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  • 09 Nov 2023
  • News

From the Brink

Washington, DC. At the time, GOP fiscal hawks controlled the House and the Senate while the Democrats and President Barack Obama held the White House and the executive branch. Negotiations with the... View Details
Keywords: Ralph Ranalli
  • February 2008 (Revised May 2008)
  • Supplement

Lincoln Financial Group (C)

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Focus and Relationships; Financial Services Industry
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Godes, David B., and David Lane. "Lincoln Financial Group (C)." Harvard Business School Supplement 508-030, February 2008. (Revised May 2008.)
  • Web

Policies, Rules & Guidelines | About

for students to bring an attitude of openness and experimentation to their learning, and because our pedagogy often requires students to speak in class and take positions on topics not of their choosing, we are providing additional clarity on non-attribution, modeled... View Details
  • Research Summary

Customer-Centricity as a Vehicle for Organic Growth

By: Ranjay Gulati
This body of work examines the mechanics of how firms grow profitably in commoditizing markets. Underlying the "customer-centricity" that many firms embrace today is a factor that will determine their success with this effort: enabling collaboration across... View Details
  • Web

HBS - The year in Review

Draper Richards Kaplan Foundation Ed Cordell, The Juilliard School Afroza Damji, MassChallenge Kyler Evitt, Year Up Liza Gaylord, Boston Ballet Nina Harstad, Equal Justice Initiative Vi Mai, MBTA Alejandro Molina, White House National... View Details
  • 05 Jul 2023
  • News

GCC Alumni Celebrate Grand Opening of New Club Center

Lootah says The House will be more than a place to meet; it will be a think tank fostering the exchange of cutting-edge ideas that will positively impact the region. "The House will further enhance the HBS... View Details
Keywords: Margie Kelley
  • Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz
A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details
Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States
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Marquis, Christopher, Doug Guthrie, and Juan Almandoz. "State Activism and the Hidden Incentives Behind Bank Acquisitions." Social Science Research 41, no. 1 (January 2012): 130–145.
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

Ole Kirk Kristiansen eventually shifted the business from making houses and furniture to crafting wooden toys. He based the name of his new venture on the Danish words for "play well" (and, as it turned out, the Latin words for... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • Web

Social Impact Collaboratory

Chicago . Together, we are building the Impact Finance Database (IFD), the world’s most comprehensive database on impact investing. Begun in 2014 at the Wharton School, the IFD now houses data on nearly 300 of the world’s impact investing... View Details
  • 16 Apr 2009
  • Working Paper Summaries

Gray Markets and Multinational Transfer Pricing

Keywords: by Romana L. Autrey & Francesco Bova
  • 2020
  • Working Paper

Bankruptcy and the COVID-19 Crisis

By: Jialan Wang, Jeyul Yang, Benjamin Iverson and Raymond Kluender
We examine the impact of the COVID-19 economic crisis on business and consumer bankruptcies in the United States using real-time data on the universe of filings. Historically, bankruptcies have closely tracked the business cycle and contemporaneous unemployment rates.... View Details
Keywords: Bankruptcy; Financial Distress; COVID-19; Insolvency and Bankruptcy; Financial Crisis; Health Pandemics; United States
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Wang, Jialan, Jeyul Yang, Benjamin Iverson, and Raymond Kluender. "Bankruptcy and the COVID-19 Crisis." Harvard Business School Working Paper, No. 21-041, September 2020.
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

offered $10,000 bonuses to employees who moved closer to the company’s main campus in Menlo Park, California. Google went even further in 2017, providing affordable, modular housing for hundreds of workers in Silicon Valley. The research... View Details
Keywords: by Lane Lambert
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The... View Details
Keywords: by Dina Gerdeman
  • Web

Resources - Christensen Center for Teaching & Learning

University of Virginia (Darden) Center for Teaching and Learning University of Washington Alfred West Jr. Learning Lab Wharton SLATE Harvard Kennedy School of Government Additional Case Resources Case Place Aspen Institute The Case Center Harvard Business School... View Details
  • Portrait Project

Selamile Dlamini

Over my lifetime, I have found and lost my voice, many times. In fifth grade, my teacher asked me to change my creative writing submissions. I stopped writing stories about tradition and religion and began to write stories about characters that have English names, live... View Details
  • Web

Topics - HBS Working Knowledge

Horizontal Integration (1) Housing (4) Human Capital (27) Human Needs (14) Human Resources (292) Identity (6) Immigration (37) Income (7) Independent Innovation and Invention (5) Industry Clusters (8) Industry Growth (3) Inflation and... View Details
  • 25 Jan 2016
  • Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

says. “It’s very easy to avoid being round.” That said, he warns that a bid too precise may make the bidder look suspicious, or even ridiculous, to the recipient. Bidding $1.03 million for a house is one thing. Bidding $1,033,235.83 is... View Details
Keywords: by Carmen Nobel
  • 2019
  • Article

The Social Desirability of Offshoring: A Swiss Consensus (1945–1975)

By: Sabine Pitteloud
This article focuses on the evolution of the rhetoric and practice of corporate offshoring in Switzerland from the post-war economic boom to the industrial crisis in the mid-seventies. The virtue of a historical perspective on the issue of offshoring is to show how... View Details
Keywords: Multinationals; Offshoring And Outsourcing; Relocation; Labor Relations; Multinational Firms and Management; Labor and Management Relations; Job Cuts and Outsourcing; Switzerland
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Pitteloud, Sabine. "The Social Desirability of Offshoring: A Swiss Consensus (1945–1975)." Zeitschrift für Unternehmensgeschichte 64, no. 2 (2019).
  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
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Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
  • February 2008 (Revised February 2008)
  • Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
Citation
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Godes, David B., and David Lane. "Lincoln Financial Group (B): Making LFD a Reality." Harvard Business School Supplement 508-029, February 2008. (Revised February 2008.)
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