Publications

18 Mar 2013
HBS Case

HBS Cases: LEGO

found itself needing to turn around its turnaround. Outside The Family Enter Jørgen Knudstorp. He was just 35 years old when Kjeld promoted him from director of strategic development to CEO in 2004. (Kjeld... View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

March 2010 (Revised February 2011)
Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport

Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry

09 Dec 2015
Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

application developers turn to the App Store for digital distribution. The platform providers are their selling partners, scraping off a little bit for themselves on each sale. It’s a great arrangement for small businesses—until their... View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

02 Dec 2005
News

A New Agenda for Business Schools

21 Dec 2012
News

Robert G. Eccles recognized for impact on corporate governance

August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan

November 2014
Case

Ardian—The Sale of Diana

By: Paul A. Gompers and Michael Roberts

The case focuses on a European private equity firm—Ardian—and the process it uses to sell one of its portfolio companies, and the decisions around that sale. Key issues include the choice of an auction or acceptance of a pre-emptive bid, and the role of the portfolio... View Details

Keywords: Spin-out; Exit; Sale; Private Equity; France

05 Mar 2008
News

Harvard Business School Joins 10,000 Women

Jun 23 2017
Testimonial

Open Yourself to a World of Possibilities

Joseph B. Fuller

Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

23 Mar 2003
Research & Ideas

Globalization: Little Impact on the Continent

destabilizing effect on some local cultures. But what has begun cannot be undone, he said. "There is no point in imagining a world where Pandora's box has not been unlocked," he said. "We cannot dig trenches around any... View Details

Keywords: by Julie Jette

February 2023
Case

SIMmersion: Simulating Crucial Conversations

By: Alison Wood Brooks, Julian Zlatev and F Katelynn Boland

This case introduces readers to SIMmersion, a company founded in 2002 that creates and sells training programs to firms, government agencies, educational institutions, and individuals (B2B and B2C). Their training programs are built around simulations (“sims”) that... View Details

Keywords: Decision Making; Interpersonal Communication; Training

2007
Report

The Role of Clusters in the Chemical Industry

By: Christian H.M. Ketels

The European Chemical Industry, still in the leading position globally, is under intense competitive pressure from emerging locations in Asia and the Middle East. After first reacting by efficiency upgrading within companies and then pursuing outsourcing and aggressive... View Details

Keywords: Trade; Governing Rules, Regulations, and Reforms; Industry Clusters; Business and Government Relations; Competitive Strategy; Chemical Industry; Asia; Europe; Middle East

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06 Dec 2021
News

Truth Be Told

Image by John Ritter In 2018, HBS associate professors Aiyesha Dey and Jonas Heese wrote a case about a whistleblower at a multi-national gambling company who exposed financial misstatements, first to his manager and later to the US Securities and Exchange Commission.... View Details

Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management

January 2005 (Revised July 2010)
Case

Anne Mulcahy: Leading Xerox through the Perfect Storm (A)

By: William W. George and Andrew N. McLean

In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details

Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance

07 May 2013
First Look

First Look: May 7

topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes, designed to help Google employees become better managers. By... View Details

Keywords: Carmen Nobel

December 2019
Article

The Ethical Perils of Personal, Communal Relations: A Language Perspective

By: Maryam Kouchaki, Francesca Gino and Yuval Feldman

The current paper focuses on how the type of relationship that exists between a group and its members influences misconduct by fostering certain perceptions of the group. Using multiple methods, lab- and field-based experiments (N = 1,679), and a large dataset of S&P... View Details

Keywords: Language; Codes Of Conduct; Ethics; Communication; Perception; Behavior

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Article

Done but Not Published: The Dissertation Journeys of Roy J. Lewicki and J. Keith Murnighan

By: Shirli Kopelman, Anne L. Lytle, Cynthia S. Wang, Roy J. Lewicki, J. Keith Murnighan and Max Bazerman

This article explores the tumultuous path to publication that begins for many of us with trying to publish our dissertation. We invited Roy J. Lewicki and J. Keith Murnighan—the 2013 and 2015 recipients of the International Association for Conflict Management (IACM)... View Details

Keywords: Higher Education; Research; Personal Development and Career; Business Education; Education Industry; Publishing Industry

Find at Harvard

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June 2023
Supplement

Clash of Two Giants Simulation Exercise

By: Feng Zhu and Marco Iansiti

Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details

Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects