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  • June 2016
  • Teaching Note

Relating to Peapod

By: Jill Avery and Susan Fournier
This case concerns the topics of relationship marketing, customer acquisition and retention, brand loyalty, service failure and recovery, new product introduction, and the use of consumer ethnography to study consumer behavior. Specifically, the case explores the... View Details
Keywords: Brand Management; Customer Relationship Management; CRM; Customer Behavior; Consumer Behavior; Retailing; Marketing; Marketing Strategy; Brands and Branding; Marketing Channels; E-commerce; Retail Industry; United States
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  • March 2007
  • Article

Authority, Risk, and Performance Incentives: Evidence from Division Manager Positions inside Firms

By: Julie Wulf
I show that performance incentives vary by decision-making authority of division managers. For division managers with broader authority, i.e., those designated as corporate officers, both the sensitivity of pay to global performance measures and the relative importance... View Details
Keywords: Motivation and Incentives; Performance; Risk and Uncertainty; Business Model; Globalization; Measurement and Metrics; Status and Position; Forecasting and Prediction; Business Divisions
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  • 2003
  • Casebook

Professional Services: Text and Cases

By: Thomas J. DeLong and Ashish Nanda
DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that... View Details
Keywords: Professional Service Firms; Management; Cases
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  • 23 Apr 2018
  • News

Two Future HBS Students Receive Paul & Daisy Soros Fellowships for New Americans

  • 05 Mar 2019
  • HBS Seminar

Nailya Ordabayeva, Boston College

  • 02 Nov 2015
  • HBS Seminar

Kevin Boudreau, Assistant Professor of Strategy and Entrepreneurship, London Business School

  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309042 Israeli Special Forces: Selection Strategy Harvard Business School Case 409-041 Ron Guntz, commander of recruiting for Israel's Special Forces, had been instructed by... View Details
Keywords: Martha Lagace
  • Program

Competing in the Age of Digital Platforms

selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the... View Details
  • January 2016 (Revised July 2018)
  • Case

Cyberdyne: A Leap to the Future

By: Doug J. Chung and Mayuka Yamazaki
Cyberdyne Inc. was a Japanese technology venture that wanted to commercialize a hybrid assistive limb (HAL). HAL was a robotic exoskeleton system for people who had difficulty walking due to nervous system disabilities resulting from stroke, spinal cord injury (SCI),... View Details
Keywords: Go-to-market Strategy; Pricing; Sales Channel; Technological Innovation; Marketing; Sales; Distribution; Strategy; Medical Devices and Supplies Industry
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    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • 2017
    • Working Paper

    Private and Public Disclosures in Countries with Weak Institutional Environments: Evidence from Shanghai-Hong Kong Connect

    By: Aaron Yoon
    I study firms’ use of disclosure to build investor confidence when they operate in a market where the institutions that support the supply of credible information are weak. Using the announcement of a regulation that allowed foreigners to invest in select Shanghai... View Details
    Keywords: Corporate Disclosure; Reputation; Institutional Investing; Trust
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    • 2016
    • Working Paper

    Global Talent Flows

    By: Sari Pekkala Kerr, William R. Kerr, Çağlar Özden and Christopher Parsons
    The global distribution of talent is highly skewed and the resources available to countries to develop and utilize their best and brightest vary substantially. The migration of skilled workers across countries tilts the deck even further. Using newly available data, we... View Details
    Keywords: Migration; Talent; Diaspora; Diasporas; Talent and Talent Management; Immigration
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    • June 2003
    • Case

    IBM and Linux (A)

    By: Carliss Y. Baldwin, Siobhan O'Mahony and James Quinn
    In the fall of 1998, Dan Frye, member of IBM's emerging technologies and business team, is trying to decide whether to forge a strategic alliance with the Linux Development Community (LDC). Just two years earlier, IBM had its first exposure to an "open source" software... View Details
    Keywords: Mergers and Acquisitions; Open Source Distribution; Problems and Challenges; Alliances; Cooperation; Computer Industry; Information Technology Industry
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    • Web

    Lifelong Learning - Alumni

    Programs, HBS Clubs, HBS Initiatives, and other partners. More Resources for Your Life and Career Explore Select a topic below to explore programs, content, and other resources available to HBS alumni throughout your career and life. Use... View Details
    • Web

    Apply to PRIMO - Doctoral

    Review the PRIMO Research Areas: You will be asked to select your top three topics of interest in your application. Application Evaluation Evaluation of the applicant will be based on how well and how effectively the components of the... View Details
    • Web

    How Coaching Can Help You - Alumni

    select an available appointment in 12twenty (our recruiting platform). Important note: If your preferred coach does not have available appointments posted in 12twenty, reach out to the coach directly via email. To do this, click "Email... View Details
    • 14 Sep 2010
    • First Look

    First Look: September 14, 2010

    provide illustrations from the Toyota Motor Company to show how deliberate perturbation enables efficient exploration in the midst of intense exploitation. Download the paper: http://www.hbs.edu/research/pdf/09-011.pdf Employee Selection... View Details
    Keywords: Sean Silverthorne
    • Web

    Degrees, Certifications & Alumni Status | About

    learn, through flexible programs where you complete coursework on your own time while meeting regular deadlines. Executive Education Grants : Certificate of Completion for all programs Alumni Status : For select programs only Whether it’s... View Details
    • Fast Answer

    Bloomberg: yield curves

    How do I generate yield curves in Bloomberg? Type CRVF and hit GO for the Curve Finder. Use the amber search bar to search by keyword(s) or browse the list. Click on the curves to add them to your Selected Curves box. Insert up... View Details
    • December 2008
    • Article

    Which Kind of Collaboration Is Right for You?

    By: Roberto Verganti and Gary P. Pisano
    Nowadays, virtually no companies innovate alone. Firms team up with a variety of partners, in a wide number of ways, to create new technologies, products, and services. But what is the best way to leverage the power of outsiders? To help executives answer that... View Details
    Keywords: Cost vs Benefits; Framework; Collaborative Innovation and Invention; Innovation and Management; Partners and Partnerships; Social and Collaborative Networks; Strategy
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