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Show Results For
- All HBS Web
(804)
- People (2)
- News (251)
- Research (514)
- Multimedia (1)
- Faculty Publications (82)
- 29 Sep 2009
- First Look
First Look: September 29
find that customer adoption of online banking is associated with (1) substitution primarily from incrementally more costly self-service delivery channels (ATM and voice response unit); (2) augmentation of service consumption in more costly service delivery channels... View Details
Keywords: Martha Lagace
- 19 Jun 2017
- News
Can Neuroscience Find You the Perfect Job?
high-performing salesmanship, right? And so then the theory behind that could be that we know that people that are somewhat inattentive tend to be more creative. So maybe that's why, because there's a creative element to the sales... View Details
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
value-added tax. We're the only developed economy that doesn't do it. We have state and local sales taxes, but we don't have any broad-based value-added tax. I think most tax economists have long thought it's a strange arrow to have kept... View Details
Keywords: by Sean Silverthorne
- 04 Dec 2012
- First Look
First Look: December 4
correspondence is called "mirroring.") In this essay, I explain the concept of modularity and describe how systems can be modularized. I then explain why mirroring is likely to be a commonly observed organizational pattern and... View Details
Keywords: Carmen Nobel
- 01 Feb 1997
- News
Shaping the Future of Business: Entrepreneurial Evolution at HBS
and CEO Thompson terms "satellite infrastructure" (technology that enables people to conduct business activity anywhere on the planet). Before reaching its fifteenth birthday this spring, Virginia-based Orbital will have surpassed $450 million in View Details
- 15 Dec 2015
- First Look
December 15, 2015
harming its own sales or those of its retail customers? Could Unilever encourage industry-wide changes to have a real impact on global environmental sustainability? Purchase this case:... View Details
Keywords: Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is common in many countries, the ability to do so at the GM Group is... View Details
Keywords: Martha Lagace
- 21 Dec 2010
- First Look
First Look: December 21
received theory; and/or (3) reinforce the findings of more systematic investigations, giving greater confidence in their validity. Learning from such accounts calls for a "Bayesian" mindset, in which a given case study, of the... View Details
- 08 Jun 2010
- First Look
First Look: June 8
to accomplish the following: mine your sales data to identify "homerun" products you're missing; reinvent your forecasting and pricing strategies; build end-to-end agility into your supply chain; establish incentives that align... View Details
Keywords: Martha Lagace
- 20 Dec 2022
- News
Singing to the Corn
got is one of the best that's available in the white man's world. You're my own blood. But be wary of that outside world because they worship money. And Wakonda, the creator, doesn't want us to do that.' "Then he said, ‘When you've walked the four hills of life and... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
talks to Dionisio Garza Sada (MBA ’08), program manager for autoparts manufacturer Nemak. Photographs by Selma Fernandez & Marcela Taboada There are no cold calls here. No laptops, or blackboards, or Sky Deck. Thousands of miles from... View Details
- 07 Feb 2017
- First Look
First Look at New Research: February 7
that internal agglomerations have a positive impact on location. The effects of internal agglomerations vary by activity, and they arise both within an activity (e.g., among plants) and across activities (e.g., between sales and... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
http://www.hbs.edu/research/pdf/12-071.pdf Short-Termism, Investor Clientele, and Firm Risk Authors:Francois Brochet, Maria Loumioti, and George Serafeim Abstract Using conference call transcripts, we measure the time horizon that senior... View Details
Keywords: Sean Silverthorne
- 27 Feb 2007
- First Look
First Look: February 27, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207092 Microsoft Xbox: Changing the Game? Harvard Business School Case 707-501 In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the... View Details
Keywords: Martha Lagace
- 18 Feb 2021
- Blog Post
SIPs in 2021
teams. Building what she calls a “relational dowry” that can be drawn upon during those difficult moments, requires intention, commitment, and time. It’s essential to enter into business relationships carefully, she says, and to ask... View Details
- 01 Jun 2023
- News
Alumni and Faculty Books
of research and 30 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets, which McLean and Conn call curiosity,... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
subsidiaries are only observable at the four-digit level because the inputs they are supplying are so proximate to their parent firms' final good that they appear identical at the two-digit level. We call these proximate subsidiaries... View Details
Keywords: Martha Lagace
- 09 Dec 2008
- First Look
First Look: December 9, 2008
its sales channel (because it creates jobs and entrepreneurs), Barnett wished to take the business model to sub-Saharan Africa and South Asia. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
- 03 Jun 2016
- News
Again in a Great City
Add the renewed growth of the US auto industry, which set all-time sales records in 2015 and helped Detroit’s unemployment rate drop to its lowest in 15 years; add the phenomenon that is Dan Gilbert, the billionaire businessman who made... View Details
Keywords: April White; photographed by Brian Kelly
- 01 Apr 2001
- News
New Ventures New Gains
reaching a high of $243 amidst much media fanfare. But like many early dot-com success stories, Perry, who has been called a founding father of the business-to-business online marketplace, has experienced the effects of gravity lately.... View Details