoto Fujimura A reflection on... View Details
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

propose a class of dynamic pricing algorithms that builds upon the simple yet powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation... View Details
Keywords: Sean Silverthorne
  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

if we had been more alert. Fortunately, the benefits gained from confronting the problem will outweigh the pain. What benefits do you foresee? We're learning lessons that will change future behavior. Some of us are finally understanding... View Details
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

early-stage venture capital firm Glasswing Ventures, Seseri is more focused on today’s “narrow” artificial intelligence: technology capable of mimicking human thought processes and learning when applied to a specific task. “If you go... View Details
Keywords: April White
  • Web

Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

asynchronous communication. The loss of real-time chatter didn’t impact the daily schedules of machine operators and other workers handling noncollaborative tasks. They used email and other asynchronous tools to keep the lines of... View Details
Keywords: by Michael Blanding
  • Web

The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report

of job displacement and the fairness of the systems themselves. As IBM’s work shows, machine learning models can inherit and amplify human bias if the training data lacks representation or context. This can... View Details
  • 12 Oct 2017
  • Blog Post

Why I Spent this Summer Coding

to be playing catch-up a few years down the line. I don’t want to only understand ongoing technical breakthroughs - I want to actively engage in them. For example, though my neuroscience background allowed me to comprehend machine View Details
  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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Paine, Lynn S., Suraj Srinivasan, and Will Hurwitz. "Governing OpenAI (A)." Harvard Business School Case 324-103, March 2024. (Revised May 2025.)
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