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Show Results For
- All HBS Web
(959)
- People (1)
- News (130)
- Research (699)
- Events (1)
- Multimedia (2)
- Faculty Publications (381)
- 24 Jul 2007
- First Look
First Look: July 24, 2007
General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With... View Details
Keywords: Martha Lagace
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
supplier of nose cones and fuselages, a business that many would consider "core" for an aircraft manufacturer. Examples such as these are forcing us to rethink the advice we give about what parts of the innovation value View Details
Keywords: by Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
offer different standalone utilities to users who have different preferences over the two platforms. We find that incentives to establish one-way compatibility-the platform with smaller standalone value allows users of the competing... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
companies batten down the hatches, we need leaders who don't compromise on standards and values that are essential in flush times. Fortunately, such leaders do exist. Their insights can help other organizations weather the current crisis,... View Details
Keywords: by Staff
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54405 forthcoming Latin American Economic Review Some Elements of Peronist Beliefs and Tastes By: Di Tella, Rafael, and Juan Dubra Abstract—We study the beliefs and values... View Details
Keywords: Sean Silverthorne
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
significant reputational and legal costs. Aiming for too short a time horizon. Managers sometimes need to run experiments for weeks or months to fully understand both their short- and long-term results, Luca says. That was the experience of 24 Hour Fitness. A few years... View Details
Keywords: by Danielle Kost
- 01 May 2012
- First Look
First Look: May 1
occurs when supplier- and customer-facing IT are adopted together, suggesting the presence of complementarities in supply chain technology adoption. These results are consistent with the view that, by reducing external coordination costs,... View Details
Keywords: Carmen Nobel
- 03 May 2011
- First Look
First Look: May 3
MBA: Business Education at a Crossroads Authors:Srikant M. Datar, David A. Garvin, and Patrick Cullen Publication:Journal of Management Development 30, no. 5 (2011) Abstract The paper seeks to examine major challenges facing MBA programs and to argue that they will... View Details
Keywords: Sean Silverthorne
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
doing those things and operating well, then you can start making the changes that are visible to consumers. You know, now you can start rolling out a new menu. Now you can start rolling out a new value menu. Now you can start rolling out... View Details
- 28 Apr 2021
- Blog Post
Alumni Spotlight: Cissy Chen (MBA 2019)
values taught in this class within the firm. In these HBS courses and in the work you have pursued, you have gained perspective on ESG frameworks and their application to the markets in Asia. Can you provide an example of how you’ve... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees to deliver exceptional,... View Details
- 28 Jun 2016
- First Look
June 28, 2016
businesses that scale undergo a graduation process in which they meet the varying expectations of multiple organizational resource providers. At the unit level, they convince established core units that the potential value from combining... View Details
Keywords: Sean Silverthorne
- 01 Jun 2010
- News
MBAs on a Mission
their supply chains in the developing world. I wanted to get involved in that.” During his year as a Leadership Fellow at the WWF, Murphy served as director of enterprise planning and got to know the organization well enough to make a... View Details
- 01 Dec 2017
- News
Yoga Inc.
chain YogaWorks went public in August, valued at about $40 million; and Wanderlust’s yoga-focused festivals have attracted major crowds and major sponsors. But the bigger the business of yoga gets, the... View Details
Keywords: Deborah Halber
- 04 Oct 2016
- First Look
October 4, 2016
who tell the truth, negotiators who palter are likely to claim additional value but increase the likelihood of impasse and harm to their reputations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51679 Growth Through... View Details
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
it should be a two-way device. "This is not a new idea," Kim clarified. "Many attempts have failed. It primes us for success." Prices of televisions are going down, and the industry as a whole is mature, leaving an opportunity for the Internet to... View Details
Keywords: by Martha Lagace
- November 2020 (Revised April 2021)
- Case
Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care
By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in... View Details
Keywords: Business Ventures; Acquisition; Mergers and Acquisitions; Business Model; Change; Disruption; Fluctuation; Trends; Customers; Customer Value and Value Chain; Ethics; Fairness; Finance; Equity; Insurance; Private Equity; Geography; Geographic Scope; Health; Health Care and Treatment; Markets; Demand and Consumers; Supply and Industry; Industry Structures; Ownership; Ownership Type; Private Ownership; Relationships; Agency Theory; Business and Community Relations; Business and Shareholder Relations; Business and Stakeholder Relations; Networks; Strategy; Competition; Consolidation; Expansion; Integration; Horizontal Integration; Vertical Integration; Value; Value Creation; Health Industry; Insurance Industry; United States
Fetter, Trevor, and Kira Seiger. "Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care." Harvard Business School Case 321-049, November 2020. (Revised April 2021.)
- April 2025
- Case
Thrivent: From Insurance Agents to Financial Advisors
By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
models? A: I am writing a case on Farmacias Similares, a pharmacy chain in Mexico aimed at the low-income sector. Any medicine on its shelf is at least 30 percent cheaper than in traditional drugstores. It also has a medical clinic next... View Details