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  • All HBS Web  (7,553)
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  • August 1997 (Revised July 1999)
  • Case

Hewlett-Packard's Santa Rosa Systems Division (B): The Second Profiling Iteration

By: Michael Beer and Gregory C. Rogers
Describes the process of transforming a recently formed division of Hewlett-Packard. View Details
Keywords: Business Divisions; Transformation; Computer Industry
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Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (B): The Second Profiling Iteration." Harvard Business School Case 498-016, August 1997. (Revised July 1999.)
  • September 1991
  • Exercise

Exercise on Waste Reduction Strategies for the Harvford Exam System

By: Willis M. Emmons III
Keywords: Performance Efficiency
Citation
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Emmons, Willis M., III. "Exercise on Waste Reduction Strategies for the Harvford Exam System." Harvard Business School Exercise 792-027, September 1991.
  • 2002
  • Other Unpublished Work

Impact of Costing Systems on Pricing Decisions in a Duopoly

By: V.G. Narayanan and Jytte Grambo Larsen
Keywords: Duopoly and Oligopoly; Decision Making; Cost Accounting; Price
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Narayanan, V.G., and Jytte Grambo Larsen. "Impact of Costing Systems on Pricing Decisions in a Duopoly." September 2002.
  • 1998
  • Working Paper

Are People Polite to Computers? Responses to Computer-Based Interviewing Systems

By: Clifford Nass, Youngme Moon and Paul Carney
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Nass, Clifford, Youngme Moon, and Paul Carney. "Are People Polite to Computers? Responses to Computer-Based Interviewing Systems." Harvard Business School Working Paper, No. 99-045, September 1998.
  • 29 Jun 2020
  • News

HBS Professor, CEO Co-Author Redouble Call For Systemic Political Change

  • 06 Feb 2012
  • News

Health Care: 8 Ways Baby Boomers Are Transforming The System

  • 28 Sep 2021
  • News

The US Health Care System Isn’t Built for Primary Care

  • 1998
  • Book

Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance

By: Robert S. Kaplan and Robin Cooper
Keywords: Cost vs Benefits
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Kaplan, Robert S., and Robin Cooper. Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance. Boston: Harvard Business School Press, 1998.
  • August 23, 2018
  • Article

Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley
Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details
Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management
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French, Katy, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel, and Thomas W. Feeley. "Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost." NEJM Catalyst (August 23, 2018).
  • 22 Mar 2006
  • Lecture

Political Control and Operational Command: Building a Balanced Disaster Control System

By: Dutch Leonard and Arnold M. Howitt
Keywords: Government and Politics; Operations
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Leonard, Dutch, and Arnold M. Howitt. "Political Control and Operational Command: Building a Balanced Disaster Control System." Lecture at the U.S. Senate Homeland Security and Governmental Affairs Committee, United States Senate, Committee on Homeland Security and Governmental Affairs, March 22, 2006.
  • October 2004
  • Article

AntiGroupWare and Second Messenger: Simple Systems for Improving (and Eliminating) Meetings.

By: Michael I. Norton, Joan M. DiMicco, Ron Caneel and Dan Ariely
Citation
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Norton, Michael I., Joan M. DiMicco, Ron Caneel, and Dan Ariely. "AntiGroupWare and Second Messenger: Simple Systems for Improving (and Eliminating) Meetings." BT Technology Journal 22, no. 4 (October 2004): 83–88.
  • 2001
  • Working Paper

Developing Complex Systems in Dynamics Environments: A Study of "Architectural Innovation"

By: Alan MacCormack
Citation
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MacCormack, Alan. Developing Complex Systems in Dynamics Environments: A Study of "Architectural Innovation". Harvard Business School Working Paper, No. 02-035, December 2001.
  • 1997
  • Working Paper

The Economic System Surrounding The Artifacts and Designs - Chapter 3

By: Carliss Y. Baldwin and Kim Clark
Citation
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Baldwin, Carliss Y., and Kim Clark. "The Economic System Surrounding The Artifacts and Designs - Chapter 3." Harvard Business School Working Paper, No. 98-053, December 1997.

    Excerpt from Introduction of Forthcoming book: Capitalism: A System of Governance

    • 1995
    • Book

    Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal

    By: R. Simons
    Keywords: Management Systems
    Citation
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    Simons, R. Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Boston: Harvard Business School Press, 1995.
    • November 2012 (Revised June 2013)
    • Case

    The Levees Repaired, a System Still Broken: Post Katrina Turnaround at the Orleans Public Defenders (A)

    By: Rosabeth M. Kanter and Olivia Leskinen
    Law Professor Ronald Sullivan was asked to lead a turnaround of the Orleans Public Defenders as a one-year assignment following Hurricane Katrina in 2005. The office was underfunded and had perverse incentives embedded throughout the system. Sullivan's new vision to... View Details
    Keywords: Innovation; Management; New Orleans
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    Kanter, Rosabeth M., and Olivia Leskinen. "The Levees Repaired, a System Still Broken: Post Katrina Turnaround at the Orleans Public Defenders (A)." Harvard Business School Case 313-026, November 2012. (Revised June 2013.)
    • January 2014 (Revised July 2016)
    • Case

    Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing

    By: Tom Nicholas and Matthew Guilford
    At the time of the American War of Independence (1776-1783) and for several decades after it, Great Britain dominated the global production of cotton textiles. In fact, Britain became so dominant in textile manufacturing and trading that Manchester, its industrial... View Details
    Keywords: Technological Innovation; Production; Business History; Manufacturing Industry; Great Britain; Massachusetts
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    Nicholas, Tom, and Matthew Guilford. "Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing." Harvard Business School Case 814-065, January 2014. (Revised July 2016.)
    • 2021
    • Other Unpublished Work

    Computer-Implemented Methods and Systems for Measuring, Estimating, and Managing Economic Outcomes and Technical Debt in Software Systems and Projects: US Patent 11,126,427 B2

    By: Daniel J. Sturtevant, Carliss Baldwin, Alan MacCormack, Sunny Ahn and Sean Gilliland
    An interrelated set of tools and methods is disclosed for: (1) measuring the relationship between software source code attributes (such as code quality, design quality, test quality, and complexity metrics) and software economics outcome metrics (such as... View Details
    Keywords: Technical Debt; Applications and Software; Economics; Measurement and Metrics; Patents
    Citation
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    Sturtevant, Daniel J., Carliss Baldwin, Alan MacCormack, Sunny Ahn, and Sean Gilliland. "Computer-Implemented Methods and Systems for Measuring, Estimating, and Managing Economic Outcomes and Technical Debt in Software Systems and Projects: US Patent 11,126,427 B2." Cambridge, MA, September 2021.
    • January 2015 (Revised March 2015)
    • Case

    Wegmans and Listeria: Developing a Proactive Food Safety System for Produce

    By: Ray A. Goldberg and Christine Snively
    In July 2014, supermarket chain Wegmans received notification from supplier Wawona Packing Co. that its peaches arrived in Australia with a small trace of Listeria monocytogenes. While some countries such as Australia allowed low-levels of listeria to be present in... View Details
    Keywords: Food Safety; Food Safety Standards; Grocery; Safety; Food; Retail Industry; Food and Beverage Industry; Australia; United States
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    Goldberg, Ray A., and Christine Snively. "Wegmans and Listeria: Developing a Proactive Food Safety System for Produce." Harvard Business School Case 915-412, January 2015. (Revised March 2015.)
    • October 1989 (Revised December 1989)
    • Case

    Deregulation of the Australian Wheat Board: A Commodity System in Flux

    By: Ray A. Goldberg
    Keywords: Governing Rules, Regulations, and Reforms; Business and Government Relations; Goods and Commodities; Markets; Agriculture and Agribusiness Industry; Australia
    Citation
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    Goldberg, Ray A. "Deregulation of the Australian Wheat Board: A Commodity System in Flux." Harvard Business School Case 590-034, October 1989. (Revised December 1989.)
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