Publications

June 2010 (Revised September 2010)
Case

Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision and Mission

By: Lynda M. Applegate and Gabriele Piccoli

Atlantis Paradise Island adopted a new vision and mission to provide its guests and employees an enhanced brand experience. The dilemma Atlantis faced was how to integrate the new vision and mission into all the brand touch points in order to improve customer... View Details

Keywords: Change Management; Customer Satisfaction; Corporate Entrepreneurship; Employee Relationship Management; Brands and Branding; Service Delivery; Mission and Purpose; Performance Improvement; Accommodations Industry

04 Oct 2016
First Look

October 4, 2016

number of HOM deliveries prevented (from 1998 to 2012) following the publication of SART guidelines; the associated healthcare savings (2014 U.S. dollars). Result(s): A singleton live birth was estimated to cost $17,100–$24,200. A twin... View Details

05 Mar 2014
What Do You Think?

When Will the Next Dot.com Bubble Burst?

the Internet and promised one-hour delivery of a wide range of products, including an entire evening's complement of food and videos, with no delivery fee and at a price roughly equal to what one would pay... View Details

Keywords: by James Heskett; Publishing; Retail

April 2007
Teaching Note

iPod vs. Cell Phone: A Mobile Music Revolution? (TN)

By: David B. Yoffie

Teaching note to 707419. View Details

Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Music Industry

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

services as well as information that assesses the relative value delivered by providers. Because the United States has competition in health care, we would expect to see improving value, but we see just the opposite. Value-based... View Details

Keywords: by Michael E. Porter; Health

01 Mar 2013
News

A Mission in Motion

"bridge" year of service learning and leadership training in Africa, Latin America, and Asia. Related Links Sizing Up Social Impact A Healthy Profit Making Change Bringing It Back Home Opening the Door Change begins in the classroom, too,... View Details

Keywords: summary

26 Oct 2020
Blog Post

12 Weeks of VC Summer: Remote Edition

I’d recommend to other companies looking to bring new employees into the fold. For example, we had a Maverick-wide poker tournament (nothing like losing money that bonds you), and organized a wine tasting experience across the country (using a View Details

Keywords: Venture Capital / Private Equity

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

banks—a mortgage delivery system that was populated by brokers, mortgage banks, and investors. "This opened the door to new sources of capital from around the world. Holding that door wide open were Fannie Mae and Freddie Mac. By... View Details

Keywords: by Martha Lagace; Financial Services

June 2022
Case

Worten Portugal: Becoming a Digital Marketplace

By: Antonio Moreno, Pedro Amorim and Tonia Labruyere

With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details

Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Electronics Industry; Retail Industry; Portugal; Spain

01 Dec 1999
News

South Africa's Lucille Meyer: Shaping a Practical Presidency

"South Africans expect a lot from the president," says Meyer, a recent graduate of the School's Senior Executive Programme for Southern Africa (SEP). "They are looking for the presidency to improve day-to-day living conditions." Meyer's Pretoria office oversees all... View Details

Keywords: Morgan Baker

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Big Messages, Small Screens, Many Choices

is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the grocery chain Tesco, which... View Details

Keywords: by Carmen Nobel; Advertising

September 2018
Teaching Note

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and Jonathan Cohen

This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

23 Jul 2013
First Look

First Look: July 23

http://www.benedelman.org/publications/request/?doc=913061 Purchase this case: http://hbr.org/search/913061-PDF-ENG Harvard Business School Case 813-164 Grupo RBS (A) No description available. Purchase this case: http://hbr.org/search/813164-PDF-ENG Harvard Business... View Details

Keywords: Anna Secino

01 Jun 2011
News

New Program Helps Restless Alums Answer the Question, ‘What’s Next?’

self-sustaining and replicable model of health-care delivery for rural villages. The new Crossroads program, like its predecessor, aims to attract alumni who are searching for greater personal or professional satisfaction, or who are... View Details

November 2022
Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell

Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details

Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Health Industry; Retail Industry