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  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

the richest offer. Imagine that you're an NHL general manager. You have a month, at most, to fill your team's roster before training camp begins. What's your strategy? If you expect that your rivals will go on a spree and overspend for... View Details
Keywords: by Michael Wheeler; Sports
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

isn't grounded in the data in the case, the instructor is trained to crucify her right on the spot. And so we exalt the virtues of data-driven decision making. And then many of the students go to work for consulting firms where they carry... View Details
Keywords: by Walter Kiechel; Technology
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

really a chance to improve my understanding of teaching approaches to a topic I plan to spend a large portion of my career [teaching]. One of the peculiar aspects of training and education for academics is that learning how to teach well... View Details
Keywords: by Laura Linard; Banking; Financial Services
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

hourly wage. The entrepreneurial venture's donors were, however, significantly younger, more likely to be from a minority group, and more likely to have died from cancer. For-profit organizations, continuing medical training... View Details
Keywords: Martha Lagace
  • 10 Feb 2003
  • Research & Ideas

Women at Work

caring partner is key to making things work. "But I've had to train my spouse," she joked. You have to manage your career for the long-term.—Kara Gruver, Bain Consulting Her advice? You can't be perfect and on top of everything... View Details
Keywords: by Wendy Guild
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

employees sit through training and attest that they understand the rules, but failing to assess the effectiveness of their compliance programs, or doing so with faulty metrics. The authors explain how we reached this sorry state—and how... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

Prevost apparently had no special training in reading nonverbal communication and assumed that Moussaoui was a typical customer. But the coupling of an odd statement and a flush jolted Prevost into realizing that things were not as they... View Details
Keywords: by Michael Wheeler
  • 04 Oct 2016
  • First Look

October 4, 2016

teams (in some areas). The case centers on questions of how to adapt this successful model to new demands in a different service domain, specifically, cybersecurity and defense-related areas. The case also explores how the company is innovating and refining its... View Details
  • 10 Sep 2018
  • Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

had the opportunity to lead training programs, conferences, and other activities in a lot of different fields. I’ve had the opportunity to hang out with people who were attempting to create change and had big platforms. That encourages... View Details
Keywords: by Robin J. Ely
  • 18 Nov 2014
  • First Look

First Look: November 18

However, traditional options for improving the algorithm, such as hiring and training new employees, were time intensive and costly. Hastings decided to improve Netflix's software by crowdsourcing and began planning the Netflix Prize, an... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2014
  • Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

of culture, race, gender, and religion in historical developments. Economic historians, often in recent decades trained in economics, have done pioneering work in quantifying historical trends in the integration of world markets. However... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical
  • 15 Mar 2011
  • First Look

First Look: March 15

such as HIV/AIDS, TB, malaria, malnutrition, and respiratory and diarrheal diseases. The Zambian Ministry of Health (MoH) realized that in the short-term it would be impossible to train the number of doctors and nurses needed to fill this... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

precisely what they want their salespeople to be good at, assessing the sales force on these dimensions, and then hiring or training in order to get where they want to be. The (B) case provides rich detail of the model, the assessment... View Details
Keywords: Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

model. This strategy was based on four axes, which included: (a) alliances with labor cooperatives to generate income opportunities for the regional population; (b) educational development of neighboring communities to promote individual growth and technical View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • May 2016
  • Teaching Note

Residency Select or J3Personica?

By: William R. Kerr and Alexis Brownell
Keywords: Training; Health Care and Treatment; Health Industry
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Kerr, William R., and Alexis Brownell. "Residency Select or J3Personica?" Harvard Business School Teaching Note 816-101, May 2016.
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

first-time CEO, or other member of the C-suite. I’ve seen investors coach leaders on everything from how to lead their teams and handle challenging employees to how to run a great board meeting. I’ve also seen investors support and sometimes even pay for executive... View Details
Keywords: by Julia Austin
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

of health-care reform is a management problem. It can't be solved by policymakers acting at a distance. That is why we should devote time to training and supporting managers in practice. I also believe we should help doctors understand... View Details
Keywords: by Martha Lagace; Health
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

develop the organization and its people. So they do not cut all training and education. Nor do they cut employment without a lot of open communication about why they are doing it, often traveling to all parts of the company to communicate... View Details
Keywords: by Martha Lagace
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

School Case 406-118 General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best people. Staff members worked with other scientists in the company's... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

have higher management quality, more MBA trained managers, and lower mortality rates. This is true compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint... View Details
Keywords: by Sean Silverthorne
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