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Show Results For
- All HBS Web
(2,619)
- People (10)
- News (1,041)
- Research (838)
- Events (2)
- Multimedia (4)
- Faculty Publications (353)
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details
- 04 Mar 2010
- Working Paper Summaries
The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
help young people from low-income communities launch promising careers. The applications provide an inside look at the interplay among short-term training providers, employers, colleges, and high schools. "Policymakers, employers, and educators must prioritize and... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- Profile
Ahmed Alimi
things done, cultivating relationships as well as leading people. I thought I needed these 'next level' skills and felt HBS was the right place to get them." Gradually, Ahmed also felt "a greater calling. I had been doing some work mentoring View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Concepts Develop a robust set of vital and forward-looking business skills to grow as a leader Engage with a global cohort of like-minded peers and build a network that lasts far beyond the program Practice effective teamwork and... View Details
- Web
Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School
School providing legal assistance to small businesses and entrepreneurs. Cyberlaw Clinic: A Harvard Law clinic program offering pro-bono legal services to individuals, small start- ups, non-profit groups and... View Details
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
bucket and in a little over three years all your current customers might be gone,” says Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. For that reason, many companies have a program to... View Details
- Web
Partners & Fellows | Social Enterprise | Harvard Business School
Fellow Janelle Lin, LA's BEST After School Enrichment Program - City of Los Angeles Mayor's Office, Horace W. Goldsmith/Richard L. Menschel Service Leadership Fellow 2004 Molly Hellerman, Junior Achievement,... View Details
- 30 Jan 2018
- First Look
January 30, 2018
Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details
Keywords: Sean Silverthorne
- 11 Jul 2006
- First Look
First Look: July 11, 2006
markets: Boston, San Francisco, and Philadelphia. Purchase this case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806166 PayPal Merchant Services Thomas Eisenmann and Lauren Barley 806-188 In early... View Details
Keywords: Sean Silverthorne
- Web
Gender & Race in Organizations Research Group - Race, Gender & Equity
Johnson is a doctoral student in the Organizational Behavior program at Harvard Business School. She is broadly interested in studying identity, inequality, and well-being, particularly how intersectional identities shape workplace... View Details
- Web
Strategy for Health Care Delivery - Institute For Strategy And Competitiveness
Strategy for Health Care... Strategy for Health Care Delivery November 5th - 8th, 2023 Executive Education Course Learn More Summary When you improve value, everyone wins—your patients, your organization, and the global health care ecosystem. This View Details
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
fund.” The group surveyed 13 fund managers about 28 funds, and conducted qualitative interviews with six anchor investors. The paper was written by Shawn Cole, the John G. McLean Professor at Harvard Business School; Rob Zochowski, View Details
- Web
Cotting House | About
faculty and staff. The three-story, 16,747-square-foot Georgian Revival-style, brick-and-wood structure was designed to accommodate the expansion of the School’s International Teachers Program (ITP) and other international projects in the... View Details
- Web
Business Finance Course Online | HBS Online
responsibilities, such as assessing value and performance, budgeting, and communicating the financial implications of your decisions. The program expertly leads you through progressively more complex theories and analysis with a pace that... View Details
- 17 Jun 2014
- First Look
First Look: June 17
out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients based on analytics of this data and information. The case considers the implications of such an... View Details
Keywords: Sean Silverthorne
- 07 Apr 2015
- News
Warrior Spirit
for what would eventually become the online services marketplace NextDoor Networks, a business they launched shortly after graduation. Loo and Sityodtong lived and worked out of a two-bedroom apartment in Silicon Valley along with Loo’s... View Details
- 02 Aug 2016
- First Look
August 2, 2016
the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key feature of our model is defaultable bank liabilities that... View Details
Keywords: Sean Silverthorne
- Web
Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School
opened a branch office in Chicago in the 1930s and another in Los Angeles in the 1940s. Manhattan: William Street, 1923. The New York Public Library Digital Collections. Digital Equipment Corporation. Programmed Data Processor-1 Brochure.... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and... View Details
Keywords: by Sean Silverthorne