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  • October 1995 (Revised June 1996)
  • Case

Li & Fung (Trading) Ltd.

Li & Fung, one of the largest export trading companies in Asia, works primarily as an agent to connect U.S. and European manufacturers and retailers of nondurable, mass-market consumer goods with suppliers located all over East Asia who manufacture products according... View Details
Keywords: Networks; Marketplace Matching; Supply Chain Management; Trade; Manufacturing Industry; Retail Industry; Asia; United States; Europe
Related
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Giving Back: Consumers Care More About How Companies Donate Than How Much A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters Feedback or ideas to share?... View Details
Keywords: by Scott Van Voorhis
  • 05 Jul 2021
  • What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and... View Details
Keywords: by James Heskett
  • 07 Sep 2010
  • Research & Ideas

Mindful Leadership: When East Meets West

the Authentic Leadership Development (ALD) course at Harvard Business School, which will soon to be offered to leaders as part of the School's Executive Education offerings. Q: If HBS Working Knowledge... View Details
Keywords: by Sean Silverthorne
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

funding. The natural experiment created by this tax reform shows that, contrary to popular belief, a certain efficiency exists in the market when it comes to which businesses get off the ground and which don't." Examining Government... View Details
Keywords: by Julia Hanna
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

worked out. It may have contributed to the thinking behind the “dot-com bubble,” which was characterized by a wave of IPOs for organizations built around the information economy, ballooning stock options,... View Details
Keywords: by James Heskett
  • 01 Oct 2001
  • Research & Ideas

Five Questions for James Austin

In an email interview, Harvard Business School professor James Austin spoke with HBS Working Knowledge managing editor Carla Tishler about his View Details
Keywords: by Carla Tishler
  • April 1993 (Revised October 1996)
  • Case

ABB Deutschland (C)

By: Hugo Uyterhoeven
Addresses the results and the lessons from the German restructuring effort by focusing in detail on the relationship with the works council and the actions taken for power plants and power transformers, and the sales organization. Closes with a "second wave" of cost... View Details
Keywords: Restructuring; Trade; Cost Management; Leadership Style; Management Skills; Time Management; Relationships; Salesforce Management
Related
  • 06 Apr 2009
  • Research & Ideas

Cheers to the American Consumer

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. A recent Economist magazine includes a... View Details
Keywords: by John Quelch

    John P. Kotter

    John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

    • Research Summary

    Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

    Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
    Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
    • 06 Mar 2020
    • Book

    A Great Teacher's Lessons for Leading

    people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire View Details
    Keywords: by Martha Lagace; Education
    • Research Summary

    Vicarious Learning in Organizations

    To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

    Keywords: Learning And Development; Learning; Health Industry
    • 20 Dec 2010
    • Research & Ideas

    Panama Canal: Troubled History, Astounding Turnaround

    operations. The Japanese did not attack the canal, of course, but the knowledge that the Soviet Union could knock the Panama Canal out of operation whenever it wanted meant that the United States needed to maintain a massive two-ocean... View Details
    Keywords: by Sarah Jane Gilbert; Transportation
    • 01 Nov 1999
    • Lessons from the Classroom

    What’s Next & So What? Leading in the 21st Century

    and I had collaborated "telepathically" for years. I'd always liked John's perspective on leadership, and I think he more or less appreciated what I was doing, so our working together to develop this course was a natural... View Details
    Keywords: by Staff
    • 11 Apr 2022
    • Research & Ideas

    A World of Difference: What Keeps Companies from Becoming More Inclusive

    it’s just a virtuous cycle. We’ve never seen an organization that didn’t attract more and more diversity when people there behaved inclusively. Gino: I agree, and there is research that backs you up. This article originally appeared in the HBS Alumni Bulletin.... View Details
    Keywords: by Jen McFarland Flint
    • 22 Nov 2022
    • Research & Ideas

    When Agreeing to Disagree Is a Good Beginning

    being, the more they wanted to work with them.” Key to these perceptions, the researchers found, was language. Using a language-processing algorithm designed by Imperial College Business School Assistant... View Details
    Keywords: by Clea Simon, Harvard Gazette
    • 04 Jun 2018
    • What Do You Think?

    Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

    Column My column posted last week, “Under What Conditions Would You Hire a CEO ‘Displaced’ by #MeToo?,” raised much debate but also angry responses regarding the appropriateness of certain terms and labels. These prompted my View Details
    Keywords: by James Heskett
    • 04 Aug 2011
    • What Do You Think?

    How Dangerous Is Common Sense to Managers?

    helpful, such as the best route to take to work to avoid traffic. Newer technologies such as the Internet, social networks, and specialized hardware may come to the rescue by providing easy ways of surveying... View Details
    Keywords: by James Heskett