Social Skills - Publications - Faculty & Research

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

their great skill in those areas with a mastery of any two out of four secondary management practices—talent, innovation, leadership, and mergers and partnerships. We learned, for example, that it doesn't really matter if you implement... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

20 Oct 2015
First Look

October 20, 2015

entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This contribution has been rapidly growing over the last three decades. In terms of... View Details

Keywords: Sean Silverthorne

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

It is what Ron Heifetz [founder, Center for Public Leadership at Harvard's Kennedy School] calls the capacity to do adaptive work, to confront social problems that—like the problem of gender in organizations—have no known solutions. To... View Details

Keywords: by Mallory Stark

12 Mar 2021
News

My Favorite Case

taught us the technical skills (“Butler Lumber,” “National Cranberry,” anyone?), while others were incredibly thought-provoking (e.g., BSSE cases taught by Professors Clay Christensen and Willy Shih). Few cases, however, evoked as... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

October 2001
Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas

When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details

Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution

Citation

Educators

Purchase

25 Jan 2011
First Look

First Look: Jan. 25

consumers' technological skills and openness to new experiences, and that consumers' beliefs about the social utility of feature-rich products are predictive of their choices of such products. Further, we... View Details

Keywords: Sean Silverthorne

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge Teams also need to be deliberate about how to stay connected with one another while working from home. New team norms can address feelings of isolation that may have arisen through... View Details

Keywords: by Tsedal Neeley

February 2000 (Revised August 2000)
Case

Microsoft Latin America

By: Robert S. Kaplan, Alberto Ballve and Antonio Davila

Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details

Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America

Citation

Educators

Purchase

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

interpersonal skills often." Grant Stanley said "rather than dismiss them I have been able to use their skills and abilities to create training materials to share their best practices." Todd... View Details

Keywords: by James Heskett

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

socialization (personal integrity, high energy level, and a drive to lead), much of leadership is learned.2 Management is primarily learned from on-the-job experiences—by doing, observing, and interacting with others. As unsettling as it... View Details

Keywords: by Linda Hill

01 May 2020
Blog Post

5 Reasons to Join a Club at HBS

internship at a leading airline. 3. Leadership Opportunities More than 200 students serve as club leaders and that’s only counting co-presidents and CFOs. HBS is a leadership school and clubs can be an incredible way to sharpen and maintain those leadership View Details

Web

Organizational Leadership Course | HBS Online

your leadership skills to drive organizational success and effectively implement transformative change. 7 weeks 6-8 hours per week 7 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS... View Details

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Introduction to Credential of Leadership, Impact, and Management in Business (CLIMB) Our Most Comprehensive Offering 5 pre-set courses + 2 electives + a capstone project. Choose from the New Leader or Experienced Leader learning paths. 100% online Develop current,... View Details

Profile

Peggy Mativo-Ochola

business skills to social programs Peggy came to HBS with "an awareness that some of the challenges in education can’t be solved by teaching alone; we have a lack of resources that could be alleviated... View Details

Keywords: Nonprofit/Government/Education

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they argue. James K. Sebenius is the... View Details

Keywords: by Martha Lagace

Web

Design Thinking Course | HBS Online

7 Content Week - Implement: Communication and Structure Assess developer and user perspectives for bias, apply frameworks to communicate an innovation's value, and reflect on management skills for sustaining a culture of innovation.... View Details

13 Jun 2019
Blog Post

Expanding My Worldview Through FIELD Global Immersion

and funny material posted on social media, to promote health, beauty, and snack food products. Our job was to develop a new snack food designed for the Korean millennial consumer. The FIELD course began in second semester. First, we... View Details

Web

Certificates, Credentials, & Credits | HBS Online

are deadlines to ensure you’re progressing through the course in step with your peers and taking full advantage of all networking and social learning opportunities. To earn a Certificate of Completion, you must complete all coursework in... View Details

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

move will leave behind several hundred workers (out of the 2,100 whose jobs that will be terminated) whose skills may not be transferable, especially in today’s high tech labor market. The economic impact on their community will be shared... View Details

Keywords: by James L. Heskett; Manufacturing

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

may work well when team sizes are small and there are limited personality conflicts." Ashutosh Tiwari, while questioning whether self-management could "prove its effectiveness in the long run," concluded that it might work "where View Details