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Show Results For
- All HBS Web
(2,763)
- People (10)
- News (1,042)
- Research (829)
- Events (2)
- Multimedia (4)
- Faculty Publications (353)
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- 20 Mar 2017
- Book
Why Companies Are Placing Users at the Core of Their Innovation Strategies
and functional and novel ideas, a company has to find ways to bring those to market. They have to have programs that allow them to systematically work with those sources, invest in those programs. And, secondly, it’s creating the... View Details
Keywords: by Dina Gerdeman
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
that historically made up a significant share of ballet, symphony, opera, and theater audiences. "What do you do is the big question," Levy said. "It gets at a central tension. Do you modify your programs to attract a young... View Details
- 28 Jun 2011
- First Look
First Look: June 28
initiative targeting a younger, ethnically diverse, and urban-based market. The program was called "The Fiesta Movement," and with it came the handing over of a large part of the marketing campaign to active young social media... View Details
Keywords: Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
what products or services to offer by first looking inside. Contrary to most companies that begin by looking at markets and competition, these CEOs looked inside to define "who" the company was—where was the most powerful intersection... View Details
Keywords: by Martha Lagace
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the ecosystems and communities on which its View Details
Keywords: Dina Gerdeman
- 05 Sep 2007
- First Look
First Look: September 5, 2007
quality of the search service offered to consumers is more likely to be degraded (i.e. the probability that consumers find their favorite store in the first round of search is less than 1) when the intermediary derives higher revenues... View Details
Keywords: Martha Lagace
- 24 Jan 2012
- First Look
First Look: Jan. 24
We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details
Keywords: Sean Silverthorne
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
evolution of the industry through the introduction of key service elements like flight attendants, in-flight meals, and loyalty programs. Each of these service elements, which are common today, was... View Details
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
millions of customers are able to track how marketing investments affect individual customer's behavior. Every aspect of behavior is being monitored—a customer's first encounter with the firm, the initial and subsequent purchases, and the post-purchase View Details
Keywords: by Sean Silverthorne
- 21 Mar 2017
- First Look
First Look at New Research, March 21
challenges that global teams often face as well as strategies that they can employ to foster effective collaboration in those teams. Learning to navigate the challenges associated with global teams is a critical component of today's MBA curricula. Students will emerge... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
divisiveness and elevate their stature, which will soften the opposition block. Biden and Harris have a secret weapon in the quest for unity: the idealism of young people. Let the young lead. National service View Details
Keywords: by Dina Gerdeman
- 13 Jul 2010
- First Look
First Look: July 13
venture capital. The program provides "IP for equity" and has proven very successful in achieving its main goals—improved morale among researchers who like knowing their technology is being used, improved relationships with the... View Details
Keywords: Martha Lagace
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 09 Sep 2008
- First Look
First Look: September 9, 2008
at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior Therapy (DBT) for patients with borderline personality disorder (BPD). These patients, typically adolescent girls... View Details
Keywords: Martha Lagace
- 15 Jul 2008
- First Look
First Look: July 15, 2008
Working PapersInvestable Tax Credits: The Case of the Low Income Housing Tax Credit Authors:Mihir A. Desai, Dhammika Dharmapala, and Monica Singhal Abstract The Low Income Housing Tax Credit (LIHTC) represents a novel tax expenditure View Details
Keywords: Martha Lagace
- 17 May 2016
- First Look
May 17, 2016
services to independent retailers. Amazon also offered software and cloud storage services, online video streaming, and its own line of electronic hardware (mobile, e-reader, and smart television products). In addition, Amazon published... View Details
Keywords: Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank, we test whether changes in service consumption, cost-to-serve, and... View Details
Keywords: Martha Lagace
- 07 Aug 2012
- First Look
First Look: August 7
http://www.hbs.edu/research/pdf/13-007.pdf Cases & Course MaterialsChina Risk Finance: Riding the Wave of China's Financial Services Industry Regina M. Abrami, Matthew Shaffer, and Weiqi ZhangHarvard Business School Case 912-417... View Details
Keywords: Sean Silverthorne
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
cash for electronic value and vice versa, forming the backbone of an emerging electronic currency ecosystem that has potential to connect millions of poor and “unbanked" people to the formal financial system. Unfortunately, low service... View Details
Keywords: Sean Silverthorne