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Show Results For
- All HBS Web
(1,504)
- People (4)
- News (435)
- Research (945)
- Events (13)
- Multimedia (1)
- Faculty Publications (567)
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details
- 04 Oct 2019
- News
Changing of the Guard at Tesco
Photo via Tesco Photo via Tesco In July, the British retailer Tesco marked its 100th birthday with a 30-hour dance session in Wembley Stadium. Historic milestones aside, the company could also celebrate its recovery from an accounting... View Details
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he built a $40+ billion View Details
Keywords: Retail
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- 01 Sep 2010
- News
Online Fashionistas
MAYBANK AND WILSON: Doing well while looking good. Courtesy Gilt Groupe Cofounded in 2007 by Alexandra Wilkis Wilson (MBA ’04), formerly of Louis Vuitton and Bulgari, and ex-eBayer Alexis Maybank (MBA ’04), Gilt Groupe is an online, members-only, luxury View Details
- 05 Dec 2016
- News
Scaling Up at Five Below
target audience, where Joel Anderson (MBA 1993) is CEO. A retailer of trendy goods where everything is (you guessed it) five dollars and below, Five Below was launched in 2002 and now has over 500 stores throughout the United States.... View Details
William T. Grant
Grant opened his department store operation in 1906 with a 25 cent-limit on all merchandise. Grant created this 25 cent niche market at a time when department store prices began at 50 cents and Kresge and Woolworth sold their merchandise... View Details
Keywords: Retail
- 01 Sep 2005
- News
Perfection’s Price
“start-ups are about speed to market. You get in there and learn and react quickly.” Kaplan grew up immersed in the plus-size retail world of the Lane Bryant chain, founded over a century ago by his great-grandmother Lena H. Bryant and... View Details
- 24 Apr 2014
- News
Mobile robots revolutionize order fulfillment
The brainchild of Mick Mountz (MBA 1996), Kiva Systems, with its army of small, battery-powered, orange mobile robots, offers a game-changing approach to the way e-commerce retailers such as The Gap, Staples, Saks 5th Avenue, Crate and... View Details
- 01 Sep 2004
- News
Bill Dunaway (MBA 1964)
A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details
- 01 Dec 2009
- News
Downhill Re-Boot
remains to be seen is whether buyers will pony up the suggested retail price of $1,295 per pair. Hanson, a pioneer of the rear-entry boot, acknowledges that “in this very, very difficult economy,” there is “some skepticism around making... View Details
- 01 Jun 2012
- News
A Better World, One Idea at a Time
commission-based, door-to-door sales organization while reinvesting profits to expand and provide employee benefits in Haiti. In addition to the judges’ picks, the “Audience Choice” award went to Essmart, a retail distribution company in... View Details
- 01 Mar 2006
- News
Robots to the Rescue
firm has landed two rounds of private financing and placed pilot systems at operations of a major retailer and food company. If all goes as planned, Mountz sees “no limit to the number of companies that want... View Details
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources of the world’s largest... View Details
- 03 Oct 2017
- News
Can Bezos’s Ties to Boston—and HBS—Seal the Deal?
separate from Amazon’s logistics operations and distribution centers in the state. Those early HBS visits, the article notes, were to drop in at a class taught by current Senior Lecturer Jeffrey Rayport, who wrote an early case study on... View Details
Keywords: Retail Trade
- 01 Dec 2014
- News
Rethinking the Fashion Beat
community and a global one—how it interacts and how it can be brought together,” he says. “We don’t just report the news, we engage with it.” Return to Fashion's Retail Revolution main page « To learn more about these seven HBS Alumni... View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
downturn. "An Italian friend in the business kept saying this is horrible, look what the retailers are doing to us," says Shelman. But Francesco told Shelman that the company was doing quite well. "And I said, you've got a bad economy,... View Details
- 01 Jun 2008
- News
Toy Story
In 2005, a year after the venerable toy retailer FAO Schwartz emerged from bankruptcy, Ed Schmults (MBA ’89) became its CEO. “The company was relying on its glorious past but was without a clear brand direction,” Schmults explained to the... View Details
- 01 Dec 2000
- News
Bottom-Line Beauty
discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as... View Details