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- All HBS Web
(2,303)
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- Research (1,234)
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- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
a token hire. Knowing the extended team around the business is diverse, can allay these concerns. Ask your investors to help sell the business to prospective candidates. This can be especially critical if you’re trying to hire a senior... View Details
Keywords: by Julia Austin
- 09 Dec 2014
- First Look
First Look: December 9
proposes that team reflexivity-a deliberate process of discussing team goals, processes, or outcomes-can function as an antidote to team-level biases and errors in decision... View Details
Keywords: Sean Silverthorne
- 23 Jan 2008
- First Look
First Look: January 23, 2008
employed marketing and marketing strategies to diffuse products and brands internationally, despite business, economic, and cultural obstacles to globalization. The process was difficult and complex. The globalization of toiletries... View Details
Keywords: Martha Lagace
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
scenarios to ensure everyone on the disaster team knows their duties during a crisis. In particular, the team will need primary and backup responsibilities, and guidelines on decision-making. These areas of... View Details
Keywords: by Hise Gibson and Anita Lynch
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
One of the highlights of my year is in November, when teams of enterprising families meet for the Executive Education program I founded and still lead at Harvard Business School, Families in Business. One of the thornier problems we... View Details
Keywords: Retail
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
2017 Emerald Group Publishing Extreme Teaming: Lessons in Complex, Cross-Sector Leadership By: Edmondson, Amy C., and Jean-François Harvey Abstract—Today's global enterprises increasingly involve collaborative work by teams of experts... View Details
Keywords: by Sean Silverthorne
- 10 Apr 2014
- Research & Ideas
Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’
inaccurate and increasingly troublesome. Management is a set of well-known processes that help organizations produce reliable, efficient, and predictable results. Really good management helps us do well what we more or less know how to do... View Details
Keywords: Re: John P. Kotter
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
need? What is the optimal setting and context in which they should be delivering care? What processes should they use? There are all sorts of operating managerial and strategic decisions that we haven't even talked about at a policy level... View Details
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
defensiveness in colleagues and subordinates. Second-guessing a senior manager can demoralize and demotivate not only that person but others around him, while eroding his authority and confidence. What's more, the need to overrule a proposal indicates that the... View Details
- 14 Jun 2016
- First Look
June 14, 2016
Health in Mirebelais, Haiti. A project team mapped the clinical processes for use in estimating the direct costs of personnel, equipment, and facilities for obstetric and breast cancer care. The accurate... View Details
Keywords: Sean Silverthorne
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
own credibility and discerning the interests of other key players. Their three stories illustrate different elements of the process of building your bargaining endowment: (1) grab someone's coattails, (2) foster a reputation for... View Details
Keywords: by Michael Wheeler
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General managers need to take the lead in building processes that will... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
the selling process moves on. Several years and band-aids later, managers may realize that their channels serve neither their customers nor their channel partners well, but it is too late. Q: What are channel stewards and what role would... View Details
Keywords: by Sean Silverthorne
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
made it clear that “we believe broad participation and trust in the election process are vital to its integrity.” Some of the signatories were recruited in a Zoom meeting of more than 100 CEOs organized by Jeffrey Sonnenfeld, a professor... View Details
Keywords: by James Heskett
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
challenging assignments, adequate resources, supportive work groups, management that places a premium on creativity, and project leaders who understand the creative process and have strong communications skills. At the other end of the... View Details
Keywords: by Peter K. Jacobs
- 25 Aug 2009
- First Look
First Look: August 25
in the process of making high profits. Even with few truly altruistic firms, an equilibrium may emerge where all firms pretend to be kind and refrain from charging "abusive" prices to their customers. Our main result is that, as... View Details
Keywords: Martha Lagace
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
coming up with a solution that could be off-the-shelf. So when they actually see solutions from this type of method, they're blown away. Recently, an internal science team at a U.S.-based major biotechnology firm was assigned to develop a... View Details
Keywords: by Martha Lagace
- 12 Apr 2016
- First Look
April 12, 2016
"the right environment" to promote accountability and head off future disasters. The corporate leaders we have interviewed say that culture isn't something you "fix." Rather cultural change is what you get after you've put new View Details
Keywords: Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
top-management counsel, hiring the most qualified staff, and an apprenticeship process that built excellence. For example, Marvin Bower, founder of McKinsey, preached that partners had to focus on serving the right senior clients on their... View Details