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Show Results For
- All HBS Web
(6,408)
- People (36)
- News (2,477)
- Research (2,871)
- Events (17)
- Multimedia (63)
- Faculty Publications (1,293)
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
with ASD have average or above average intelligence, yet 85 percent are unemployed. “Their intellectual horsepower is quite high,” Harvard Business School’s Gary P. Pisano says of the ASD population. “They do View Details
- 19 Nov 2010
- Research & Ideas
The Landscape of Integrated Reporting: An E-Book
accountable to and measuring our progress on a wide variety of things that matter most to people. My understanding of the present state of... View Details
- August 2015 (Revised June 2021)
- Case
Amazon.com, 2021
By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle
Wells, John R., Benjamin Weinstock, Gabriel Ellsworth, and Galen Danskin. "Amazon.com, 2021." Harvard Business School Case 716-402, August 2015. (Revised June 2021.)
- 01 Jun 2006
- News
Profiles from the Class of 2006
receive double bilateral cochlear implants,” Sommer says. “Now I can hear a golf ball hitting the bottom of the cup or the sound of rain on the window, all the little things... View Details
- 10 Apr 2008
- News
The Sum of Our Own Greatness
Group: Tom Ryder, David Habeeb, and Ruth Page. Inspiration for the title came from a Theodore Roosevelt quote: “We cannot do great deeds as a nation unless we are willing to do the small things that make up the sum View Details
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
discussion arose as to just what quality of labor is and how it can be measured and developed on the national level. To Nari Kannan, "Quality of labor is such a broad term. It all depends upon 'labor... View Details
Keywords: by by Jim Heskett
- 02 Oct 2000
- Research & Ideas
Networked Incubators: Hothouses of the New Economy
the Internet economy. It shares certain features with other incubators—mainly, it fosters a spirit of entrepreneurship and offers economies of scale. But its key distinguishing... View Details
- 01 Jun 2018
- News
The Evolution of Modern Pricing Models
models—we need to go back to when consumers started paying attention to pricing online. The internet becomes widespread starting in 1994, and suddenly you can know the price of something with very minimal... View Details
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
breadth has grave, powerful implications. My overall sense is that the New York Times and other newspapers have made available all kinds of information in the wake of this last astounding year. It's not that... View Details
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
19th or 20th? How international can a global media company be? What are the boundaries? What are the political implications of global media and how will media play a political role? The Reuters View Reuters CEO Job said the View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
own future and control what its destiny is. We say that our mission is to help build a better Internet, and people sometimes sort of smile, but if you talk to the people at Cloudflare they go, No no we’re serious. We think that the View Details
- 08 Jan 2013
- Working Paper Summaries
Leading Amidst Competing Technical and Institutional Demands: Revisiting Selznick’s Conception of Leadership
Keywords: by Marya L. Besharov & Rakesh Khurana
- 01 Mar 2012
- News
Learning to Speak the Language of Business
Mikitani Main article: Where Innovation Rules Case study: Englishnization at Rakuten From Pinterest to Kobo, how Japan's Rakuten is building a global internet giant (Wired.co.uk) You might call Hiroshi Mikitani (MBA 1993) the Jeff Bezos... View Details
- 01 Jun 2004
- News
Cyberposium: Pros and Cons of Outsourcing
point of view, it will create a new paradigm,” said Gupta. Radio frequency ID tags, Voice over Internet Protocol (VoIP), and online gaming were among the other topics covered. The conference, which drew over... View Details
- March 2022
- Article
Learning to Rank an Assortment of Products
By: Kris Ferreira, Sunanda Parthasarathy and Shreyas Sekar
We consider the product ranking challenge that online retailers face when their customers typically behave as “window shoppers”: they form an impression of the assortment after browsing products ranked in the initial positions and then decide whether to continue... View Details
Keywords: Online Learning; Product Ranking; Assortment Optimization; Learning; Internet and the Web; Product Marketing; Consumer Behavior; E-commerce
Ferreira, Kris, Sunanda Parthasarathy, and Shreyas Sekar. "Learning to Rank an Assortment of Products." Management Science 68, no. 3 (March 2022): 1828–1848.
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
To ease congested lines at airports, for example, TSA workers answer questions online about items that can or can’t be carried aboard planes—a bit of helpful pre-planning communication many flyers appreciate. When companies do screw up,... View Details
- March–April 2017
- Article
What's the Value of a Like?: Social Media Endorsements Don't Work the Way You Might Think
By: Leslie John, Daniel Mochon, Oliver Emrich and Janet Schwartz
Brands spend billions of dollars a year on lavish efforts to establish and maintain a social media presence. But do those campaigns actually increase revenue? New research provides an answer to this question, which has vexed marketers ever since social media burst upon... View Details
Keywords: Social and Collaborative Networks; Consumer Behavior; Marketing Strategy; Digital Marketing; Social Media
John, Leslie, Daniel Mochon, Oliver Emrich, and Janet Schwartz. "What's the Value of a Like? Social Media Endorsements Don't Work the Way You Might Think." Harvard Business Review 95, no. 2 (March–April 2017): 108–115.
- 01 Jun 2023
- News
Turning Point: Sum of the Parts
Gregory K. Tanaka (MBA 1974) (Illustration by Gisela Goppel) Gregory K. Tanaka (MBA 1974) (Illustration by Gisela Goppel) In a kind of twisted and sometimes painful way, I learned from a Japanese norm how to achieve great View Details
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
first thing you need to know is that competitive video gaming has been around a lot longer than you think. On November 10, 1980, five teenage boys faced off at the Warner Communications headquarters in Rockefeller Center in the middle... View Details